Bagel Express

I’ve read 6 reviews and they all are on point. They have a few good breakfast items and good coffee. Yes there are much better places to go or to use for delivery, but theres only one reason why I still use these guys… It’s the staff and the delivery guys. They are extremely courteous and do their best under the worst conditions I’ve seen in a long time. I stopped in one day in the summer and it was so hot, the staff by the grill area were literally dripping with sweat and there wasn’t even a fan working. It was sweltering and I actually got disgusted and didn’t order. Congrats to the staff for keeping this place in business and shame on the owners for treating his staff like pigs in swine!

If I could give this place a 0 I would. This is the first and last time I will order from this place for a few reasons. First they got my order wrong on a simple bacon, egg and cheese. They took over 30 minutes to deliver my order of only 2 breakfast sandwiches (I’m only about 5 minutes away) and forgot the bacon. I could live w/​o the bacon but when eating the sandwhich I bit into a chunk of egg shells. I call and spoke with the manager that was unapologetic whatsoever and proceeded to say I am the one that said the order wrong. He then said he would deliver another sandwich but would have to charge me $ 1 for the bacon. Really? After I ate eggshells in my sandwich the least he could do is to comp a $ 1 offer the sandwich especially since they got the order wrong. He told me it would take another 30 minutes to get my sandwhich. I called him back maybe about 30 seconds later and told him to cancel the order and refund my money. He claimed he already made it w/​i those 30 seconds (mind you it’s still taking 30 minutes to get the sandwich that was made in 30 seconds). The manger said he didn’t like the way I was acting and was not going to argue with me. He obviously doesn’t care about his customers and the fact that I ate eggshells w/​o the bacon I ordered. He sure does care for the $ 1 of bacon he needed to charge me. He probably needs the money due to the fact he cannot keep customers because of his nasty, ignorant attitude.

The owner is incredibly rude and incompetent and the food is also overpriced. I called 15 min ahead of time to place an order for a breakfast sandwich, he didn’t have anything, no assortment of bagels and no rolls, so when he told me what he DID HAVE I placed my order, when I got there and he ran to the back and then the cook tells me that he doesn’t have the kind of bagel he told me he did have. What I found most annoying is that he didn’t even face me, as soon as I walked in he ran to the back its so unprofessional! I hate this place!

Really good bagel… I get a whole wheat everything, and its fresh and hot every time. I am somewhat picky, and the guys know me now and make me a great egg white on a whole wheat bagel for under $ 3 that would rival any bagel in NYC for that price… The coffee here is really good btw… I grew up in a jewish area, with lots of really good bagel places. Is this the best ever, no but its serves the purpose and everyone in the shop is always quick and helpful… Its not gourmet, its Express… I will keep going

We order breakfast here alot because well it delivers, is around the block from my job and sells cigarettes lol. Usually we will just order a dozen bagels for the sales team and we get a big tub of cream cheese and butter. From what I understand they are pretty reasonable. They are not the best bagels I’ve ever had but they deliver and are average. A few of the salesmen order lunch along with their bagels and sware by the philly cheese steak. I have yet to try it myself but I’ve heard good things about their deli sandwiches.

We live nearby, so this place is most convenient. The bagels seem to be fresh to me, and we usually get the veggie cream cheese with it. I also enjoy the coffee here very much, and for lunch, we order the Italian Sub, which is pretty standard as far as Italian Subs go.
The reason why I’m giving this place 2 stars is because the owner here is a bit of a jerk, and I say this only because of the way he speaks to his staff, which in my observation, consists of Mexican immigrants. The staff is always very courteous, kind and always get my order right. But the way the owner speaks to them is just plain obnoxious, condescending and cruel.
I’ll only come here because the bagels good, as is the coffee.

It seems that the bagels are made very early and if you arrive say at 11 or so in the morning they are not really fresh nor do they seeme to be made every few hours like some other bagel places. Much better places close by in Englewood or especially in Tenafly.