A Elmhurst Animal Emergency Hospital PC

They are the best. I don’t know what people gripe about. It’s animal care. And GREAT CARE. on demand. They are caring and wonderful people.

Absolutely amazing! we took our dog there as an emergency and they took her in right away. The doctor on call and the assistant were very nice, caring and very gentle. They did the examination, xrays blood tests and anisthetic all on the premises. When the dog woke up from the procedure, they allowed us to stay with her until she woke up and he did not hurry us out. He consulted with the radiologist immediately and got back to us within a couple of hours. He was also flexible with the cost which was very high and very understanding about our financial situation.

I’ve been here twice for 2 different dogs. Both times I was here, they took us in right away. I like that they work with your dogs with care regardless how fidgety your pet may be.
The first time I was here (about a year ago), it was weird how the vet (dont remember the vets name) was pushing we accept a proposal for $ 1500 worth of tests. We opt out and decided to see our regular vet as the kind vet assistant recommended.
The second time, I appreciated the fact that the vet assistant and vet took the time to examine my dog, and ask for her history before automatically prescibing any medication. The vet (i believe it was Dr. Bravo) took the time to explain and educate us as to what was occuring during the exam. We were very happy with him and our little pup is doing better thanks to him. Thank you!

This is an amazing animal hospital! My dog had gotten into our Advil bottle and ate a few. He was very sick couldn’t move at all. The doctor said his system is shutting down and he needed immediate care. He stayed in the hospital for three night for iv treatment. He is now all better thank to the staff !

I’m one to never write a review but after what happened to my dog here I just feel the need to let other people know that this place isn’t good. Don’t bring your pet here. My dog came in and he was sick but we just wanted to make sure nothing serious was wrong with him. So they did test and Said something was wrong and he needed surgery and he stayed the night. Surgery happened late at night and into the morning they call my mom and told us he passed away. What they explained to us just doesn’t make sense. They told us he died of Pneumonia. All those test and you couldn’t find anything wrong with his lungs? To me something went wrong and they’re not telling us.

This is a great hospital for any emergency! I was recommended to Blue Pearl but after reading all of their reviews I became frightened and decided to give Elmhurst a shot.
I’m so happy I went with Elmhurst. I was treated ASAP and the staff there were great. Please don’t hesitate to come here if you have any emergency with your pet :)

It’s been a few days and my cats eye has still not recovered. Even though the doctor showed there were no scratches on his eye, his eye is still swollen and his third eyelid is still up. I don’t know what the tech did to him but he’s miserable and seemingly in pain.

Had to take my very distressed Chug baby in. Didn’t know what was wrong. They saw her quite quickly, diagnosed the problem and even had me come in the next evening for a follow up. The doctor and staff were very attentive and understanding of my panicked state. Just found out that they have two offices and am thinking of checking them out.

I’m annoyed with myself that it has taken me so long to write a review, but it has been a journey. Nearly two years ago I came home for work and my dog peanut was paralyzed for the hip down. I work nights and this was at 4am. I googled animal hospitals and elmhurst popped up. I arrived at the hospital, hysterical, with my nutty and i was told he had IVDD but from then out i knew my pooch was in good hands. The staff put up with my ridiculous behavior with assurances and kind words. Almost 2 years later nutty is back running around. It is a emergancy hospital so yes, it is a little costly but if you’re putting a price tag on your pet… well!!! Cannot express enough gratitude :-)

Thank you so much staff for helping me with my black kitty Moosey. He lost his left front fang and it began to swell at the gums. They helped me quickly and efficiently and gave me peace of mind. very friendly staff and doctor farfan was very kind and reassuring i felt like she genuinly cared as much as i did for my son Moosey. He was given antibiotics and rinse. I will definately recommend you guys to everyone

Brought my 5.12 pound Yorkie in regarding an eye injury. They were very clean and very friendly. I was so worried about my lil’ pumpkin, but they did some tests and told us that he was in good health and should heal quickly. They gave him a shot for the pain as well as some medication to speed the healing and prevent infection. We were very pleased! They were gentle with him and gave us all the information we needed to put in a claim with our pet insurance company. Needless to say I gave my dog lots of hugs and kisses for being brave and thanked them for their help. :)

I am pleasantly surprised. I initially posted a bad review, not for the prices or treatment but for the customer service. The cone collar my dog received broke within 12 hours of treatment and I called them the next day for a replacement. However, the lady who took the call told me they do not offer replacements, no matter the total of my bill. I was pretty pissed to say the least but a manager called today to follow up and refunded me the cost of the e-​collar and assured me that I could come in for a free replacement anytime. Pretty thorough customer service and great follow through.

A good place to bring your pet if you live in Queens as there aren’t many 24-​hour animal hospitals in the area. Our little ball of sweetness was sick when we came home late one night and we didn’t want to wait to see our usual vet. The vet tech was extremely tired, which is understandable at 5AM. We took about 5 minutes answering some questions and filling out forms. She let us know the cost of seeing the vet and I eagerly obliged. My dog was sick and it didn’t matter if it cost me $ 500 to make sure she was okay.
Dr. Valenti was very kind and understanding when we explain what had happened. He was thorough and provided us with the information we needed. They took down our vet’s information and told us that they would send the information over. The visit cost us about $ 300 with consultation, injections, prescription, and some minor blood work. Not so bad as I’ve paid more before.
Our dog is doing fine now and we’re glad Elmhurst Animal Hospital isn’t that far away.

Came in after a tragic accident, rushed and crazed with my puppy.
Jesse, made sure that payment was NEEDED FIRST before saving my dog.
I wish he was a little more sensitive about the situation rather then saying
«Oh your gunna need more money than that».
They checked her gums, her body and eyes.
He said we needed to pay him $ 3,000 to even start. Keyword START.
Credit card was ran for $ 1,000 and that’s when they finally acted on my dog and brought her to the back.
Mind you, our puppy just got hit by a car. She was only one. They wanted us to work on payment before helping her right away. I guess that is how the world works right? No money no service.
There was a doctor on sight named Dr. Goulb. She was helpful and very nice however, we didn’t speak to her most of the time. I don’t know why.
They took x-​rays and waited for a response from an outside medical professional to examine the x-​ray. After 1 hour, they finally get a call back to say my dog has a broken pelvic bone.
Jesse was giving us most of the information yet he isn’t even the doctor. He was reading out the X-​Ray chart yet providing us with uncertain medical information.
We took out care credit and paid cash
My dog needed about $ 7,000 for the surgery.
No surgeon on site. Needed to wait till tomorrow.
She didn’t make it through the night. RIP :(
They refunded me up to the point of living. $ 3600 total.
Just make sure you have your wallet out cause they will not help. I wish there was a surgeon on site. Traumatizing experience ever. I look back and wished they could have been sensitive about the situation or handled it a better way.
I think sometimes do they even care about the animals that come in here?
Wish I had never gone here.

The bottom line with this place: fast. friendly, and reasonably-​priced service right when we needed it. This 24 hour animal hospital was a lifesaver for us when our dog got sick. After a long night of partying at Webster Hall (read: we wrote a book on responsible parenting) we came home to our puppy and she was pretty sick in the bathroom. We freaked out and drove to the hospital where they did some tests on her and it turned out she likely just ate something that didn’t agree with her. It was huge that they were open so late and helped us to make her feel better and allowed us to get some sleep afterwards.
The nurse was super nice as was the doctor and they were pretty thorough in their job all for a fair price so we were happy. I highly recommend this place if your pet gets sick and you need to see someone in a pinch. We even keep their magnet on our door so that we can reach them again if something ever happens.

Very skilled and trained veterinarians.
Dr. Steve is extremely smart and compassionate.
It is very costly but they know what they are doing. I don’t think they try to charge unnecessarily but it is a business and they have to earn money. However, at the same time they care.
Have been there several times with several pets when regular vet can not handle problems or is closed.

I’ve taken my pup there three times in the last 6 months (she likes to eat things she shouldn’t when I’m not looking) and have had a good experience each time.
However, on the first visit, I felt a bit like I was being «oversold» on services (I mean, really, the vet outlined a course of treatment for the situation but still needed to call the Animal Poison Hotline for another $ 130? sheesh.), hence my 4 stars. I kept my head and said no to things that didn’t seem 100% necessary even though the vet was pushing. He was a good doc, but I felt like he’d been coached to sell (I’m in sales, myself).
They kept her overnight and I gotta say, when I came to get her, she was walking around the place like she lived there, happy as a clam, so I knew they took good care of her and that made me happy. I didn’t love the $ 971 I spent, but whaddya gonna do– it’s emergency care and I did talk them down from $ 1800. I was impressed that THEY called ME the next morning with an update– this was a different vet and she was super-​nice.
The 2^nd and 3^rd times I took her in, I felt no pressure at all. Dr. Steve was on duty both times– he was really sweet with my pooch, petting and talking to her and telling her she was special (awwww, way to touch a pet owner’s heart, Doc!). The 3^rd time (night before last), they gave me another costly estimate (again, she was staying overnight and it’s emergency care so it’s gonna be high) but didn’t push me at all and in the end, they actually credited me $ 26! Just like the first visit, she was trotting around behind the desk like she belonged there. Dr. Steve was awesome– caring and patient with any questions I had and the receptionist was sweet too.
This morning I got a call from Mauricio to see how she was doing, which was so nice. I’m not sure if he’s another vet or a vet tech, but it sounded like they were BFFs while he was on duty yesterday and he said that if I brought her in again, he might have to keep her! :D I love knowing the folks looking after her are actually doing just that– paying attention to her so she’s not all sad in a kennel.
So yeah, it’s pricey but for emergency care I think it’s probably average. I called a place in Manhattan and they wanted $ 160 just to walk in the door, so EAEH’s base of $ 93 isn’t as outrageous as it may seem at first.

Sunday night, kitty doesn’t feel good. Vet by my house is closed… where do I go?
Service here is great. They took care of my kitty well, and they’re very understanding. It was an emergency, so I figured that’s why it was so expensive.
If I had the money, yes, I’ll definitely take my pet here.

I absolutely loved this place. I took my Yorkshire terrier here after he developed a terrible fever and Dr. Steve and the staff took amazing care of him. The receptionist at the front with glasses was the sweetest person ever and even comforted me when she saw me upset.
I don’t understand why everyone writes such negative things, as a pet owner you should already know that owning a pet will cost you money, and if you can’t afford it, then don’t own one. They basically tell you the cost over the phone so no one can complain they were expensive, as they basically tell you it’s already 93 for just the exam. Everyone who complains here are just stupid people with nothing else to do

On my walk home from work two days ago, I found a stray kitten on the sidewalk. Covered in fleas, conjunctivitis in both eyes. I figure I’ll do the humanitarian thing and take her to a vet, get her checked out, then find a shelter once she’s in better, more kittenish condition. A vet in the Bronx checks her out, worms her, runs some fluids, etc., then sends me home with her and a can of moist food, some of which she ate in the vet’s office.
One day later, I’m at home in Queens. The kitten is refusing food. Naturally, I panic, and take her to Elmhurst Animal Emergency Hospital. They give her another once-​over, then send me home with a bottle and formula. Mind you, I’m not sure if they attempted to get her to eat or bottle feed while she was there. I tend to think not, as the exam was mostly done in front of me, and the time that she was in the back lasted perhaps two to three minutes. The case report includes an assessment of an upper respiratory infection. No medications, subcutaneous vitamin B and LRS.
Early this morning, I’m woken up by the kitten, who not only continues to refuse the bottle, but is breathing through her mouth, has essentially no control over her back legs, and is incontinent. I took her to the Animal Medical Center in Manhattan. The nurse, even just in triage, tells me this cat is in bad shape. Somehow, this kitten went from being healthy enough to be sent home with formula to essentially a partial nervous system shutdown and acute respiratory distress in about 6 hours’ time.
Obviously, stray cats can have all manner of ailments, and I understand that. However, I also know that this office passed this kitten back to me with little more than «just give her formula,» even though the reason I brought her in was her refusal to eat in the first place.
Two stars instead of one because a.) it at least appears that they tried, b.) it’s not their fault she’s a stray, and c.) the staff themselves were very friendly (as well as the fully-​grown cats accompanying me in the waiting room). However, this kitten suffered far more than I feel she had to given the fact pattern presented to them.