Laureate Ltd

I’ve had problems with the staff here since day one. I’ve called them several times with issues and concerns and they just tell you they will do what you expect out of them and then they don’t do anything. I called to update my address twice and they never updated it instead they just sent mail to an old address. They just don’t care. We lost all the deposit for a rental that had normal wear and tear. The staff is incompetent and they will just lie to you telling you they’ll get back to you and they are indifferent and rude. They are unethical and unprofessional.

They managed my lease of a property near DU. Nice and fair people. We had a snag with the move-​in date and they were accommodating. We had an issue with the stove which was fixed immediately.

I used Laureate years ago and when Rick was running it was great. Not when Jordan took over. They let my old tenants accumulate over 2 years worth of trash in the back yard and when I saw it and insisted it be taken care of immediately, it was still there 3 months later. The inside was completely trashed as well. It cost me $ 15,000 in fix up costs and trash clean up and I did all the work myself. They offered to pay for 1 large container for the trash — it took 3.
They obviously never checked on the tenants and I lived in another state so I depended on them to do so. This all happened 3 years ago, but I just saw their name on Unilocal so thought I would share the story.
After all that they had the nerve to say I couldn’t get out of my contract as it automatically renewed for another year if I didn’t notify them in writing 30 days prior to the end and that I owed THEM money to get out of it. I threatened to sue them and they said that they wouldn’t pay for the 1 container but they would «let» me out of the lease. GROSS MISCONDUCT!
Never use Laureate.

Shady operation through and through. I’ve rented many properties in the past and also rented out my own properties as a landlord, and I can say without reservation that Laureate is the most unprofessional organization I’ve ever dealt with.
I couldn’t agree more with the other reviews. If you want the assurance of knowing you are living in a place where you will be treated with professionalism, and respect, as well as within Colorado Tenant law — STAY FAR AWAY FROM LAUREATE PROPERTIES.