Encino Family Dental Group

It can get pretty hectic juggling school and work so making it to appointments can be a difficult sometimes! What I always look for when it comes to good customer service is when the people will literally work with you to accommodate your needs. I came on Thursday trying to get my teeth checked to only realize they were 10 minutes to close! The receptionist kindly took me in and helped me schedule me for a morning appointment. Since I told her it was almost impossible to make it in the afternoon. I came back today to my appointment at 8:30AM with Dr. Harpaz and it was an easy, quick and thorough consultation. Fortunately for me, although I haven’t had the best care for a long time, Dr. Harpaz and Dr. Shneider said it’s nothing they haven’t seen before!

It had become such a drag going to the dentist every so often because of the bad experiences I’ve had in the past. I started researching for a new dentist in my area because I just had enough with my previous dentist. I just couldn’t manage waiting so long for appointments and constant administrative errors that it was time to part ways with him. I had heard good reviews from several of my friends that were satisfied with Dr. Schneider & Dr.Harpaz. So I thought I might as well give it a try, since switching dentists is so stressful, having friends recommend is always a good strategy. I quickly noticed the differences between dentists, I found that they offered reasonable prices (you know… the holidays are literally around the corner) and quick service. I honestly have changed my attitude towards visiting the dentist. I think the way they care and educate each of the patients had to do a lot with it. I can now understand exactly what needs to happen when it comes to my appointments and teeth care.

I hate to give bad reviews, i rather not to go back to bad businesses, But when your health is on the line you have to speak up. I went twice with my HMO plan everything seemed good so last year, I send My hubby without insurance because he needed a lot of work. He paid almost 4k to replace metallic filling to white on the bottom teeth, until we could save money to fix the upper teeth.
Last April We went to our yearly check up, and for the 4^th time the Dr Schneider suggested that I replace an old bridge I have, like I haven’t done it, this time he told me I needed a root canal in one of the tooth holding the bridge therefore all bridge will have to be replaced and the total will be more than 3k, But Dr Schneider did not realized I worked for a dentist and I know how an infection looks in the X-​ray and I insisted I did not see an infection at all, he say the blurriness part was infection but I’m pretty sure there was NOT infection, he also told me there was a 3 surface filling in a spot I told him I feel sensitivity which I think is too much if there was only sensitivity. I felt uncomfortable with him lying in my face so I told him i will not do it, because there was no pain and the sensitivity on that good was not a reason to do a 3 surface of one healthy food.
I waited for my hubby to come out of his exam, and he was concern one molar on the upper area that was dark and it looked pretty bad, but the doctor told him that was good and he can wait one more year with that one and they will monitor it the following year. He also ask dr Schneider for a black spot on his front upper tooth that was clearly a cavity, doctor said that was nothing, this happened April 16^th 2015.
The day after we had plan to go to Ensenada Mexico, so I told my hubby to get the cleaning there cause it was cheaper.
I decided to get a second opinion on that urgent root canal that dr schneider was so sure, and even told me as I was leaving his office that «once i resolve my sinusitis trouble I will star having the most horrible pain, and he suggested not to wait too long» So as i heard the girl telling me a whole different diagnostic:
3 one surface cavity
3 two surface cavity
Bridge is in good condition, but I could replace it for and implant and crowns just as cosmetic If I wanted to.
Got the cleaning done which I was amazed how clean my mouth was, I have never had a cleaning done in such a perfection.
I ask the girl about the infection for the root canal and she said there WAS NOT INFECTION and she was trying to explain how the infection looks on the X-​rays
I Immediately suggested my hubby to do a complete exam just to compare. and definitely it was all wrong, when she started the diagnostic my hubby, my mouth will open more and more in amazed of how a doctor I though it was a respected professional was such a FAKE healthcare «professional»
The worse happen when the new dentist told him to replace ASAP the fillings on the bottom area, because she could see clearly as she showed me, below the white filling showed a grayish tone it could be cavity. We immediately ask them to take X-​rays to make sure about the bottom because all those filling were new room last year’s 4k treatment done by Dr Schneider. She was amazed by that because there is cavity below those new filling and the only thing she said is they did not clean the teeth properly before put in the new filling.
The Molar Dr told to wait another year was almost impossible to save and most likely will need a crown & Post and the black spot on the front was indeed a cavity.
We started treatment on my hubby ASAP on that molar and the most urgent needs.
And I watched all treatment being done, and she showed me how a new white filling should look after you clean properly the old filling and cavities, confirming this people at ENCINO FAMILY DENTAL GROUP DR SCHNEIDER are in for the money only like most of the medical specialist in these days
The dentistry is supposed to be preventive small cavities are supposed to be fix before they become a bigger & more expensive problem, But it seems that DOCTOR schneider thinks the contrary, if HE can be CALLED DOCTOR.
I would NOT RECOMMEND Encino Family dental group or Dr Schneider to anybody

After a really hard time finding a dentist office that was clean and didn’t remind me of a car dealership trying to sell me something, I finally found Dr. Harpaz. His staff was great, the office was clean, and Dr. Harpaz was friendly and courteous. He explained what needed to be done and gave me options. I never felt pressured. I’m glad I found this dentistry.

Nice staff. Although I had an appointment I had to wait a long time in line which I hate doing so. Very professional dentist. Knows what he is doing. Check ups are free. Sean the office manager is an amazing person. Know doctor Harpaz for 12 years.

I see Dr Schneider. I am happy with him, I don’t get hustled into stuff I don’t need and the staff is alway courteous to me.

I have had great deep cleanings here (but refuse extra services that my insurance doesn’t pay for). I will only see Dr. Harpaz because he knows what he is doing! The office staff made a great referral when I needed a wisdom tooth pulled. Only reason I didn’t give 5 stars is because I feel they frequently want to provide services that my insurance doesn’t pay for (and I can’t afford them anyway!)

I would highly Recommend Dr harpaz and his crew. (shawn, mayra, julia)
Who loves to go to the dentist?
After going to this place u will start liking it :)
The people at the office are AMAZING!
Thank for making my smile hollywood style!

I’ve been seeing a lot of dentists lately, for not the funnest reason, a root canal. I was referred to Dr. Harpaz by my own DDS, and everything was amazing. Shawn at the front was very accommodating and sweet. Paper work was short and sweet. And when I first met with Dr. Harpaz he shared with me a list of past root canal patients that I could call and feel assured.
The entire procedure took about 1 hr and 15 minutes; no pain really. I shopped around prices as well, and it was competitive. So happy I could smile right now :)

I have never been more nervous to go to a place in my life. Through my employer, I have an HMO dental plan which I had to choose a dental office upon signing up. I asked my office manager, and she said she had been here; so, that’s what I signed up for.
A few years later, I finally made an appointment. I looked it up on Unilocal and was REALLY nervous about going upon seeing the 1-​star reviews. The person on the phone was slow but pleasant enough. It took her a little while to figure out my appointment booking – all I needed was a checkup and cleaning.
Anyway, I showed up early and was given paperwork, which I completed. The office certainly wasn’t the most professional environment. I could hear the staff (and dentist) talking about patients when I was waiting. I was called at my appointment time. My dentist was Herbert Schneider. He was older than I expected and, like I said, not the most professional person I had ever encountered, but he was nice enough. There seemed to be a lot of confusion about whether I should get my x-​rays or cleaning done first. You would think there was a procedure for these things.
Apparently, they had a new digital x-​ray machine. The technician was very nice but wasn’t completely comfortable using the new device. I’ll cut him some slack for that. My hygienist was Zara. It had been four years since I had had a cleaning; so, I had A LOT of buildup. Throughout the cleaning, she sighed and moaned, complaining through her mask. I get it, it was a lot of work, but please don’t show the patient you are frustrated. That’s not the way to ensure they come back in six months and make your job easier.
When the cleaning was over, I was supposed to see the dentist again to get my x-​ray results. The staff seemed to be unaware of this; so, they told me to wait back in the waiting area to see. The dentist gave me the results of my x-​rays and exam through the window, which I found pretty unprofessional. He told me that there was nothing wrong with my teeth but that I did need to keep up with regular visits, which I know, of course.
The good news is that he didn’t try to rip me off by telling me I needed over $ 2,000 of dental work (including fillings), something which I was told by a dentist a few years prior.
PROS: Honest dentistry, at least for me on that day.
CONS: Unprofessional staff.