Regency Management

As a property owner, I just wanted people on Unilocal to know that this is a horrible property management company that violates the lease agreement whenever they want by charging me for maintenance that I never authorized. According to our lease agreement, I will need to be notified of any maintenance over $ 100. Putting Freon into a broken AC unit five times at $ 250 a pop. Who in their right mind would authorize this? That’s why I bought a new one when I was finally notified. Also, they never let me know when the tenant moved out and there was no inspection nor deposit given to me for the damages sustained from him and his dog. I should have taken this company to court. If I lived closer I definitely would have.
This is from a letter that I sent to the company.
Hopefully others can hear about this horrible experience and be warned.

I just wanted to send out a warning. We had rented our house from regency management while we were there until the end of May. The house was in not clean condition when we got it. Every issue that came up was a pain to get fixed (pool pump, gate for the fence, carpet was falling apart, just to name a few). It either took forever to have someone come out or it never got fixed right. Now we finally left and after 6 weeks still have not received our deposit back!!! And the best part is that we cleaned the house top to bottom, cleaner than it was when we got it, and they have the nerve to tell me at move out that they want to charge us for 4 hrs of cleaning!!! So be warned! Do not rent over regency management! Their customer service is a joke!!!