Had to have a couple of patches sewn onto my dog’s vest. This place(located right across Ventura Blvd from Encino Park and next to the 76 gas station) was fast and surprisingly not more expensive than other shops in the area. They charged me $ 10 to sew two small patches onto her vest and that was quite reasonable. The final result was perfectly aligned and centered — couldn’t be happier. Pay attention to the restrictive parking sign situation in front, though there are a few spaces in the alley to the rear of the place. In the immortal words of Arnold, «I’ll be back.» UPDATE: I have been back more than a few times and each time they did a great job.
Elana D.
Rating des Ortes: 1 Beverly Hills, CA
WORST shoe repair place EVER! I took my favorite sandals for a quick repair and came out with the ugliest sandals ever! Not only did they mess up my shoes, but they refused to discount it or work on it more for me until I saw what I liked. They totally did not do what I asked and had the nerves to even ask me to pay for it! Not to mention, it took them FOREVER to have them ready for pickup! Save yourself the time & effort. Just go somewhere else.
Kathleen G.
Rating des Ortes: 5 Los Angeles, CA
I have been going to this store for over 20 years. They are WONDERFUL! They are polite — not grumpy as David L reviewed — their work is outstanding and they are priced right. Great guys, great craftsmanship.
Carin b.
Rating des Ortes: 5 Sherman Oaks, CA
The best shoe repair, dye, etc, literally everything!!! They have made the most amazing custom gator bags and shoes for me!!! All my friends and family have all their fancy shoes, handbags, and boots, vintage and new repaired or whatever needs you have. Ask for the owner Vartan, he will take care of you. :)
Judith F.
Rating des Ortes: 5 Newbury Park, CA
I’ve been doing business with this shop for over 10 years and have never felt less than fully satisfied with the quality of their work. If you want personality and chattiness, go to a club. Maybe part of the problem is that English is not their first language. For broken shoes, I’d rather pay for a job well done than personality.
David L.
Rating des Ortes: 1 WOODLAND HLS, CA
Both my wife and I had problems with this place with two different jobs. PROBLEM #1: She had a problem when she called to see if her shoe repair was ready for pick up. She gave them the ticket number over the phone and he berated HER when HE couldn’t find the shoes. PROBLEM #2: I left an unusual job with very specific instructions for a car pad and they promised to call when it was ready. Over a month later, they still hadn’t called me and when I called them, he just said«oh, yeah… I lost the instructions… Come back in and explain what you want AGAIN.». Needless to say, I took my supplies and will NEVER go back.
Brisa M.
Rating des Ortes: 5 Reseda, CA
I needed my platforms wedges fixed by the next day and althogh they lookwd super busy, they accomodated me and was able to pick up the next day! Great work and fast turnaround!
LJ H.
Rating des Ortes: 5 Los Angeles, CA
These guys are amazing. I needed two pairs of boots repaired. One pair, Campers, needed new soles. Done, and they look better than ever, for about $ 50. The other pair needed new heels and also some leather repair work. Done perfectly, for $ 70. I learned about this place from a fellow shoe shopper at Macy’s, who assured me that she used to go to a place in Beverly Hills, but now makes the journey to the valley. The two cobblers who work here are not the friendliest, or the chattiest. But they know how to repair shoes. It took them about a week to work on my boots, and I cannot express how delighted I am with them. It is like having 2 new pairs of boots for under $ 200.
