K & N Tax Pros

I cannot badmouth this place enough! Do not go here! I was actually going to Natalie for ten years and then all of a sudden I got audited! Not fun and it took me YEARS to work out. K&N would not even help me out. They were supposed to file ammendments for me and never did! I know that there was a group trying to get a class action lawsuit going against them. I would jump on that in a minute! They cost me about $ 10K in errors that I had to pay back! I was young and naïve and happy to have a big tax return. I trusted what they were claiming and never thought to «look» over my tax return! Like the nice people at the IRS told me, «at the end of the day, you are responsible for the tax return that you sign» They were so very helpful to me and getting the ammedments filed and payments worked out. PLEASE people! Do your research and use a reputible company. As human beings, we all make mistakes but just read the reviews on Unilocal alone, this is too many people complaining about similar issues! Dont take a short cut!
Just to be clear, I made many many many attempts to get this corrected and finally had to call and use a fake name to schedule an appointment with them. When the appointment day came, we had horrible weather and I was unable to make the hour drive to thier office, so I called and asked if we could make the appointment a phone appointment. When Kristine told Natalie that I was on the phone, she didnt pick up. Kristine must have thought I was on hold and said «pick up the phone and talk to her» Natalie replied «I dont know what to say to her»
Very sad! I referred so many people to them. I used to bring Natalie gifts and bottles of wine every tax season.
PLEASE DONT PATRONIZE THIS ORGANIZATION!!!

don’t go here unless you want to be audited!

It sucks that the lady who last reviewed had such a bad experience. I used to go to K&N for years. Both Natalie and Kristine have done my taxes and they were great. I even recommended them to my family and a few members still go there with no complaints. I will agree that they are more casual, but I LOVE THAT. The reason I left was because they were getting a little expensive for me and I got a high recommendation of a new guy and I love him! so now I go there, but I wouldn’t be disappointed if I had them prepare my taxes.

Literally one of the worst organizations with which I have ever done business. Okay, so they’re basically just using Turbo Tax like software, you think that’d be pretty hard to screw up, right? Wrong.
I’ve always done my own taxes, but my parents use this place consistently and were really impressed. I bought a condo last year and thought that might complicate my tax return, so I decided to give K&N a shot. First strike: I was kept waiting about an hour after my appointment time. Second strike: my «accountant» literally looked to be about 18 and was wearing a Victoria’s Secret «Pink» hoodie and Uggs. When I finally got in to see said accountant, she breezed me through this computer program. She refused to let me take full deductions for my charitable contributions because I hadn’t brought in receipts (I was willing to fax them in the next day if she just put the proper amount into the program, but she wouldn’t do it). She left to ask another accountant about deducting one of my real estate transaction fees, which she did deduct, illegally as I later found out.
I wound up owing far more than I expected in taxes, but I shut up about it and let her file my return. I was suspicious when I got home so I looked through my return. Thank God I did. I found many errors including the illegal deduction. I called the office to complain and got a senior accountant who, as it turned out, was the woman my accountant had asked about the real estate transaction deduction. The senior accountant told me she’d told my accountant she couldn’t deduct that, but she did anyway. She’d also failed to deduct my tuition claiming it «didn’t make a difference» (it did), had straight up added items together incorrectly, and had made a few other errors I can no longer remember. I shudder to think what must have happened to the other poor schmucks who didn’t bother to double check that woman’s work.
The senior accountant did offer to re-​do my taxes, but I had to hound her to get them done. Call after call to the office went unreturned. I felt awful for the secretary that had to keep apologizing for her bosses. When I went to pick up my amended tax return I could hear the secretary being yelled at by another client on the phone because the accountants weren’t returning her calls, either. As it turned out, my amended return was fine, but I had to go through and check it against all of my own calculations which pretty much defeats the purpose of hiring an accountant.
To top it off, because I had to file an amended return, I got my stimulus check about five months later than everyone else.
The only positive about the place was the apologetic, sweet secretary I mentioned above. As I was leaving for the last time, she said to me «hopefully this will go more smoothly for you when you come back next year.» I turned to her and told her there was no way on God’s green earth I would ever return to K&N. I got the feeling she felt the same way.