Bill Smith Plumbing & Heating

We’ve worked with Lou many times just for servicing or boiler and he has been great. Recently we had some issues with it actually heating in certain rooms and he came and did quite a bit of work on it. He is always pleasant and clearly knows what he is doing. If we have anymore issues we will definitely call again feel very comfortable with Lou and the work that he does!

Had a broken pipe evaluated. We had used them previously for our boiler. Bill was so nice and did a great job. The two guys who came to look at our broken pipe were also very nice. Gave this place 5 stars. Then got the bill for service fee of $ 60.00 plus an hourly rate of $ 60. Never heard of an hourly rate for an estimate. Never was told about this. Contacted 3 other services and none charged hourly rate plus service fee. Told all this to Bill Smith. They couldn’t care less. Won’t ever use this service. Too bad — thought we found a good «go-​to».
If you use this service, please bear in mind the service fee will actually be a minimum of $ 120 without any work being done. They will also not inform you of this via telephone. They will say it is $ 60.

Yet another year when BSPH came out to put my hvac through the paces and make sure everything is running correctly. And once again, they did a great job. I can’t recommend them more highly.

Scott of Bill Smith Plumbing replaced a toilet for us. Great guy, exceptional service!

My family has used Bill Smith plumbing for years! Their prices are competitive and their employees seem to have all been with the company for upwards of 20 years which says a lot. Each of the employees that has come to my home at various times have been very friendly and professional. I have also been able to get same day service for such crises as no a/​c in 100 degree heat. Priceless. Recommend without reservations of any kind!

We were recently in need of a plumber and called Bill Smith Plumbing & Heating based on a recommendation of a neighbor. Wow, are we glad we found them! We were installing a toilet ourselves and needed to move the water connection two inches to the left to accommodate the new toilet. After attempting to solder it ourselves, normally a pain in the neck, we threw in the towel and called a couple of plumbers. Against our better judgement because of past experiences, we called Done Plumbing because we’d used them several years earlier and knew that such a large company could probably fit us in quickly. Their quote was outrageous (see Done Plumbing review for more info) pretty much as we expected. A neighbor recommended Bill Smith Plumbing & Heating and they were not only able to come out the same day, their price was very reasonable – one third what the other company was going to charge us. The technician was great and was in and out in a flash. It’s comforting to have on-​hand the number of a good (and reasonable) plumber. You won’t be dissapointed with this one!