Devon Self Storage

Haven’t rented from them, but if I can get the location to work for our purposes, I will – these people care and are professional. I spoke with Shawna at length and it was clear she was willing to go the extra mile – even offered me a $ 25 restaurant gift certificate just to come and tour their facility. She also offered me general advice about what to look for and ask about when finding a storage facility… who knew there was so much insider info?!
The Berkeley location is no longer listed on their site, but they have two oakland locations. They are a multi-​state storage place with, I guess, franchises. As of today’s writing, the Telegraph location is 92% full but they have lots at the Franklin location.
here’s the link to the two East Bay locations. The Powell Street, Emeryville location is NOT storage.

I usually don’t write reviews on Unilocal!but Devon Self Storage is amazing. Meshana was extremely helpful to me when I was in a serious bind– very accommodating, patient, and easy to work with. They helped my friends move my stuff into a unit when I wasn’t even on the west coast to help out– and they took all my information over the phone. No hassle, easy to use, and safe. Highly recommended.

I think Devon bought this storage location from some previous owners, though am not sure. In any case, prior to Devon I found the people working there to be uniformly polite and understanding, happy to have my business. And while one of the Devon employees I spoke with recently was totally professional over an expired credit card, which I needed to update with her company, she couldn’t take it down over the phone. I found that odd. I realize they may be doing this to protect customers from their employees, who they apparently don’t trust, or are ex-​convicts, but I think the problem could be solved by hiring employees who they do trust.
I wouldn’t have bothered to write this review, except that the fellow I spoke with — an extremely condescending fellow named Tom — insisted that I didn’t have to give him my credit card information over the phone, and that I could use the website to update my payment information. Since I had already tried to do this, and was calling Tom because his company’s website failed to recognize my phone number, I found this exceedingly frustrating. It was also frustrating that Tom had never been onto his company’s website, and therefore had no idea how to help me create an account.
I think it was frustrating for Tom, too.
Finally I was able to help Tom realize he could change my mobile number so it was my primary number in his system, which should have allowed me to create an account on their website. Unfortunately once I tried to do this, the entire website fucking exploded on me and threw these crazy Microsoft
error messages.
Frankly I wonder if the real reason Devon has such a crappy system in place is so they can charge late fees after you don’t pay, even though you’ve made a good faith effort to do so.
Sad.

Went to the location on Telegraph Avenue and LOVED IT! How often can you say that about a storage place!!! Meshana was extremely professional and friendly. She made sure I got every special offer and discount she could (currently 3 months at 50% off, plus she was able to match the rate from their other facility).
The space itself was clean and well-​maintained. I am actually looking forward to going back with more stuff.

I love my Unilocal friends. Seriously, I never would have found this little gem that is Devon Self Storage if it weren’t for Holly F.
Unlike all my other scary self storage experiences this one was a breath of fresh air. Secure grounds, video surveillance & monitoring 24 hrs a day, clean (and I mean REALLY clean) facilities, super friendly desk clerks, great location in Berkeley and best of all, there’s no
«I’m being watched by shady dudes who live in their storage unit while cooking up meth» feeling when I’m there by myself.
I can’t say enough positive things about this establishment. If you need a self storage joint, they’re the go-​to place in the East Bay as far as I’m concerned. They even have U-​Haul rentals right on site. Super convenient.
By the way, they have excellent move-​in deals. I got ½ off my rent for the first 3 months. Definitely ask for their monthly promotions if you’re planning to get a unit.

After reading ten 1-​star reviews of U-​Haul on San Pablo (scam artists): See here:
, Stephen found this alternative. In finding this business, he also found a wonderful general manager Denise. She runs the whole show: storage and U-​Haul rental. Devon isn’t open for as many hours as the San Pablo U-​Haul center, but with all the trouble of going to U-​Haul, waiting forever, being swindled out of hard-​earned money and precious time, who cares? Devon isn’t as busy, it’s way more organized, clean and well-​run; Denise herself is 100 times more personal, efficient and smarter than the nearby U-​Haul managers. I am certain she is, one by one, stealing all of their customers. She keeps a tight ship of trucks, a huge and well-​maintained storage facility, 6 days a week. This is the best place to rent a U-​Haul and rent storage in the 94 708 – 94 710! We want Devon to do well, so please take note of this great business!
p. s. Stephen is such a huge fan of Denise, he filled up the gas tank before returning the truck (instead of only replenishing the required «used» amount).
p. p. s. In case I’ve got the wrong Unilocal Devon Storage, here is the real address of the business we went to: 600 Harrison Street, Berkeley, CA 94 710, phone: (510) 525‑0781.
p.p.p.s. I forgot to mention how reasonable the rates are: we paid 19.95 for the 10′ truck for 6 hours, 0.99 per mile, and replacement gas cost. Sorry, I didn’t ask about storage. We’re not pack rats. In fact, the reason we rented the U-​Haul was to do a HUGE dump, which is also another reason Devon Self Storage is PERFECT — the Berkeley Dump is RIGHT ACROSS THE STREET. I imagine that if you rented storage there, and one day decided to let it all go (figuratively and physically), all you have to do is rent a truck from Devon, fill it up and pokey over to the dump. It’s really funny that U-​Haul on San Pablo gets as much business as it does with Devon Self Storage less than a mile away!