Homewood Suites by Hilton

Ok let’s me be fair they are renovating. So we will give them latitude for that.
We check in Thursday and everything is fine until my wife wants to take bath later that night. Oh no! They only have scalding HOT water, huh? Literally NO COLD Water!
Ok let’s keep a good attitude.
Friday night we get in and we are in bed, then we hear a man talking? Huh? We ask him, hey why are you in our room at 10:00 PM? He says their records show this room should be empty for renovations. Dude, it’s 10:00 at night! He leaves then the phone rings. Sorry we made a mistake. We say, hey why are you checking rooms at 10:00 pm? Sketchy!
I rate this hotel two stars.
PS
Serve breakfast earlier.

Let me start by saying i hate giving negative reviews but my situation was NEVER rectified therefore i felt the only way this wouldn’t happen to anyone else was by doing this. On July 17^th 2015 i had a reservation in a BLOCK of rooms for a wedding that was near by. I was in the wedding party. I booked on the telephone weeks in advance. I showed up early in the morning about 8 am to meet the bride in her suite, which she has stayed in the night before, and was told i could not check in until 3pm. Well this was going to be a problem as I had to be to the wedding venue by 3. That being said the front desk was very helpful and said it would be no problem and they would have my keys to the room waiting at the desk upon my arrival back to the hotel around midnight. So off to the wedding i went. I did not have a cell phone on me during the wedding because my dress did not have pockets… go figure. So around 11pm i went to check my phone as were were rounding up the last of the decorations and there was a voicemail from Homewood Suites requesting my call back. This voicemail was left approximately 30 minutes before. So i call back and low and behold THEY HAVE GIVEN AWAY MY ROOM BECAUSE THEY OVERBOOKED. After about 15 minutes of pleading with them there was nothing they could and they transferred me free of charge to a different hotel. I didn’t get to stay and hang out with the wedding party after the wedding i didn’t get to have breakfast with the wedding party the next day… They basically ruined my evening and morning. SO… needless to say i think they are pretty awful and will never stay with them again!

We came to Colorado for a mini vacation. We booked a room at this Homewood Suites. I can’t say enough great stuff about this property. The room was huge. It was was clean and comfortable. The breakfast buffet was great. The staff is very helpful and friendly.
Will definitely choose Homewood Suites again

It was a great stay at this hotel. I’ve never stayed in a hotel that provided free breakfast AND dinner before. Along with the dinner they provided free wine and beer on tap. The dinners were nothing to write home about but the breakfasts were decent most days.
There were a few minor negatives but they were so minor I comparison to all the positives I barely remember them. If anything I wish they had a bigger parking lot. Parking was a little hard to find at night.
This is definitely a place I want to stay at again when I’m in Denver again.

One of the most customer focused hotels that I or my wife have stayed in over the years.
We were placed in the awkward position of selling our home before our new home had finished being built. This meant that we needed to stay a total of forty seven nights straight. Yes, that is correct, 47 nights. I believe in that amount of time it has allowed me to experience most every facet of the hotel and the quality of the staff.
Rooms: We had a king deluxe on the first floor for our stay and the space worked well. My wife, our 80lbs. GoldenDoodle, and I were comfortable. The room had a dividing wall which allowed for two small rooms. One room contained the kitchenette (stove top, sink, fridge w freezer, and counter space), small table, pull out couch, and a flat screen TV. The second room contained the bed, vanity, closet, ceiling fan, and bathroom. The bathroom has a single sink, shower/​tub combo, and toilet. Both spaces were well maintained throughout our visit.
Cleaning Service/​Staff: Outstanding group of people. Our trash bins and towels were checked daily and each week we had a full room cleaning with new sheets, mopping, vacuum, etc. everyone was very friendly and happy to help with any issues we had. This attitude was seen from the front desk, the dinning staff, and the housekeeping crew.
Amenities: The hotel contains a small pool, fitness center with two treadmills and an elliptical (all equipment was well maintained and recently purchased). The hotel also has a laundry facility ($ 2 wash /​$ 1.75 dry) and a business center (2 computers and a printer). The hotel also has an entry lobby and a dining hall.
Food: Breakfast is served daily and dinner is served Mon — Thurs. Breakfast is pretty standard (waffle machine, three choices of coffee and juices each, a protein in the form of scrambled eggs and bacon or sausage, they also have a cold bar with fresh fruit, yogurt, and cottage cheese. All items above were made fresh and were a nice start to the day.
Dinner is run by a wonderful lady named Letty. The menu varies but each night served was a protein (fish, hotdogs, chicken, and cold cuts) with a salad bar and sometimes a soup. They also serve complimentary beer, wine, and lemonades. Overall all of the meals were good and we never left hungry.
I cannot say enough how great this location was. Highly recommend

Stayed from 8÷2−8÷4 and had a decent stay. Room was nice, liked the King Suite 1 bedroom layout, linens were clean, good breakfast options, and excellent staff. Only down falls were having an exceptionally small workout room and poor choice of flooring in the pool area (my son busted his mouth open and has a pair of black eyes from hitting his nose) on the porcelain tile.

Here for a business conference. My company booked this hotel for our team to stay for a few nights. Several things I like about this place — free breakfast in the morning (eggs, bacon, waffles, sausages, fruit salad, cereals, oatmeals). Free dinner at night serves from 5 – 7 pm (M-​th); you have the menu taped to your in room refrigerator. Kitchen in room. 24-​hours gym (treadmills are pretty new). In-​door swimming pool. Also, it has complementary free shuttle within 5 miles of hotel. Adding all the amenities together, this is a good deal.

We stayed at Homewood Suites for 6 days while our wood floors were being installed and stained. The accommodations were superb — plenty of room, quiet, and clean. The added bonus of a hot breakfast and evening meal saved us the extra out-​of-​pocket costs and inconvenience of dining out or preparing meals in the suite. Excellent customer service. We would definitely stay here again if the need arose.

So I booked a 4 day get away for the 4^th of July weekend here at this suite and I must say I really enjoyed my stay here. They offer free wine and beer and dinner Monday through Thursday as well. Great location and very quiet, well it was until my 3 boys started playing and beating each other up :-) the only reason they did not receive 5 stars was because my son slipped in some dog shit, in the lobby restroom, which they cleaned, but why did I have to go back downstairs the next afternoon and pick up the clothes, that really upset me. They also say they have a full kitchen but do not have a oven! I like to stay at suites so I can prepare my own meals.

If I could give more stars I would. We arrived at this hotel at 2am after getting off the plane and enduring a rather unpleasant one hour cab ride. The young woman at the front desk was wonderful, checked us in quickly, and made sure we were taken care of. She was also not overly sweet, which is nice and genuine. The room itself was amazing, it really was like being at home. Very clean, comfortable, and pretty large. It had a fully equipped kitchen, a beautiful sitting room, a huge, comfortable bed, and a spacious bathroom. All of the finishes were top notch, including granite countertops and luxury bedding. The room was peaceful and quiet. The complimentary breakfast was good and had something for everyone, as well as a cozy area to eat and lounge. Check out was the easiest process I have ever experienced and a lincoln town car that was contacted through the hotel came right on time, cost 20% less than the cab to the hotel, and was a much smoother, safer ride. I can’t say enough good stuff about this place. If there is a Homewood Suites the next place I go I will be staying there, and will hopefully have the same fantastic experience.

This is a rather nice Homewood — their dinners are high quality, the rooms are clean and comfortable.
I stayed in two different rooms over a couple of weeks and both had the same problem: I couldn’t get the shower door to close completely. That was the worst problem — it was a really good stay.

I do not know where to even begin… We were supposed to check out on ⁷⁄₂₅ but instead on ⁷⁄₂₄ we got our bill under the door. we went down to speak to the front desk & was told they had us listed in the system as checking out that day. We went on to show them our email confirmation that (which was for 2 rooms @ 31 nights each from 6÷24−7÷25. They could care less & instead the front desk (a male) told us sorry we are completely booked & have no rooms available. We asked where they expect us to stay. He gave the same reply. Conceding the point, we asked if we could get a late check out so that we would have some time to pack (a month at a hotel equates to some serious packing). They stated that they had to clean 40 rooms & couldn’t extend check out, despite me being a Gold member with Hilton & having just stayed a total of 62 nights in 2 rooms.
We had to leave for work & in a rush, my wif had to prepare 2 young kids, pack everything — all with housekeeping standing at our door waiting for us to leave. In the haste to leave, I left behind my purse & a bag of brand new clothes. My purse that had my watch, passport, makeup, organizer & a set of apple head phones along with a banana republic bag that contained new clothes next to the TV stand. When I realized right away that I left my purse I called the hotel & they told me that nothing was found in their lost & found & that they checked with housekeeping as well.
If the only person in after us was the housekeeping lady then who else could have stolen the purse & clothes? Plain & simple their house keeping STEALS!!! I left my Louie Vuitton purse (Approximately $ 2000) on the table with my Tag Carrera (Approx $ 3000) diamond watch, Apple headphones ($ 108) & most importantly, my travel documents including Passports & Birth Certificates inside my purse. I then spoke to their «GM» Greg & he claims that his housekeepers do not steal & he doesn’t know what happened to my items. If the purse was in the room last & after housekeeping went in to clean it right after me then who else could have stolen it? Our family’s plan was to leave on a cruise after checking out from the hotel on the 25^th. 2 days in Florida & then on to our cruise. However, without my passports & birth certificates, we cannot get on a cruise.
I have contacted corporate & made a police report. I have also hired an attorney who has started the process to contact the CEO of Hilton as well as the owner of this particular location. Had they not kicked us out & gave us a little more time to gather all of our stuff I wouldn’t have forgotten my purse & my husband’s new khaki banana republic pants & light blue shirt.
Also the GM Greg lied to the police in his statement!!! He stated how I came downstairs & turned in my keys to check out & how they didn’t ask us to leave early. WOW what a lie! They have cameras in their hotel lobby & at every exit why not check your cameras & show me where I came on my own to check out! So how is it that we have in our possession a thank you for your stay letter & a bill attached to it with a check out date of July 24^th? Additionally, when asked by we as to whether or not he questioned the staff or reviewed the videos — the GM says he doesn’t need to now, maybe he will later if he feels like it.
It’s a real shame how they treated us, the hotel management allows housekeeping to do what they please because he is corrupt like them. I highly doubt a housekeeper would turn in over $ 5k worth of items. I truly believe in KARMA & the housekeeper & management will get what is coming to them. The sad part is that each day I tipped her $ 5 bucks for cleaning the room & on the last day of being kicked out of a hotel a day early this happened to us :(
I wrote reviews that have been approved & published by Trip Advisor for over more than a week & was suddenly taken down without any explanation from trip advisor! The GMs Todd & Greg are trying to cover their tracks because they know they are guilty! These are the few hotel owners & GMs who bribe tripadvisor with $$ to have bad reviews removed. These people need to be Ashamed of themselves!
Stay Away & save yourselves from this hotel!

Light dinner is a quality meal, not just quick deep fried snarky stuff. Just make sure you get downstairs by 7 PM.
Breakfast. (everyday) is also tasty with oatmeal with toppings along with fruit and couple of different waffle mixes. Usual eggs and meat are also there.
Great customer service, and not just at the front desk. I get greeted by name every time I come here. Nice little touches here and there. If you are a HHonors member, there are extra benefits such as a couple of bottles of water (and boy do you need it in Denver) and snacks

Homewood Suites, what can I say? Always Nice, not super fancy, but comfy rooms, clean hotel, friendly staff.

18 000 hilton honors points for a 1 bedroom suite. Not bad! Nice lobby area, great room, king sized bed and a decent breakfast. Complimentary internet, Neutrogena bath products, and almost a full kitchen.
Kitchen contains full sized fridge, dishwasher, sink, microwave and stovetop. No oven.

This hotel was amazing! We just spent 7 nights there. Hospitality was awesome, they take such great care of their guests. My husband and I stayed with our 3, 4 and 7 year old children. We had 2 queen beds in one bedroom, and a pull out couch in the living room. The full kitchen helped us save a lot of $$ because we had lunch either at the hotel, or were able to pack healthier snacks and lunch for our day trips in the area. My husband had a conference a the Inverness hotel/​conference center and it is located right across the street. The hotel was very clean, breakfast was free and was delicious. It offered something different every day for their hot breakfast, but always included fresh fruit, cereals, make your own belgian waffles, toast, bagels, cottage cheese, hard boiled eggs, mandarin oranges. They even had strawberries and whipped cream for the waffles every morning! Delicious! Monday-​Thursday nights there is a free dinner offered from 5p-​7p which we took advantage. It also includes drinks (BLUE MOON BEER, Coors light, and a variety of red and white wines). You seriously can’t beat that. Housekeeping was great, and we took advantage of the pool about 4 – 5 times and had a great time (had the pool to ourselves)! There is a little shop inside the hotel which has things you may have forgotten, including various snacks. We used the hotel laundry which worked out great. They also have a business center with 2 computers for use for free. We had an issue with not having the Disney channel on our t.v. when we checked into our room, but it was fixed within 24 hours. The only other downside was that the lady at the front desk didn’t help much with finding things to do in the area. She said she’d «google it» for me. Not exactly what I was looking for.

Nice extended stay style hotel in the Tech Center area south of Denver. The rooms are nice but nothing special, very typical ‘hotel’ feel with a small kitchen and eating area. Easy access to I-​25 and public transportation including Light Rail. Close to tons of shopping and restaurants in the Park Meadows area.
Pros:
Nice public area with TV and fireplace
My one bedroom suite had two decent sized TVs with HD channels
Great breakfast with many options
Cons:
Workout room is awful — tiny, no windows, and only three cardio machines
Heating unit is really loud
Bathroom layout is awkward and I ran out of hot water
Overall not my favorite but I would stay here again. Would be a great option for families with kids.

When a business handles the ‘details’, it makes a difference and this review — as I tap tap on my keyboard in the large and comfortable dining area with ESPN in HD and Gregory the chef cleaning up dinner in the background. This Homewood truly has it’s customer service humming on all cylinders! Greeted yesterday at check-​in with ‘Welcome back Mr. F’, glad you’re staying with us again. How did they know I stayed here in November???
Last night’s free dinner was stuffed green peppers with a green salad and very decent wine (they serve beer also) and tonight was salad night with teri beef, shrimp and clam chowder and of course the wine.
High marks and a healthy free breakfast… Bravo Homewood!

SUPER NEW.
The cabs can’t even find you even though there’s cabs from the same company sitting over at The Inverness Hotel up the street.
Nice setup. Rooms with a kitchen. Great amenities.
I’m only wary about the number of people that had accessed the room. In one day, I saw 4 different employees come into the room for different reasons when I’m accustomed to only 1 houseperson entering to clean.
I also think if a houseperson takes your dirty towels, they should replace them with clean ones rather than none.
Complimentary breakfast highlight: The Waffle Iron.
Waffle mix = not so much.
Complimentary beer on tap and wine with a salad bar and dinner on weekday evenings.
Highlight: Free drinks
Manager Carla walking around shmoozing = not so much.
It’s a nice property.
The employees try really hard but fail.
Nick really enjoyed his stay. I had a different experience.