Pediatric Care Physicians

After a move, I was looking for a pediatrician for my 15 month old son. I had a very horrible experience with Kaiser Permanente in Woodland Hills, and after asking for referrals from friends and family, I was direct to Dr. Pollock. I was surprised at friendliness of the staff when I made my first appointment. I have worked in a pediatrics office, and I am the first to admit, it is hard, and parents can be… trying. They were very thorough when asking for my son’s information, and directed me to their website for their forms. They advised what to bring to his first appointment and the parking rates for their facility.
Once we were in the office, the staff was courteous (but not chatty). We waited approximately 20 minutes past our appointment time to be directed to an exam room. The medical assistant was very nice, and advised us that Dr. Pollock had a walk-​in patient and apologized for the delay.
Once Dr. Pollock came into the room, I could see why my friend had recommended her so highly. She was direct, funny, asked a lot of questions and listened. She explained how their office worked, and how they utilized other physicians in treatment of their patients. She got my boyfriend (who doesn’t like ANYONE) to laugh and chat. She wasn’t pushy on shots, and was very accommodating when I said I wanted to space out my son’s shot schedule.
All in all, other than the wait, I would highly recommend this facility to other parents.

My daughter was having an allergic reaction after eating egg for the first time. Initially, I went to this medical building because I remember seeing a sign advertising for a pediatric urgent care but I wasn’t aware that it didn’t open until 6pm.
I was so THANKFUL that this office was located next to the closed urgent care and more importantly, that Dr. Rubin’s main concern (I think that she happened to be in the front office area and heard me talk to the front office staff) was that my daughter would be checked out to make sure that she was okay. I literally walked-​in with no appointment and my daughter was not a regular patient there but they were able to see us!
Our pediatrician’s office is about 30 minutes away (without traffic) and so, it was a relief to have my daughter seen right away. Dr. Rubin was so understanding, kind, patient, and provided me with all the information that I needed.
Front office: The front office staff was professional and organized. The waiting area and office were neat and clean. They did not accept my insurance plan, so I paid out-​of-​our-​own-​pocket and thought that the cash rate was reasonable. Not sure of the types of credit cards they accept but I paid with a visa and they accepted that.
Parking: I was in a rush to get a spot and to run with my daughter to have her seen right away. I did notice some parking spots near the front entrance labeled «20 minutes» and should have parked there. There was plenty of parking but I guess if there’s a next time (although I hope that there won’t be another emergency), I will probably park in those closer spots.
Parking rates seemed okay. I paid $ 1.80 for probably 40 minutes (90 cents per 20 minutes). Don’t know all of the parking rates since I was focused on getting my daughter home.

My son broke his arm, and I couldn’t complain about anything about this place. They were always really gentile to my 4-​year-​old.
Yes, you do wait for a while.
But, hei, as long as they take a good care of my son I’m fine waiting.

We have three children and had been to several pediatricians until we found Pediatric Care Physicians about ten years ago. They are the absolute best pediatricians in Los Angeles. We have referred dozens of friends and relatives and they all have had a fantastic experience as well. I promise that if you go to this pediatric group you will become a raving fan as well!
Don’t listen to the review written by the crazy lady from Sherman Oaks who lost her glasses. I saw her in the office regularly and she was rude to the doctors and staff. Thank goodness she stopped going to them. So go see Pediatric Care Physicians, all of the Pediatricians are amazing and you won’t have to sit next to «the crazy lady from Sherman Oaks»!

Today I took my 10month old son to his doctor, the same doctor that I’ve been taking my older son for over six years now. As many busy moms, I had a lot going on and put my sunglasses down on the table that my son was on. Once his exam was over, I walked out with my son out of the office and got on the elevator, went down to the first floor, realized that I had left my sunglasses on the table in the exam room and took the elevator back up to the second floor. I walked in and asked for my glasses, they said that no one turned in any glasses. Obviously the person that cleans up the room between patients took them for herself. What has the world come to, when you can’t even feel safe at a pediatrician’s office? Furthermore, the front office staff couldn’t be more nasty to me if they tried. So if you want to have something stolen from you and then be treated like crap, then you should come here.