ShuttleMe

I am extremely disappointed with Shuttle Me. On our trip to the airport our driver was 45 minutes late causing us to feel rushed at the airport. On the return trip we were scheduled to be picked up at 8pm from JFK and when we called (at 8pm) we were told the shuttle had left at 7:55pm and the next one wouldn’t leave until 9pm. This was after I had confirmed the time the day before. We ended up having to cancel and take a private car which costs tons of money. We were traveling with our 3-​year-​old and couldn’t wait an hour for another shuttle. The entire experience was extremely unprofessional and I will never use this service again.

used them for a shuttle service at least 5 times from Yonkers, NY to/​from jfk/​lga. when we fly out its usually 5 people (a 2 year old in a car seat). Shuttleme brings a car seat (when requested) removing the hassle from bringing your own to the airport! Never had issues with the timing or the level of service. Shuttle prices are extremely competitive as I would not be able to afford getting an SUV (the only other alternative for the family my size) every time. my advise is to book early in advance with these guys. They are in pretty high demand, being the only door to door airport shuttle service in Westchester County, NY.
p. s. they have also started offering private rides (in big van or small vans sedans) recently, could be an option if their shuttles are fully booked.

The reason for the 1 star is because as a transportation company, I think you should provide your client with clean transportation. The minivan I was picked up in was disgustingly filthy! Had it not been for the fact my flight was so early, I wouldn’t have rode to the airport in this vehicle. I felt like this man just came from taking his family on a road trip and never cleaned the car. It stunk of old food, perspiration and dirt. The surfaces were beyond filthy. I used the sleeve of my jacket to close the car door. When I got into the airport I noticed grease on the back of my sweater. This was from riding in this van. I had on a cream colored wool sweater, I truly hope the cleaner can remove the stain. Take some of the $ 44.00 you charge for the airport transportation fee and go to the car wash. People are paying for a service and shouldn’t have to sit in a dirty vehicle