Mavis Discount Tire

Be careful of the tricks! Needed back rotors and pads — front pads worn but not critical. Tech told me $ 69.99 for 4 pads including installation — I said go ahead with front & back. When bill came, there was $ 69.99 TWICE — told me 4 pads means only two wheels because each wheel takes 2 pads!
Okay, maybe I should have known that each wheel takes 2 pads, but the way the service was discussed did not clarify for the mechanically-​challenged… No complaints about the work performed, just about the information given.

Con Artist.

I had a flat and was referred to Mavis by a local cop. I came in to get a flat fixed and they handled it quickly and professionally.

I always take my car there, this is the best Mavis around. They take good care of you and your car.

First off, they don’t even deserve 1 star. One of the mechanics, Mike, was extremely unprofessional. He continuously looked my friend and I (both females) up and down and ‘cat called’ us. I told him he was being unprofessional and he laughed in my face. When I asked another staff member, Patrick, to speak to the manager he refused to bring him to the front desk. I will NOT be coming here again. Don’t waste your time.

Horrible! One of the worst experiences I’ve ever had. Sitting in the shop 3 hrs after they said it was already done. Oh yeah, they must have busted the caliper when they were taking off the wheels because apparently I need new brakes now. This place is garbage.

I brought my Rav4 in for new tires. They had the tires I wanted and the quoted price was decent, but of course with the alignment and warranty (which I actually think is worth the price) it was over $ 900.
I dropped my car off for the afternoon to have this work done. They called me to inform me that I needed brake pads, rotors and struts. This is one of the oldest sales tactics in the books. I said «no thanks» and subsequently brought the car to Toyota to have all of these things checked by people who really know what the car needs. It didn’t need any of the things Mavis was trying to sell me, and I resented the attempt to scam me.
I would not go back.

Just had a bad experience with this Mavis after my car hit a pothole and I went in at 8 am the next morning to be there first and get a new tire. I was told my lexus IS250 needed a special tire and to come back in two hours and they would get it from the warehouse. I came back and the tire was on and they told me $ 380 for one tire. When I questioned it they said «they thought I knew it would be expensive as I had a Lexus». I instructed them to remove the tire and put something on «close» to it to not throw off the drive train as the car has AWD. So they put a $ 160 tire on and I went on my way. It seemed to me they were trying to upsell me by selling me the more expensive tire. The next day unfortunately for me I hit another pot hole and the same new tire was destroyed. I went in to another Mavis and of course without insurance I was stuck with buying another new tire. This time I spent $ 104 as they told me «they were all fine». So I was clearly ripped off by Mavis of Elmsford.

After they had some major problems with getting my order of 2 tires ready in time, they gave me a special discount. So I think the way they handled that was perfect and I would goback now.