Good Sam Enterprises, LLC

I’ve spoken to enough RV mechanics who have emphatically stated that they hate Good Sam because they refuse to pay anything out on their warranty claims.

I called Good Sam/​National General Insurance for a tow vehicle Aug. 3, 2015 due to a mechanical breakdown on my motorhome. National General sent Jerrys Auto and Towing, Olympia WA. A flatbed tow was the correct tow, instead of a heavy duty hook vehicle as I found out later. The drive shaft was disconnected and greasy bearings placed in my step well, no packaging. I had to clean the grease off the step and carpet. After towing my motorhome to a Cummins service center, the tow truck driver dropped the motorhome off set the park brake and left. Later, I found the drive shaft was not reconnected as I believe should have been. There was some controversy over the drive shaft not being connected at the Cummins dealer. Cummins reconnected the drive shaft and I believe it was reflected on my bill. Also, the tow truck destroyed my mud guard. I have been trying to get Good Sam/​National General to replace my Mud Guard since August 2015. Good Sam should have had sent a flat bed tow. My recommendation, Find another insurance company, Drop Good Sam

After living in my motorhome in 3 other parks in San Diego County I moved to Trailer Rancho 6months ago. Quiet is the first thing. The tenents are courteous and respectful of each other. The manager actually manages the park. Close to the beach and many reasonable places to eat and drink. Highly recommend.