Extended Stay America – Denver – Tech Center South – Inverness

We had a great experience. The room was freshly painted with all new appliances. Front desk was helpful and grab an go muffins and coffee we just right. Camion gave me a wifi access password and there’s even an on-​site laundry. With a great centralized DTC location I couldn’t have asked for more. 6÷18÷2016

If you like a piss poor attitude when you check-​in? Stay here! If you enjoy filthy laundry rooms? Stay here! This place sucks. There is several other hotels in the neighborhood that ARE better than this dump. Trash isn’t emptied, gangsters run the desk, abandoned cars, no parking. This Extended Stay is a big steamy bag of nopes.

WORST I HAVE EVER STAYED AT! This hotel is poorly managed, the staff is not attentive at all. I got a 2 «queen» bed room and they literally had ONE flat pillow on each bed. When I asked the front for more they said sure I look… Ask again… 5 hours later I go in for a new key and she is like oh crap. They don’t even try. They basically threaten you about smoking in the room. The walls are so thin I woke up twice in the am from ppl taking showers. It was as if they were right next to me, STAY AWAY spend you 70 bucks somewhere else it’s not worth it!!! Btw this is the first time i ever felt the need to write a review smh

We called before making this reservation to inquire about the wifi on the property. We were told that there was high speed wifi AND that we had the opportunity to upgrade to super fast for extra bandwidth. Because we are on business, we specifically chose this location for that amenity.
Well our first night we had to spend an hour and forty five minutes on the phone with InnFlux just trying to get the wifi to work, only to discover that the ‘high speed complimentary wifi’ was non existent. We were specifically told by InnFlux that this property only gets a small amount of bandwidth because that’s what ESA Corporate chooses to pay for. So, we were then forced to pay $ 20 for the wifi upgrade that was supposed to give us excellent speed and plenty of bandwidth. So we had to call back and spend another hour on the phone getting them to log out our devices so that we could then purchase the upgraded service ONLY to find out that the $ 20 fee was not PER ROOM as we were originally told, it was $ 20 PER DEVICE! What kind of nonsense is that? What business traveler only travels with 1 wifi capable device. We needed access on 3, So we’re expected to pay an extra $ 12 a day or $ 45 a week just to have 3 devices for wifi? That’s unheard of and unethical.
None the less, we bit the bullet and paid for the ‘upgraded wifi’ for 2 of our devices for the month. Imagine our shock and awe when even that didn’t fix the internet connectivity issues! So we again call back and explain the problem, they say that they’ll have to get an engineer to contact us back. They assured us it would be within the hour. We told them to call regardless of the hour. Well by 5pm the next day we’d STILL not heard back so we called again. They said ‘Oh it’s in ‘callback status, someone will call you’ and again we wait. Finally at 10pm we call back and are finally connected to a supervisor who informs us that ‘despite paying for the upgraded wifi, there is STILL very limited bandwidth coming to this property and that this was the best it would get’.
SO, here we are having specifically booked at this property for the location and the ‘Upgraded Wifi’ availability and we’ve lost almost THREE WHOLE DAYS worth of work due to the dysfunction of the wifi system here. This has cost us directly the cost of the room for 3 nights we’ve been here plus the extra $ 40 fee for the wifi, not to mention the several thousand dollars we’ve lost out on contract work because we can’t work! Even during the so-​called ‘non peak hours’ we can’t even stream a video or do a Skype conference call. There is no way that ESA can say that they give free wifi and offer upgraded when one can’t even browse the internet.
So, on to the actual room. It was AWFUL! It was old, smoky, full of junk (but none of the promised kitchen amenities), dirty and worn down. Then just under the foot of the bed, I managed to step on not one but TWO rodent/​bug sticky traps!!! Of course they rip a nice chunk of skin off when you’re barefoot. I took them to the front desk to comment and the manager said «oh that’s gross, but I’ll mention it to housekeeping»…nothing further! However, it didn’t take long to realize WHY they were needed. There were bugs & spiders everywhere and then there was rodent feces in the bathroom cabinet!
Originally we’d booked with the intent on staying 6 weeks. I was expecting my cats from Texas a few days after my check in day and was told to just let the front desk know when they arrived. So, in preparation for their arrival I set up the room (including litter box & food bowls) however, I ended up checking out before they ever showed up. I specifically told housekeeping when I left that I’d been preparing for them, but that they were never in the room. I asked her to look in my car and go into the room to verify, which she did. Fast forward 3 hours. I arrive at the other ESA– Tech Center Central location where we’ve obtained a transfer of our reservation. Sitting there waiting for 2 hours for rooms to be available, only to be told that Daniel (the mgr) at the Inverness location had DNR’ed (do not rent) me and that they couldn’t allow me to check in. I immediately tried contacting customer service but they were not even able to reach the mgr Daniel at Inverness, so I drove over there to try and straighten the situation out but was told he was ‘off property’. After dozens of calls to customer service & the hotel, we finally had to cancel our reservation with ESA and transfer over to La Quinta Tech Ctr. (which has been wonderful).
10 days after checking out and several calls to corporate and to the regional manager, they have not even contacted me about this disaster of a situation! We’ve had to dispute the charges with our credit card company since the company refuses to response. So, STEER CLEAR of ESA-​Inverness and ESPECIALLY the manager DANIEL — he’ll pretend to be nice and then cripple you somehow. BEWARE!!!

This is the worst hotel I have ever stayed in. When we arrived the comforter on the bed was bloody. The toilet was filthy. There was a bag if syringes and Claratin left in the room. We asked to change rooms and the front desk staff refused to help. Also, the manager was yelling at guests and very rude. Finally, this hotel seems to be a crackhead motel. Avoid at all costs!

Those pictures were taken ages ago. In the non smoking room, the bathroom reeks with cigarette smoke.
The first day I stepped in to the room (non-​smoking) I saw like 15 cigarettes lying around in the kitchen cabinets. It took 2 days for them to clean that up.
Yuk, Towels that they provided had a bunch of brown hair stuck to it, folded neatly.
They don’t clean the nooks and corners ever. They are all dirty.

The front disk is pleasant and helpful. But the property is not well maintained or managed well. I had an issues with a room that was supposed to be non-​smoking, but wasn’t really. The floor of the same room was also drenched with water because of the non-​functioning air conditioner. This made the room smell like a wet hound. When I asked for a different room, I was told that none was available.
You may have a different experience; can’t say that I was impressed.