Frontier Cleaners

I came here because of the great reviews, but unfortunately I didn’t receive the same service. On two different occasions, cloths were returned either with stains remaining or no tailoring completed even though I paid. My husband took a dry-​cleaned shirt and vest on a business trip and discovered that the shirt was missing a button and the vest had a big spot on it. I understand if some stains don’t come out, but in those instances, the cleaners have always informed me when I picked up the items. Customer service is friendly, but I won’t be back to Frontier.

Highly overpriced! Over $ 22 for 4 shirts, was told they didn’t fit their press so had to do it by hand. What??? Sounds like they need a new press because every other cleaner I went to hasn’t had a problem with my shirts. Can you say rip off?!

I rarely give reviews unless I feel it’s absolutely necessary because I figure most businesses are trying their best and looking out for their customers. I mean happy customers equal repeat customers right? In this case I must warn other potential customers of this place. I took in 7 shirts and 1 pair of pants to be laundered. When I came to pick it up the bill was over $ 40. Keep in mind this was not dry cleaning. Basically the bill came out $ 5 per shirt and $ 5 for the pants to be laundered!!! When I asked for an explanation the lady there said it was because my shirts were fitted and they had to hand iron them because it didn’t fit on their ironing machine. Seriously?!? These were casual short sleeve shirts. Nothing special about them. In fact I’ve taken these shirts to other dry cleaners and have never had this problem or been charged this much. Buyer beware. Price gauging is in full effect at this establishment

I have been coming here for a few months and have not née disappointed. My clothes are always ready in time and they do a great job with dry cleaning. I recommend this place!

I like Frontier Cleaners. The staff is extremely friendly while still being professional and efficient. Their prices seem reasonable and I have never had my clothes come back anything but perfect and on time. Parking is plentiful but it can be tough to find a spot in front of the store. It looks like the gym next door fills up much of the parking lot.
Definitely a good spot for dry cleaning or laundry.

Based on other reviews I would agree, prices are reasonable and The woman who works the front counter, Diane, is extremely friendly. I had brought a few things here before and had a positive experience with timely turn around.
Then came time to clean my wedding dress. When I dropped it off in September they said they were behind and it’d be several weeks. January comes and still no word. I’m in the area, so I stop in. «Oh, we are glad you came in. The tags fell off the dresses and I have a few I don’t know who they belong to». Thankfully, nobody claimed my dress and it was cleaned properly. The gentleman tells me he’s waiting for the preservation boxes. I explained that I didn’t request a box, I requested the bag. «Oh I don’t have those, I need to order them, I should have them next week and I’ll give it at no charge» I called the following week, he said «not yet, I’ll call you». It’s now March (6 months since I dropped off my dress). I walk in and see my dress in the corner by the broom. «Oh I meant to call you, I still don’t have bags, I’ll call you». I explained I had been patient enough and would like to take my dress today. After he explained there was no difference for him keeping it there vs in my closet at home, I felt there was no longer a need to keep checking in with them. He told me not to store it in plastic. I requested the fabric bag I brought it in from the bridal shop. «oh I don’t have that… we don’t keep «. «I’ll call you when I get those bags… It’s a shame» he said.
6 months I waited for my dress. If someone had kept me updated, I may be less frustrated. And for you to miss place the bag I brought it in is even more frustrating. I didn’t receive a single call in the 6 months they had my dress, I’m not holding my breath that I’ll get a call about a bridal dress bag either.

Friendly service, timely, clean, prices as expected.

So they are late on delivering. They didnt come on the day they said they would so I called and they said they will come thursday. Well they didnt show up. Finally on the day they do they just lay it on the floor at the front door. This is a elderly place and they expect elderly people can bend over and pick them up. It wpuld5 have been so easy to hand it on the handle or on the door knocker. There is so many things wrong with these people’s system I dont even have time to go through each thing. Dont use them.

Came in for the first time on Tuesday to dry clean and press a satin dress I’ll be wearing to a wedding in a couple weeks. Had it ready by Friday. Prices very reasonable!

They are always friendly, quick and reasonable. I highly recommend them!

Best cleaners in town! They are always pleasant and friendly; very professional staff. They use «green» cleaning methods and all equipment is state of the art. No horrid chemicals, clothes come back beautifully. Quick, too! And they offer a delivery service as well! Forget the other «cheapo» cleaners who rely on coupons to get your business. They are knowledgeable, consistent and professional! I cannot imagine going anywhere else to have my dry cleaning and my hubby’s shirts laundered. Lifelong Encinitas resident!

I’ve been coming to this family run drycleaners for over 1 year. Woo the owner does an exceptional job of my husbands countless work clothes and our household drycleaning needs, with prompt friendly service each time. He always remembers my name and the specific way my husband wants his shirts prepared. Honest business with fair prices.

I’ve lived in the local area about two years and have been coming here since then. I’ve been trying to overlook the small things but it’s getting ridiculous. They are constantly late and always have that excuses of why it’s not their fault. Also they simply overcharged me and said I can’t help you it’s out of my hands. Not coming here anymore

Fast, friendly and reasonably priced. I found them through Unilocal and continue to go here because I know my clothes will be handled with care and they will be cleaned quickly.

I had gone to Frontier based on Unilocal reviews to get a suede jacket cleaned. It was purchased in Italy and was probably the most expensive thing I owned, so it was critical to find a place I could trust. Like other cleaners, they outsource their leather/​suede cleaning. Frontier called me maybe a month later (I don’t remember how long exactly) and I came in to get it. I looked at the jacket and it wasn’t any cleaner — the edges were still dingy. It didn’t look like their partner company had even touched it. So no problem — they apologized and were very willing to send it back again. After a few more months and a few times of me stopping in to see if it had come back, the jacket was still missing. Woo (the man at the front — owner? manager?) was super apologetic every time I spoke to him and told me he was committed to making it right. He tracked down the issue, and while he was unable to recover the jacket, he sent me a check to cover my cost to replace it. I could imagine other dry cleaners giving me a hard time about it not being their fault, or the cost to replace it. The people at Frontier were all nice and wanted to solve the problem. I was so impressed with Woo — he really does bend over backwards to put his customers first — I wish I got treated this way at all businesses! I now send my husband here to dryclean all his shirts even thought it’s less convenient than other cleaners to our house.

Kyoung Ja, Jae & Woo have been family friends for over 7 years and was recommended from a neighbor. They do a phenomenal job and it’s always on time. They know all their customers by a first name basis. It’s truly a neighborhood dry cleaners and they treat people with the utmost respect. I highly recommend them as the best in town and they will clean your garments perfectly!

OK, based on the other reviews here it looks like I might get punched for this.
But, WHAT?
$ 23 to clean a simple blazer and dress with no pickup or delivery? Not a dirty blazer, not a fancy blazer, just a freaking jacket that was barely wrinkled. The dress, too, was as simple as they come; just a knee-​length black dress with no fancy frills.
I might have missed something here, but where I come from (i.e. here), it does not cost that much to clean two standard pieces. I wonder how much a silk scarf would be: $ 35?
Sorry fellow Unilocalers, but 1 star for decent cleaning job (i.e. I don’t see new stains) and 1 star for the nice lady up front.

Needed a suit pressed for a wedding. Did it in a day and for only $ 10! Green Earth cleaning also seems to be easier on your clothes as well as your body.
Service is fast and friendly!
Came back the next day and they even gave us collar stays since I didn’t have any. And even gave some to my groomsmen… the metal kind. It’s where I’ll get my cleaning done.

Best cleaners in town. Family owned and operated. They know you by first name. They name about your brother and sister, daughter and son, mother and father. Best of all, they were able to remove stains from my VERY expensive dress shirts that three other cleaners were unable too. I will be coming here as long as i stay around the area.

Best cleaners. Family run business. Always satisfied with service. They fix buttons without you telling them.