Public Storage

Easiest part of my whole move. The attendant on duty helped me reserve and pay for a last minute unit that was convenient for me to load.
There was also a $ 1 special for the first month. Just keep in mind that you will also have a one time move in fee and monthly insurance.

Wonderful experience! I rented a unit then decided I needed a larger one and LaShonda was there to give me a new space near my old one, manage all the paperwork, and get me in and out quickly. Highly recommend!

Ms. Donna was awesome with helping me out with picking the right storage size to fit my needs and also packing supplies as well. She also stayed after hours to finish up the lease agreement. I will recommend Public Storage in Elkridge to anyone in the surrounding areas.

Donna, the Property Manager, is extremely helpful and knowledgeable. Outdoor storage is outdoor storage, and within the bounds of that expectation, this facility excels at meeting the best advantages of that product: spacious, clean, well-​lit and well-​secured units with drive-​up access. The property is on high ground, with most of the buildings being on the high level, so drainage of the surrounding areas shouldn’t be an issue like it could be on properties located at lower local elevations. The property is a bit hard to find – you have to snake your way through a residential neighborhood off of Route 1 to access it, but in a way that makes it feel more secure. We did get the $ 1 first-​month rent deal, unlike others reporting in these reviews, with no hassles or problems at the front desk. The online reservation tool was very helpful in planning our storage use and reserving just what we needed ahead of time, which saved effort on move-​in day.
I cannot stress enough how much of a difference Donna’s personal attention and great customer service made a difference in our decision to choose this Public Storage location. While still shopping for storage units, my husband had called several other places before finding this property. None of them called him back. One of them even put him through a phone maze and into a hold-​music loop for nearly twenty minutes before he finally gave up on trying to reach a human and hung up. Contrast this with Donna’s service: within minutes – *minutes* – of having completed the online reservation form, Donna called us to confirm our reservation, move-​in date, and any specific needs for the unit we wanted (size, etc.)!
Again, if you’re looking for clean, secure drive-​up storage so you don’t break your back hauling things onto and off of elevators and down hallways, this is the best property you’ll find within a 25-​mile radius.

Placed a reservation online in mid-​Aug of 2014. Location is a bit hard to find, but it suits the need. Donna the manager on duty was very knowledgeable and friendly. This is the best price in the area although I did not receive the $ 1 first month as advertised. Donna stated that the deal just ended the day before??@!!
Even with that bait and switch the unit was better priced than others in the area. Note that it is not air conditioned, but again it is a deal for the area.

August 22 We called public storage to see if we could store our car there. (Public storage being right next to the tow yard) if anyone has ever had there car towed, then your aware that money accumulates over time.(and we wanted it out as soon as possible) But with no tags we needed something close to keep it safe so it would not be towed again. Donna the woman who answered was very helpful with any information We wanted to know. we then agreed we were going to rent a 10 by 20. Donna then got our information and so that when we did show up the next day all we would have to do is sign the contract and be on our way. August 23 I have to say it was simple, she showed us the unit she gave all the necessary spill and we were done. She made us laugh and we really appreciated the genuine feeling she gave us. (The car is safe in its temporary home, the price was right and it was simple).
Smile!