Robert M Hartman, MD

Tried booking an appointment and was told next available one is in 5 months. Just say you don’t take new patients and don’t waste my time…

They answered their phone finally. Great doctor. Really helped my ailment and went out of his way with insurance company. You just got to stay on top of the nursing staff and follow up like you would an employee.

Dr. Hartman has so much knowledge, I want to recommend him to everyone I know! If your looking for a superb dermatologist who knows it all, look no further. I will proudly refer him anytime!!!

Dr Robert Hartman is a very knowledgeable attentive dermatologist and his diagnosis are accurate
He listens to patients and even give sample medication to patient to try
Office is clean but they get busy and even with appointment sometimes one has to wait long
I left message for the staff to call me back and never heard back from them
I give good rating because dr Hartman is great physician and knows what he is doing
I have recommended dr Hartman to friends and family and everyone of them are happy with this physician

what a wealth of knowledge Dr Hartman has, he gives you a whole lecture about your skin condition and how to treat it. and the office staff, what a pleasure to deal with, by all mean they deserve the highest rate.
yoni b

I have been going to Dr. Hartman for 15 years. He is nothing short of brilliant. He is a stellar diagnostician and a caring dermatologist who is solely focused on your health and well-​being, and not trying to sell products or aesthetic treatments (he only does medical dermatology). He is a kind, caring, and very knowledgeable and respected dermatologist. His staff is very accommodating and efficient, too.

Dr. Hartman is one of the most capable physicians. He practices medical dermatology meaning that he is an expert at diagnosing and treating diseases. He does not do botox or fillers because he is focused on medical issues rather than cosmetic treatments. My entire family have entrusted him in our dermatology care and he comes through every time.
Dr. Hartman is an intellectual and actually thinks about the diagnosis and treatment of the patient. He is warm and exudes a confidence, knowledge base, and caring not found in many dermatologists today who are too busy selling you skincare items or wanting to plump up your lips!
I totally disagree with some of the negative comments in the reviews here regarding Dr. Hartman’s staff. My experience with them as a patient is that they are professional, courteous, and appropriate. The problem here is likely with the patients who can be rude, pushy, and condescending to office staff.
If you are looking for a real physician who can treat your skin, this is the one.

Referred to this office by our pediatrician; left a message to book new appointment as per instructed — no return call
Left a follow up message a few days later; still no call
Now just called to let them know how disappointing I was with the fact no one called me back and they basically hung up on me…
great customer service and compassion for a urgent request to see a doctor to help our daughter… I would not send anyone I know if this is how they treat people; Dr. may be good, but staff and service need help… I let our pediatrician know to stop referring… or at least warn people about staff if Dr. is really good

I don’t usually post reviews, I have never posted a negative one before — — that shows you how strongly i feel about this one!!!
Absolutely the worst experience I have ever had with a doctors office. My almost 17 year old went there for what appeared to be a ringworm infection. was prescribed medication and I was told that it would be completely gone within the 10 days. When this did not occur, it took me an entire week of calling, leaving messages, being transferred around to get a follow up appointment set up. WHY? should this be handled this way.
After a second round of meds, the treatment is not completely working, I again call to have a quick follow up with the doctor and the staff begins to proceed to blame me — because I wasn’t at the prior apt — with why he is not scheduled for a follow up. One has nothing to do with the other. I expressed that my being there doesn’t change the treatment or the outcome, and that they would have a very unhappy parent if I had to come down there as I have an infant… their response is to hang up on me after telling me I ‘threatened’ them… what the hell??? are you F’n serious??? This office is absolute crap. The doctor may be ok (which is questionable as he has had my son on meds for 20 days that have not cured the problem and if I was a doctor I would not be ok with failing at a treatment I prescribed and not working through it to the end)… but the office staff are absolutely USELESS. a week of calling and leaving voicemails just to get a run around. .and after expressing that I have an infant and can’t come down there, and if I did, they would have an ‘unhappy parent’ … that’s a reason for them to hang up and tell me they ‘don’t need to be treated that way’.really??? if you don’t need to be treated in ‘that way’ maybe you should do YOUR JOB! it’s not hard, it’s what you are paid for… Patients need to be seen, appointments need to be made, calls need to be returned… wow, what the hell do you collect a paycheck for???
If you don’t want a headache and want treatment without issues, I STRONGLY suggest looking elsewhere!!! At least until this doctor changes his staff!!!

Dr. Hartman is an extremely competent doctor. Unlike some of the other posters I have had NO problem with his staff. Dr. Hartman’s staff is polite, friendly and helpful, much like Dr. Hartman himself.
I look forward to occasionally seeing Dr. Hartman for the occasional rash or dry skin that I have. Based upon the way Dr. Hartman has treated my ailments I can only conclude how well he must treat those with more serious problems than I.

Being the son of a red-​headed father, I’ve got fair skin. Growing up in the desert with multiple sunburns as a child and living in California as an adult, all adds up to skin problems — some more severe than others. I’ve seen multiple dermatologists around the city. In fact, a spot on my neck under my ear was attempted by a total of four (4) other dermatologists each using different approaches but the issue returned each & every time. Fortunately, when I moved to the valley and discovered Dr. Robert Harman — he diagnosed the issue, prescribed a solution and issue was resolved — never to return again. There have been a number of return visits for other things and the staff is always able to fit me in within reason. He’s a talker … but it’s ok for you to say, «Stop! I don’t understand.» And he’ll gladly go back and re-​explain. Our whole family goes to him with any issues of concern. The office can get very busy because they help a lot of people.

I think it’s funny how terribly people are rating Dr. Hartman to a public eye. Like that one lady that went to see a dermatologist before seeing her PCP in regards to a rash all over her body. Just as a rash isn’t the «root» of the problem, it’s the symptom secondary to the root of the problem… you’d see your PCP first (root of the problem) — THEN, a specialist (symptom) [some might not get those references… i apologize. However, it does make sense lol]. What if the rash had been due to some type of STD or UTI? A dermatologist wouldn’t be able to point that out right away, because, they’re a dermatologist and not some type of Internal Med or Urologist and may treat the symptom of the complaint (rash) which is not treating the underlying problem (STD/​UTI). Get it? Sometimes, I don’t think people do. So no, I wouldn’t take that review as an honest one. because, let’s be honest, saying, «he obviously no longer cares about his patients,» is as brash and rushed as her going to a dermo first before seeing her PCP.
The other thing? Didn’t HE tell HER, after ONE try, to go to HER PCP!!! AND THEN… the PCP correctly diagnosed her? Would she rather have had Dr. Hartman to «continue trying to get it right» and «continue ‘misdiagnosing her’ because he’s the «specialist»? Technically… he did EXACTLY what a doctor SHOULD do. If he can’t properly diagnose/​treat someone, due to whatever reason… shouldn’t he refer the Pt to the proper authoritative figure to ensure that the Pt is getting the proper treatment? VS continuing to «prescribe expensive medications that [Pt’s] insurance can’t cover»? It’s so ironic, it blows my mind. I don’t even think she understands how silly that is. I’m not trying to attack her or anything. but, let’s be real here… reread your comments before posting people. He basically told her to do what she should’ve done first and saved her some dough and time and agony and she gave HIM the «1 star»… lol. goodness gracious.
Anyways… rant over.
Here’s a real review. Dr. Hartman was the 3^rd MD i’ve seen due to having severe plaque psoriasis. Through his knowledge and care. i’ve went from having about a 95% body coverage (that had lasted from about 6^th grade to my 2^nd year in college) to approximately 10% coverage in about a year (other dr’s put me through the ringer as far as treatments: UV light therapy/​methotrexate therapy/​you name it). There have been better medications coming out so he always runs it through me and gives me the pros and cons of each one. We determine together… he just doesn’t order it for me and make me «pay out of pocket». I’m a nurse… so maybe i understand more than some — so I apologize if it seems like i’ll «understand more than some»… I’m just saying… talk to him, he will explain if you’re willing to listen. He DOES care about his patients — probably as much, or more, than any other MD i’ve visited or worked with.
Try him out if you need a great dermatologist. He will help you find an answer.

Dr Hartman deserves 5 stars because of his knowledge & care treatment. I only have a 4 here because I called 4 times and never got a call returned. My husband literally, kept calling until someone answered.

I heard Dr. Hartman was the best so I made an appointment with him in regards to a terrible itchy rash that I had all over my entire body. I was suffering terribly and getting depressed over it.
First of all, his bedside manner was terrible. He was arrogant and uncaring. He misdiagnosed me and sent me home with expensive medicine that my insurance did not cover so I had to pay out of pocket and the medicine did not work but actually made my rash much worse! I was disappointed but had not written him off because doctors are not perfect and diagnoses are often times determined by a process of elimination. I get that! Here is what I don’t get: I called his office several times asking them to call me back because my rash was worse and I was suffering every minute of every day. No one called me back ever and when I finally reached a live person in the office days later, she told me that I have to email the doctor about what is going on. So I did yet to no surprise, I did not hear back from him. I called AGAIN and left yet another message. Finally the nurse calls me back and tells me that the doctor says that if the meds he prescribed did not work then I should make an appointment to see my primary care physician. WHAT??? The so called expert dermatologist gives up so easily after one try and refers me to a non specialist??? What an A**!!
I did go to my primary doctor and he did diagnose me correctly on the first try and gave me the correct medicine and I was feeling amazingly better within 24 hours and 100% back to normal within a week.
Dr, Hartman should retire. He obviously no longer cares about his patients. He does not care about people in general. Lousy, Lousy doctor! Potential patients beware… You have been warned.

I had a skin issue and was referred to Dr Hartman, yes their was like a 3 – 4 week wait for a appointment but well worth it. Dr Hartman is very professional and knowledgeable. He is going to get referrals from me for sure. Took the time to explain what my concerns were and took care of my issues professionally. Ty so much.

I was referred to him by a doctor friend who said he is an excellent diagnostician. I had seen 2 dermatologists who made the wrong diagnoses and treated me with meds that didn’t help.
I saw Dr. Hartman last week for a late morning appointment. I was concerned that I might have a wait but nope, I was brought right in. The woman who is the administrator was wonderfully helpful with all the logistics, including necessary follow ups.
Dr. Hartman made his diagnosis which was different from the other 2 derms I had seen, prescribed meds and thankfully, they started to work very quickly. Great knowledgeable doctor, bedside manner just right. I have had cancer for 9 years and have seen a couple of dozen doctors during this time period. He rates up there at the top. Not sure about the negative reviews, may be very negative people writing them?

Our very good dermatologist was trying for 5 months many different treatments/​meds which did not work. He referred us to Dr. Hartman. He said that Dr. Hartman is a genius in diagnostics and will be able to diagnose and treat any difficult problem.
He was right!
Dr. Hartman was able to easily diagnose the problem in a few minutes and prescribe the right medication. He was also very kind to take his time to educate us, explain his diagnosis and the reasons behind it.
He said that the skin would clear up in 3 months and it did.
Excellent doctor all around!
We found his staff to be professional and very helpful.

Poor bed side manner, arrogant attitude, and to top it off, his office staff are RUDE and insensitive.
His expertise in the field is greatly overshadowed by his pompous personality and horrible staff.

For the last 2yrs I’ve suddenly developed rashes & hives all over my body. The first 2 doctors just told me they don’t know what’s wrong with me and to just take Zyrtec. Dr. Hartman is the 3^rd doctor I’ve seen and has been successfully treating me each time.
He is very popular so if you’re a new patient, it might take 3 weeks for an appt like it did me, although I was asking for only on Mondays. So if you’re more flexible, you probably won’t wait as long. I came back from Hawaii with an allergic reaction to Advil. Landed around 5am, called them at 8:30, & was in at 9:15! So once you’re a patient, the front desk has always gotten me in when I had an emergency. Unfortunately for me, my skin allergies are ridiculous to the point where they know my issue as soon as I say my name.
I do have insurance, but for any co pay and balance I’ve always paid with cash because they don’t take Amex. So I’m not sure why the other review says he doesn’t accept cash. No one has ever told me no yet!

My family of 5 has been going to Dr. Hartman for about 11 years. Up until about 2 years ago, my experiences were excellent.
However, over the course of the last two years, the service and professionalism have deteriorated to the point of unbelievable.
Impossible to get an appointment in under 4 weeks, even when I called with a situation that could have turned life threatening with my daughter whom had a skin infection that was scary. Because we could not get in to Dr. Hartman, we wound up going to our regular doctor to get his opinion. We were going on a trip put of the country, and wanted to have her skin infection looked at. He was extremely alarmed, and wanted to put her on an IV, with the possibly of hospitalization. I called Dr. Hartman’s office, told them the situation and asked for a return call. When I did not hear back from him by the end of the day, I called again, pretty frantic, and begged the staff to please have him call me immediately. That was 3 weeks ago. I NEVER heard from him.
In addition to this callous disregard for any professionalism… or decency for that matter, their billing company is run by nimrods. They cannot bill insurance correctly with proper codes, and when the insurance is rejected (because of the billing dept errors), they stop trying to rebill, and start sending you past due bills.
My husband mistakenly thought that they were sending us balances, and not the entire bill, and sent them a check. I called the same day he sent the check, and told them NOT to cash the check, we sent it in error. I told them I was cancelling the check… yeah, they tried to cash it anyway. And now they are trying to charge me for the bank fee for cashing the canceled check.
Not sure what happened to this doctor. But he is NOT the care giver he used to be, his office is run by a bunch of inept people who so over schedule him, it is a pretty much a guarantee you will be waiting at minimum of and hour and a half for your appointment, with no apology or excuse. His billing company are idiots, and he DOES NOT CARE ANYMORE about his clients. Pathetic.
Look at his reviews from 2+ years ago, and what he is getting now. The reason his rating is 3 stars right now, is due to the dozens of good reviews HE USED to get. The one stars are now adding up though, and he will only see his rating continue to crash.