Ideal Image Centennial

THIS IS SCAM! Don’t even try to get this far. I got to this place for my appointment at 5pm and the front desk girl told me «We called you and cancelled your appointment» … Really?
Then she gave me a $ 3,472 quote? And a «reschedule card» follow for a «we don’t have consultants available and I don’t know the manager’s name? SCAM!!!
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Rudest most condescending «customer service» agent answered the phone — much better pricing and service at Parker Day Spa!!! You should feel valued if you are paying that kind of money!

HEp, They the have a staffing problem and I see why, coolsculpting doesnt work 114 – 116 lbs soaking wet. I went and not only did it hurt… It didnt work. They new it and so I got a comp. If you could call that one… By that time I was out 1700 $ and hours of my time .I believe 6 trips there from the mountains where I live hr or so. They had an open spot on superbowl Sunday just for me. I work to hard to go through that crap. Not to mention that HURTS, those suction cups. I want my money back, or I will go knocking at their door with a halter top on.

Horrible experience and I will not be recommending this place to anyone.
They wouldn’t honor my appointment time and instead had me fill out a very long questionnaire. Told me to come back later for service after taking my money and when I said I couldn’t come back later (because I planned my day around this appointment and couldn’t just come back 4 hours later!), they wouldn’t give me a refund. Awful, rude, and unprofessional. When I scheduled, I was told I would be able to have my service done at my actual appointment time. The consultant was visibly irritated when I requested a refund. I felt uncomfortable the whole time I was there and should’ve just left. The staff made me feel nervous, frustrated, uneasy, and unwelcome. I not only wasted my time, but am also out the money they said they couldn’t refund. Terrible way to do business and treat customers.

Love the nurses and the front desk staff! Always professional! They keep track of your visits and hair removal! I am hair free and it’s all due to Ideal Image and their awesome staff!
No more SHAVING … Bliss

I scheduled a consultation and was promised a same day treatment, but the appointments are so tightly booked that it’s impossible to get treated the same day. They are way over priced for their laser hair packages and they lie and say it’s 70% off when it’s not really. Prices change depend on who you talk to. The call center is pushy. Their new sales person is very cold and has a terrible attitude. I wouldn’t waste your time or invest your money.

In regard to their laser tattoo removal service: I wish I could take my business elsewhere but for now I’m stuck with Ideal Image.
Unfortunately, they’re the only place in the state of Colorado (that I can find) that has a PicoSure laser. The PicoSure is the most effective for laser tattoo removal and as a result, this is the place that gets my money. But I would happily take my business elsewhere if any other place offered PicoSure laser tattoo removal.
Everyone seems friendly enough, the nurses are competent and helpful, and the laser is effective so what’s the problem? For starters: the consultation appointments are tedious, the pricing is confusing, and depending on what staff member you deal with you may end up paying drastically different amounts per laser session.
My first consultation occurred in August at their Westminster location as that is much closer to where I live. That went fine and I scheduled my first laser session at the Englewood location where the PicoSure laser is located. My first laser session went well and I was pleased with the results. I had 2 medium /​large multicolor tattoos lasered and paid $ 670 for one session — no small amount of money but considering how effective it was after just one session, I was happy.
About two months later, I decided to add an additional area for tattoo removal. I had to call 3 times before I finally got someone to schedule a consultation for me. At that point I was told that I’d need to schedule a new in-​office consultation at their Englewood location to add a treatment area. That was ok, I understood the policy of needing a consultation but I tried to explain that I’d be driving over an hour to get to Englewood for the consultation and would like to schedule an appointment to get the laser services immediately following my consultation to save me time /​driving. I was told that they could not reserve a laser appointment for me until I arrived for the consultation. I sort of understand why they would have that policy, for new customers. But I’d already had one treatment on another tattoo, I knew what to expect, and was committed to adding another location. I asked if they could tentatively block off a laser appointment for me, immediately following my consultation? Nope.
So last week I drove to the Englewood location for my 2^nd consultation appointment. At the front desk, I was told that they didn’t have an appointment scheduled for me. Confused, I explained that I did indeed have an appointment and gave the name of the person I’d scheduled the appointment with. After some confusion, the staff figured out there was some kind of a mix-​up and I could meet with the sales consultant. I met with her and explained that I wanted to add on 2 much smaller tattoos (together, they would both fit into 1 of the larger tattoos I’d already had lasered a few months ago — and the 2 small areas use only 3 colors in total, compared with dozens of colors in the larger tattoos). I was told that a laser session for these 2 small tattoos would be $ 742 per session. How could this be? I was SO confused since, less than 2 months ago, I paid $ 670 per session for areas more than three times the size and with much more color and detail. There was considerable discussion with other staff members in the office and even a phone call to a sales consultant at another location. At the end of the appointment, the consultant I met with (who is a new employee — and told me that it was — I think her 2^nd or 3^rd day on the job) didn’t have a good answer as to why I was paying more for these smaller areas except to say that they use a formula to calculate the costs of the laser removal sessions and that maybe my first consultant gave me some kind of a deal. She said she would check with her regional supervisor to try to get me a discount on these two small areas, and that she would email me the following day.
A week later, I have not received an email or a phone call from anyone at Ideal Image. I’m completely perplexed and though I want to chalk this up to a new employee /​lack of training situation, I can’t help but think that it’s indicative of a bigger problem within the company.
If any other business begins offering PicoSure laser tattoo removal somewhere in the Denver area, I’ll be beating a path to their doorstep immediately. But in the meantime, I’m stuck with the confusing /​varying pricing at this location and will reluctantly continue getting services there.

I’m so happy with the results I am getting with my laser hair removal.
About 6 years ago I paid for a Groupon at a small salon and had temporary results with that hair removal. This is completely different. The results are permanent and I love that they guarantee it! It’s worth a little extra to get it done at the right place that will make sure you are getting the results you were hoping for.
I love the people there and, more importantly, I love that I haven’t had to shave all summer!

I’m about halfway done with my laser hair removal and the results have been excellent! Having gone elsewhere years ago, my experience at Ideal Image has been great. The staff is friendly, caring, and professional. Their equipment is cutting edge – I haven’t had any adverse reactions like scarring that I experienced when I had gone to a med spa for laser hair removal before.
It’s an investment, so if you’re looking to get it done, do your homework and go to the right place. I’m glad I decided to try Ideal Image – so worth it!

Amazing results! I went in to have a small tattoo removed and they were great. It costed a little more than I thought it would but it was worth it. I am still healing but so far I am thoroughly pleased with it. I only wish they would give you some aftercare products for the price you pay. The staff here are very professional.

I love, love, love Ideal Image at Park Meadows. I am so happy I didn’t go anywhere else from my laser hair removal! The staff is so friendly and knowledgeable and they always have the times I need for my appointments. The services may cost more than what you see from a Groupon or some other place that advertises laser hair removal, but I’m willing to pay more knowing that they use an FDA approved laser for all my treatments and have registered nurses doing my treatments! That gives me peace of mind in the fact that they are trained and know what they are doing. I will continue to go to Ideal Image for the rest of my laser hair removal that I want to still get done in the future.