Vista Way OB Gyn

Don’t go here! If you love yourself and your baby look somewhere else, horrible staff and doctors.

I have had nothing but problems with this group. I totally get people are human and sometimes mistakes are made.
Here there is just pervasive incompetence. For example…
Ist appt… one hour late
2^nd appt… cancelled half an hour before I was supposed to be there
Had problem while pregnant. called for advice. nurse couldnt tell me anything and dr called back 6 hrs later.
3^rd appt… didnt give me correct forms for blood test so had to drive back to office to get right ones
Finally waiting on blood results. They got them 3 days ago and they forgot about me. I called yesterday at noon. They never called. Was supposed to call back by end of day and they never called.
I should have checked Unilocal before going here. Id rather have my mother in law monitor my pregnancy than this group of nice but totally useless clowns.

I have been a patient here for about a year.
This office staff is seriously THE WORST. They do not return phone calls and are not easy to work with at all. I have been trying to coordinate a simple blood test with them for about a week and finally gave up. They are not helpful in the least bit.

Dr. Purcott delivered my first two, and I’m crossing my fingers that she’s the one on call when I have my 3^rd. Its really the luck of the draw who you get, Dr. Grauer is the worst and couldn’t care less about what’s going on with you, makes you wait while you can hear her chatting up the nurses for 10 min after she’s already 40 min late to your appointment, actually happened to me last time I was there. Then she doesn’t bother listening to you and hurries you out as fast as she can. Dr. Rodriguez has an offputting if not negative bedside manner. Dr. Murrillo is totally sweet and Dr. Purcott is awesome.
I’ve been patient now for a while, but, honestly, the only people with respect for the patient’s time/​appointment time, are the nurse parctitioners, Mariko and Debbie, both of whom are excellent. In my experience over the last 5 years, your wait time will be about 30 – 45 min after your appointment time if you are seeing a doctor. I’m not sure if they are over scheduled or just have a poor time managment system in place but, if I didn’t like Dr. Purcott so much, I would have switched long ago. Plus, with this new Scripps thing its nearly impossible to speak to a doctor on call after hours due to Scripps policy. I was bleeding during my second trimester and had a random inexperienced Scripps RN call me back and freak me out with incorrect info.

Still looking for a decent doctor in Encinitas… Not sure if they exist. Dr grauer rushed me out of the office at a shocking speed, did not seem least bit concerned about my reasons for visiting, I’m honestly still unsure if I’m fine or not. The nurse seemed unable to speak words? Used hand gestures to ask me to do things which I’m not sure what she wanted most of the time. Nurse entered the room without knocking while I was undressing! Invaded the room to ask my height which she forgot to take while taking my weight. Odd and unprofessional? Dr grauer prescribed my medication to a pharmacy 20 minutes away from my house though told me it was at a place much closer which I went to and found out they didn’t have my prescription because she sent it somewhere else clear across town. Anyone know of a good doctor? Cause I’m still looking.

Vista Way OB-​GYN is now with Scripps OB-​GYN — The office staff is the worst. It takes better part of ½ hour on hold for them to answer the phone then you are placed on hold. They do not return calls. The staff is rude and inefficient. I have a possible cancer risk post surgery and they do not return my calls. Difficulty forwarding records. I still do not have pathology reports 4 weeks after testing. This office is dangerous to your health.

The staff is very helpful and I like my doctor. But since my doctor is at the Vista location I may change my appt there since it is closer to home.

I was a patient of Vista Way OBGYN for the past 10+ years, and I can’t believe it has taken my this long to leave the practice! I went to both locations but mostly the Encinitas office.
I have had a long history with this office yet every time I had an appointment you would think they had never met me before. I have experienced the heartbreak of 4 miscarriages and after my most recent (May 2012) they finally said we should do some testing to try and determine why this keeps happening. I don’t understand why it had to take 4 losses before they suggested doing something? No one ever monitored my hormones or my pregnancies and it took ME asking if I should be on Progesterone before they decided to try it (which thankfully worked for my daughter, but not my most recent pregnancy).
When I went for my post-​op check 2 wks after my DNC with Dr. Grauer (she had performed the DNC) she asked «why are you here today?» Really? Do they ever read a chart? Not ONCE did anyone even ask «how are you doing?» It is not an easy thing to go through losing a baby, do these people have no feelings at all?
The front desk girl and the nurse (Nancy) are cold and seem like they hate their jobs and dealing with people (maybe they should’t work in healthcare then?!)
Dr. Murrillo is amazing and mostly the reason I stayed with the practice so long but she recently went on maternity leave and I don’t trust any other doctor there frankly.
On another note, I recently had an appointment with a new OBGYN, Dr. Einat Duhamel, and it was like a night and day experience! The staff was courteous and friendly, and Dr. Duhamel spent a long time talking to me and answering all of my questions. Right away she ordered lab work and is suggesting a pro-​active approach to trying to get pregnant rather than just waiting and seeing and hoping for the best. I felt so relieved leaving her office and finally feel like I will be in good hands with my next pregnancy. I would highly recommend Dr. Duhamel! I hope no one else has to go through what I have at Vista Way OBGYN!

I have been a patient of Vista Way OBGYN for 5 years. My first appointment was with Renee Haas, who is a certified nurse practitioner who was highly recommended by a physician I used to work for. Renee was very knowledgeable and friendly. At this time I am currently 3 months pregnant and have been seeing physicians out of the Encinitas office. I have seen 3 different practitioners, in this office they would like for you to be familiar with each and every one of them so at the time of the delivery they are no stranger.
My first appointment was with Dr. Purcott who was very nice and made me feel very comfortable. The second appointment was with Dr. Rodriguez who had absolutely no personality and seemed to be in a rush. My third and most recent appointment was with Dr. Grauer, she was absolutely the sweetest physician by far. Every question I had was answered and she took her time which is always a plus. I hope that during the delivery I will be lucky enough that she is on call.
The negative side to this office (Encinitas location), while I was at my appointment I was offered a flu shot. The medical assistant administered the flu shot and rather than disposing of the needle in the bio hazard container my husband witnessed the medical assistant place the needle into the patient table (like a pin cushion) so she was able to use both hands to apply pressure and bandage me up. Not to mention the body fluid stains on the wall near the bio hazard container.
I have placed a call to the administrator and I am currently waiting for him/​her to return my call. This does make me think twice about changing my prenatal care to another office, but it is no fault of the physicians. This is due to cleanliness and proper practice of needle disposal. Who knows what else may be done incorrectly. If this problem is not addressed it is putting other patients and myself at risk for communicable diseases.
–Spoke with administrator and they plan on addressing this problem immediately!

I am sorry for the other two reviewers. I know it happens and I get fed up with dentist and doctors offices who act like that. I had 3 pediatricians in my daughters first year, so I understand.
I, however, have not had anything but a great experience in over 7 years. I would only see Dr. Murillow though, so not sure if that makes a difference (I think it does). The front office staff has changed since I was there last, could be a problem.