Todd Stewart – State Farm Insurance Agent

I was a customer for 11 years (with no claims) and never once did Todd make the time of day for me. I’ll never forget when I went to see him years ago and he passed me off to his office staff while he turned around and announced that he was making a home depot run to decorate his office. More recently corporate messed up setting up a new home owners policy by creating a duplicate policy, then cancelling it but sending me letters notifying that I was late paying for the partial term (even though the real policy was escrowed into my mortgage). I called several times to Todd’s office and they assured me that they would take care of it and I had nothing to pay but the notifications kept coming to the point I was told I would be sent to a collection agency! I have perfect credit and having that jeopardized plus the unnerving feeling that I might not really be insured on my new house was the final straw. They ended up resolving it but never bothered to call me to let me know so I transferred my policy.
If you want an agency that looks after their customers, look elsewhere!