International Sea & Air Shipping

excellent service!
I am beyond grateful for this company for helping me with my move from Russia. They were patient with me and very careful with all of my belongings. They answered all of my questions and concerns quickly and made sure I understood everything. I am so happy and would recommend this company to anyone moving international!

I have used International Moving company on several occasions for me and both my sons, they are experienced and professionals, from start to finish they take care of everything and leave me worry free. They are not the cheapest but also not expansive.
The reasons I use them is:
1. Paper work always in order
2. No over estimate
3. Excellent packing
4. Followup
All this is important to me, I’m not sure about the other reviews but my experience with them has always been very good.
I highly recommend this company.

Contrary to other’s posts, our experience was excellent from start to finish. Moved our company from So. Florida to Los Angeles. They handled packing delicate equipment and sealed certain items to insure no mold or moisture. Nothing damaged. Clearly marked per our instructions. Unpacking went fast. They moved us on time and at a fair price. Highly recommend. We will use them again.

Absolute worst experience with this company.
They’ll leave a very bad flavor in my memories of the USA.
We got many estimates for our move from Camarillo, CA to Germany. First the contact with International S&A was very friendly and they appeared helpful. But they were also talking bad about the way other shippers would do estimates which is unprofessional. So they quoted us for a shared container. I asked if they could send a surveyor to check our household to get a better picture of how much we’re intending to ship.
They declined because they could quote small shipments like this accurate enough without a surveyor. They requested a list of furniture and stuff that we want to ship, which we provided. We haven’t had any boxes packed at that time so we didn’t really know how much more we got.
At that point they were the cheapest. They were the only company that measured in CFT. All the other shipping companies estimated in CBM. That of course created low $ amount per CFT. I was a bit worried because they quoted for too little volume for my understanding. Turns out they were. We asked them what happens if we have more than the estimated volume.
They said that they would give us the final estimate once it is picked up. Since we didn’t have any more time to overthink what we should do, we agreed.
Then the final estimate came and we were shocked. We apparently had almost 3x the volume they estimated. Making it $ 5100 instead of $ 2150 — after a $ 900 discount.
We disagreed and wanted to cancel the shipping after they gave us a discount that still left a ridiculous high price. They charged about 200% more then they estimated.
By the time our stuff was picked up we were trapped.
After we canceled the shipping they still charge $ 2400. That is just for picking, packing and storing. We already packed most of our stuff so it was more loading than anything else. With a little bit of luck I was able to find out who the moving company was that pick up our stuff.
The Mover charged $ 1000 for the services they provided. So International Sea and Air charges $ 1400 just for making some phone calls.
I called International Sea and Air to confront them those numbers. After long discussions the sales representative came up with weird comparisons to explain their price politics.
I could buy a T-​shirt somewhere for $ 7, and the same T-​shirt somewhere else for $ 1000. That doesn’t automatically make it a scam.
Bottom line is, International advised the moving company to block my stuff until they got paid the $ 2400.
This is not over yet. I strongly advise everybody to give International Sea and Air a wide berth!!! Stay away from them! You will loose lots of money!

BEWARE BEWARE. I started my move with this company from Camarillo, CA. I noticed that they wanted to charge me double of what other companies charge so I wanted to back out of the transaction but they do not let me. They still want a ridiculous amount of money from me although they did not do anything accept call a mover to pickup my stuff. The mover itself to would be fine if I paid him directly but International sea and air wants the money for the mover plus a $ 1400 surcharge for calling the mover. How ridiculous is that. An absolute scam. I am currently filling a claim with the better business bureau in New York to get this scam closed!!!

This company’s service and client management is awful. The only good thing I can say is that they were able to help me move from Chicago to South Africa at short notice, when my 1^st choice mover fell through. After that, unfortunately their service went downhill. My first hint of concern was when the moving team arrived. They showed little concern for my belongings, going so far as to pick up a drawer and simply empty the contents into an already full box! They didn’t take apart most of the furniture, simply wrapped it up and stuck it in a box. However, as I had limited options, I let it slide, upped my insurance and prayed for minimal damage on the other end. I knew that the port charged were not included in the original quote. When I asked for an estimate, via email, Ami cleverly did not put anything in writing but gave me a verbal quote of $ 400. Imagine my surprise when the actual charges came in at $ 1,800, due to the method of shipping. Rather than keep all of my goods together in one container (which at 400 cubic feet was possible), International Sea & Air Shipping decided to maximize their profits and combine as many shipments together as they could. This has resulted in an astronomical port charge as they need to un-​couple the shipment to determine which goods are mine. I am now in a back and forth battle, trying to assess where the break in communication happened and I am getting zero response from International Sea & Air Shipping, after their initial response denying that they had ever provided a figure.
I am left feeling slightly sick at the additional costs (which I have to carry personally) and am extremely worried about the condition in which my good will arrive.

I relocated from the US to Australia for work and decided to try International Sea & Air Shipping for shipment of my belongings. I have never experienced worse customer service than I have with this company. By the time my belongings arrive, it will have taken them over 3 months to deliver them to me here when I was told it shouldn’t take more than 2 months. The representative that handled my shipment would not directly answer a simple question I asked her twice via email regarding how she had sent the final invoice for my shipment which she claimed to have sent me, but I never received. This caused a substantial delay in the departure of my shipment and I am now forced to wait an additional 3 – 4 weeks longer than I should have for my things to arrive. I complained about this to another employee there on multiple occasions but got no where with them after initially being told that they would ‘light some fires around there’ to figure out why it was going to take so much longer for my shipment to arrive. I filed a complaint with the BBB against them, and after spending over $ 6000 with this company for the shipment, all they were willing to do was ‘refund’ me $ 350, which I would not accept as a reasonable amount. I would not recommend this company to ANYONE that is planning an international move and I wish that I had gone with someone else instead.