I’ve been to this location many times and all the times the workers have been helpful. I was looking for lip gloss and they didn’t have the one I was looking for the employee asked me what one it was and she brought out a box filled with lip glosses even though they didn’t have the one I wanted they helped me. The location employees are helpful and kind.
Marisa B.
Rating des Ortes: 1 Chicago, IL
Went to the store today since the mall was extremely busy, thinking it would be quick in and out. By the time we got in line there were about 20 people or so in front of us. The people in line noticed that there was only one employee working in the whole store. Someone asked the ONLY employee working where the rest of her co workers were and she said that they ALL called in sick. How could all employees call in sick leaving one girl to manage a whole store during the Holidays(the busiest time of the year)? This poor girl, Melissa, was working her butt off and was doing a GREAT job with the crappy situation she was put in. This store clearly needs better management, I was overall disappointingly unpleased with this visit.
Courtney C.
Rating des Ortes: 5 Chicagoland, IL
This is the best B&BW I’ve been to so far! The store is extremely organized — and by that, I mean there must be some severely OCD people that work here because not one body spray or candle was out of place. Wowza! I came in on my lunch break the first day they had their 3-wick candles 2 for $ 22. If you know nothing about candles, then trust me when I saw that B&BW have the most throw(that’s candle speak for how much scent it puts off as it burns) I will never buy another Walmart candle again after experiencing how amazing their candles are. Anyway, the last candle sale they had a few weeks ago, I went to my local B&BW and they had maybe 1 – 2 scents left in stock and everything else was gone. I was expecting something similar at the Elmhurst B&BW since there was a sale. However, they must have got a brand new shipment because they had 3 wick candles in stock of every scent, including new scents that my local store didn’t have last week. There were only two girls working so I was pretty much left on my own to smell all of the candles, which was fine by me. I ended up with 2, even though I wanted 4, but figured my candle stockpile is already 16 deep and Lord knows I don’t need to surpass 20. Also, my husband would probably kill me if I walked in with $ 44 worth of candles. I had to wait a few minutes at the register because a lady in front of me was trying to find a coupon online that hadn’t expired. Le sigh. Another lady came from the back and waited on me right as I was starting to get impatient. She was really friendly and stuck a few coupons in my bag too. I ended up taking the survey on the bottom of my receipt. I highly recommend it because you can get $ 10 off your next purchase of $ 30 or more– plus, it’s always nice to pass along positive feedback when they do a good job. If you want even more deals, follow them on Facebook or sign up for their emails/texts. There’s almost always some kind of sale or deal that you can use online or in the store.
Gemma K.
Rating des Ortes: 5 Lombard, IL
This is a go-to spot for me for so many reasons: it’s convenient, it’s affordable, it’s got great customer service without being cloying, and it has some of the most delightful, delicious, and decadent smelling products you can find, all the time. If I need to relax and steam myself into a state of oblivion I use their Spearmint and Eucalyptus Bath Salts. Most of the time, I have been lucky to hit it when they have this product as a buy one, get one … or two free. This seems to be a big seller; and I certainly can see why. My other fave is a newer product and I hope they keep it around: Black Currant and Vanilla Sugar Scrub. A little goes a long way, not too sweet, not too tangy, but your skin will feel amazing. I hope this place keeps doing what it’s doing: Bath & Body Works is all over the place, but for some reason, this spot does it the best. Thanks!
Amanda W.
Rating des Ortes: 5 Lisle, IL
I have no trouble spending half my husband’s paycheck here(joking, joking). Although it is very easy to blow a lot of money! Bath & Body Works has some of the most amazing smells around. I highly recommend their candles and hand soaps! Each season they come out with new smells. The candles are very strong and fill your house with amazing scents! My favorite for the Christmas/fall season now is frosted cranberry! Another great thing about Bath & Body Works is they have deals going ALL the time! The person that helped me was extremely helpful and friendly! She told me about all the specials they had going on and helped me pick the best scents that were right up my alley! I walked out with two 3 wick candles, AMAZING Peach Bellini hand soup(HIGHLY recommended!!!) and oil plug ins! I love this location, just the perfect size to see everything. I found it really convenient because I was going all the way to Woodfield Mall for a B&BW.