Unleashed By Petco

So small, so if you are looking for something specific, I’d call first. They are so sweet and helpful. Too helpful. I swear I walked in and got asked if I needed help like 3 times by three different people. I said no, thank you. I was waiting for my Mom to meet me. I was also looking for some specific treats they didn’t have. While she was there I got asked 3 more times, but the same people. I almost lost it. I don’t know about you, but if you ask me once, don’t again. If I need something, bet I will ask you. So, I am not sure if this was a good or bad review :)

Got slightly offended by one of the staff members, everyone is usually really good when I bring my cat in and he loves everyone but this guy put his foot in my cats face. Maybe that’s why he bit your shoe. I’m sorry but I just have to bring this out, it’s just bothering me. Don’t call my cat bipolar when he’s very well trained. Otherwise I would not take him out. Sticking to petco off of Encinitas blvd

Was in the Encinitas area and needed to buy dog food. I usually buy the Kahoots brand but went here out of convenience. Was greeted when I came in and found the dog food area very easily. There’s a great selection here and would come back for that.
But this comment is for the customer service. Maybe I’m being knit picky but I didn’t leave impressed. I opted for a 28lb of dog food but wasn’t sure I would be able to carry it to the register. So I hop over and told the cashier what I wanted. Before assisting me, he helped another customer who came after me. When the other cashier came to the front, he assisted another customer who came after me. When the first cashier was finished, I showed him which food I wanted. He rang me up and walked away. Unlike the lady he helped previously, I wasn’t asked if I needed any help with the 28lb of dog food. The other cashier, did ask.
Overall, inconsistent customer service. I def prefer the Kahoot’s people. Very friendly and cozy feeling.

Max is Awesome!!! He is knowledgeable, friendly, helpful and an exemplar of his craft. He can discuss food composition and the varying processes that food is prepared. If you’re a cautious pet food purchaser, such as myself, he can tell you what local farms in the U.S. are used for the various brands of food which are carried in the store.
Hours of operation are convenient, they are open till 8pm.
Outstanding selection of toys and numerous pet sundries.
Don’t go anywhere else for your pets’ needs, they also do vaccinations, microchips, classes and adoptions.
Additionally, it is always stocked well and clean.
Thanks, Max!

I am currently fostering a dog who LOVES to chew. Be it my couch pillows, my house, my clothes, furniture, you name it he likes to chew it. I came into Unleashed to get some things to keep him busy so he would keep his jaws off of my stuff.
Store is nicely laid out and they have a little area where they adopt our kitties. I love kitties.
Back to the task at hand. I asked the clerk about what would help and he was so extremely helpful that I was in and out in a few minutes with some chew toys and other toys that hopefully should stimulate his mind so he won’t chew. They also have a variety of products made in the US, they offer pet parties and low cost vaccinations. Now if they would just add a doggy wash they would have it all.