Slice Factory

Easy to get carried away here — so many «ready» pizza options displayed! Always pick the sausage. So. Freaking. Good. They will serve you the giant slice whole, cut into two slices, or into enough pieces to feed a family of four. Quality pie!

I usually have a decent experience with this place. I ordered some food about three weeks ago, when I received it, the order was wrong I called in immediately. The man who took my order offer me a credit so I took it. When I called today to place a order they said they could not find my credit the man told me to wait, I was on hold for ten mins while he said he called the other location to talk to the manager. After calling back because I was on hold so long the guy said he could do nothing but offer me a discount or I could call his manager at the other location that he just spoke to him. I said that ok, he gave me the number. I called and asked for Oscar the manager. The man that answered quickly said Oscar not here today and if he could help me I told him I was calling concerning an credit I was supposed to receive and the man from the other store just informed me he was there and was just on the phone with him. After that he said well Oscar not available can I help you I said yes put Oscar on the phone that should be very helpful. I finally got thru to Oscar and explained everything. He cridit my account for what was supposed to be there. I then called back the elmwood park location and ordered a chicken salad. After an hour waiting for it I called and the guy said the driver just left. He said the driver would be here any minute. The food did not show up until 30 mins after. I’m guessing they did this on purpose considering everything. This will be my last time I order from this place.

The only reason it gets two stars is because of the pizza. But besides that the service is terrible. I ordered online, plain and simple sausage pizzas and I got cheese pizzas. I called, was put on hold for 8min and they were going to send the right ones right away. I got them AN HOUR LATER. it’s ridiculous, I’m NVER ordering online again, it’s not worth it. ALWAYS CHECK YOUR ORDER BEFORE THE DELIVERY GUY LEAVES because obviously they don’t bother checking to see if it’s the right food. The pizza is good but everything is way too overpriced. I liked it better when it was bacci’s.

$ 5 for a huge slice of pizza and a drink, can’t go wrong with that when you’re hungry and want a quick bite!
Boneless wings are on the pricier side but breading and sauces are very delicious! (Sometimes when you order a pizza, they let you use a coupon for free wings)

When it was Baci, the whole pizzas were decent for lazy weeknight dinners and slices were good drunk food.
With the rebranding as Slice Factory, the whole pizzas are pricey and not very good. $ 25 for a 14-​inch veggie that fed 2 people.
I ordered the ‘hand-​tossed’ crust, which had the texture and flavor of a cracker crust. Gross.
It also came party cut. Gross. It’s called Slice Factory, not Wedge Factory.
Their slices are still decent and affordable. I just don’t understand the pricing structure here. I can get 2 jumbo slices for $ 12 (dinner). Or I can pay $ 25 for a whole pizza for 2 people (dinner). It doesn’t add up …
If you want a quick slice, this place is decent. If you want good, N.Y.-style pie … well, that doesn’t exist in Elmwood Park.

Pizza was sitting out then reheated. The pop flavores were generic. Pizza was big slice and not a bad deal.

Unfortunately I didn’t enjoy this establishment. To start off the delivery fee is abnormally high, ($ 3.95) and the order minimum for delivery is $ 15. I live maybe 6 blocks away and it took well over an hour to receive a panzerotti and Mac and cheese bites. I tried to look past everything but I was super disappointed when it was finally time to eat my food. The bites were soggy, and I requested that the panzerotti was to be free of tomatoes/​tomato products due to a severe tomato allergy. The panzerotti did not have sauce in it, but they sent the sauce on the side and I was unable to eat the panzerotti because I was scared they came in contact together since they were packaged in the same box. Totally bummed, and will not give this place another try regardless of how close it is.

First time ordering here and let me say, it was delicious. I work at a pizza place and I had them delivered to my work because I wanted something different and I was pleasantly surprised. I had a rodeo burger and the factory fries and everything about it was good. The fries weren’t even soggy and that means fresh! My boyfriend had the boneless BBQ wings and said they were very good as well. I can’t wait to try something new next time!