NoProblem Plumbing and Drain

I was forced to use this company by my useless home warranty company and what a rip off! We were told we would have to replace our entire sewer system because the pipe was broken and it would cost $ 6800 but the warranty wouldn’t cover it, (of course not). Here’s where I have a problem, after having 2 other plumbers look at our sewer line we discovered that not only was our back up a common issue, it’s also completely normal since we have trees in our yard. The pipe is not broken at all and in fact looked very good for the age of the home (we had them take video of it). The solution is to snake the line once every 12 – 18 months for about $ 250 not pay almost $ 7000 for a farce.
I felt like Robert (the technician who came out) knew I was extremely worried about our plumbing issue and tried to take advantage of my emotional state at the time! We had just moved in to this home and I was not only exhausted but scared we bought a lemon. He never even gave me any other options to consider, only doomsday and dread and really made my life hell for a good 24 hours with worry. Purchasing a home is a stressful enough situation, then to someone come in and make you feel like he did should not go unsaid. Robert said these reviews don’t matter at all… I sure hope they do because it feels like he sure tried to screw us hard!!!

Like previous entry, I would rate this a zero if I could as well. After putting in service request on home warranty, I get a call at 5:30 PM the next day (well after when they are supposed to call). I got my appointment setup for 12 – 2 the next day (Saturday). At 2:15 I finally called them to find out a status. They stated he was running behind and would call me right away to give me a status. At 3:15 I finally called again with no answers. I get a call around 3:30 that the plumber, Rob again (funny how that works) got called out to an emergency and would need to reschedule. I rescheduled for 4 – 6 on the following Monday. Monday comes and I get no call or no show. I call them to find out status and no answer. I then called my warranty company and cancelled this contractor to get a new one.

So I needed to call them in a hot minute because my other electrician backed out on me at the last minute. Tim came out no questions asked at 8:30 at night and quickly checked through and resolved our electrical issues. Best part was he explained things and did not sell us stuff we did not need.
In the end, he only charged us the diagnostic fee as no real work was warranted. Will definitely be calling again in the future.
Thanks!