Edible Arrangements

I have order twice from this location. The 1^st time resulted in a beautiful yet expensive gift so when I wanted a special treat for the hotel staff where I was staying I ordered again. I gave plenty of notice (ordered Sunday afternoon for Wednesday delivery) however they could not manage to deliver the gift until after 5PM on the requested day despite have plenty of notice so they should have been able to deliver in the morning. I called at 3:35 pm and they had trouble finding the order then told me it would be there with 30 minutes. At 5 PM, I was in the lobby and it was not there so I called them again and was told it had been delivered… but it had not. It arrived 20 minutes later and then I get an email at 5:32 telling me it was just delivered… The gift was beautiful but the delivery was TERRIBLE. Don’t recommend spending that much money for bad service and late delivery…

Place three orders in the past with this particular Edible Arrangement for Birthday delivery. Have never ventured into the physical store. This review is for online orders and their delivery service.
May delivery fruit were ripe and fresh. Delicious. Our issues was delivery. Had to call to find out when delivery was coming for it was all day and still no arrangement. They got address mixed up. Yes, they finally came.
September delivery issues was no time frame of when delivery to be made. Took whole day before got arrangement. Arrangement was beautiful and fruits were ripe.
January delivery-​They really beefed up their delivery system. Called about online order and they said delivery between 2 hour window time frame. Later delivery person called to confirm time and arrangement came within the specified time. Major improvement with delivery.
Issue the pineapple– did not have the sweetness like the past two orders, the strawberries were not sweet also for they were not fully ripen. Tops of strawberries were all white, did not like the chocolate dipped apples for they were tart. The chocolate dipped bananas were delicious, grapes were in season. Realize that many fruits in the winter months are not in season.

been another couple months using this store and it’s been going great, no complaints what’s so ever.

Best edible arrangements I’ve ordered from so far
Will be ordering from here again
Great customer service and delivery time

I read the reviews & was a bit nervous about having my order prepared at this location. It’s close to my house so I crossed my fingers & hoped for the best… My expectations were exceeded & then some. My order was on time & correct. I was offered coupons, samples for me, my son & my aunt & a complimentary calendar! Unfortunately I didn’t catch the employees name. But she was phenomenal. I look forward to ordering from this location again.

The quality of the product was decent, but customer service was horrible. I wanted to quickly pick up something before I returned home. I was told my order would be ready in 20 minutes which was perfect. However, when I arrived 20 minutes later, the manager told me it would be another 5 minutes. That’s fine. After another 20 minutes, I peaked into the back and inquired. They said the first batch of chocolate was «bad» and they had to start over. How do you mess up chocolate since that is your business — and more importantly, you see I’m waiting — come tell me there is a delay! There wasn’t a real apology — instead he kept offering me the complementary advertisement company calendar which I had no interest in. Finally I had my box of mixed dipped fruit and was happy. Until I went to the car and checked the order and I realized the wrong fruit was used (I only ordered two fruits, and one was the wrong one). I went back to complain and was told it would take another 20 minutes. I just took what I had since I needed to bring home something — otherwise I would have demanded a refund. At no point was I ever offered a discount or any compensation. Needless to say I will never go back there again. For overpriced dipped fruit, I expect to be treated better.

Been to this place 3x since it’s near me. I always pick up. The first 2x were just fine, but the 3^rd one threw me off. The guy placed my arrangement in a plastic bag like I bought the arrangement in a deli (literally the white plastic bag they use in a deli with a smiley face.) I asked for a paper bag and he looked at me as if I’m asking for too much. The arrangement wasnt cheap, it deserved (at least) a decent looking bag.
— Btw fix your store, it looks empty and uninviting.

The worst edible arrangements to do business with… there was an issue with my order and instead of dealing with it they gave me the run around by 1^st lying that it was on the truck for delivery, then telling me they will call me back and never calling me back. It took me filing a complaint with corporate for them to finally deliver my order. What a hassle! I wish I just sent flowers instead! If ordering online try to use a different one bc this is the 2^nd time they have been late with an order and have me a run around only this time it was much more aggravating bc the people that work there would rather lie than resolve the issue.