Crystal Mountain Hotels

«If this was in the middle of Missouri and cost $ 60, I’d be like, ‘it’s okay,’ but it’s at a ski resort so you’re paying 4x what you should for it.» — the hubby
The room is very basic and unimpressive, rough around the edges, and could use an update.
The water pressure in the shower was great but fairly poor in the sink.
The towels and sheets didn’t smell very good… not dirty by any means, but not fresh either.
Usually for a room this price (approximately $ 230), you get decent quality shampoo, conditioner, and soap or shower gel… unfortunately, all they had was low quality «conditioning shampoo» and bar soap.
They have free Wi-​Fi.
No bottled water provided in rooms (I would’ve gladly paid for it but want it readily available).
The front desk person I interacted with was polite, helpful, and was not annoyingly-​fake-​nice.
Overall, it’s ok. It’s a place to sleep that’s close to the ski hill. Just don’t expect much!
tl;dr — overpriced for what you are getting

Surrounded by towering snow laden evergreens this place is rustic, cozy, simple and comfortable. A great place to crash when not on the slopes. If a large modern spa like hotel is what you are seeking, look elsewhere. Rooms are on the smaller side, but I love the simplicity, charm, and proximity to the slopes overall.
Snorting Elk pub and The Alpine Inn Restaurant are on premises, which is a plus:).

Came down the mountain after hiking the Pacific Crest Trail from Snoqualmie. Excited to have a room and a few hot meals. The Village Inn room was small, loud, no water pressure, hot, (no air on a 80 degree day) glaring light in window all night, noisy people above us having a party and then waking us at 5AM. Paper thin walls. All for the cost of $ 153.
Had to wait for «complementary» breakfast until 7:30AM. Got to restaurant to find cold cereal and white bread and muffins though the coffee was excellent dark roast. Asked the staff at the restaurant for anything hot and they offered a scrambled egg, bacon and potatoe breakfast for $ 13 each! We opted for this choice and it was a good portion but at any Best Western this choice would be included. Lots of staff running around trying to clear your table before we finished eating.
Basically, the choices are minamal so be prepared for resort type pricing for sub par quality.

We just got back from what was supposed to be a «relaxing» weekend, but it was really filled with overpriced food, drunk wedding guests, and outdated rooms. There is one restaurant available, unless you want to pay $ 25 a person to ride the gondola to the Summit House-​which was another horrible experience. Our room was filthy and there was absolutely no insulation, so drunken wedding guests that were yelling and fighting in the hallways kept us up all night. No amenities like pools or hot tubs that you would expect at a ski resort. I will not be returning to this place!

This is NOT a romantic get away spot, however is an alright ‘crash’ pad. The 80’s décor (ok, maybe 90’s), itsy bitsy room, and lack of ammenities was underwhelming, especially for the price. The only savor here was that it was clean and the staff were super nice.

If you are looking for a rustic, clean (ish), budget lodgy hotel to crash while you are skiing, this place is a heck of a deal. If, as some reviewers have noted, you are looking for spacious digs that will leave you WiFi connected in a spa like sactuary, you should mosey along, because you will be painfully disappointed.
Rooms are TINY — think 70% as large as your college dorms, with showers only, no TV and sketchy WiFi. There is a cool shared living room in the Alpine Lodge for board games and reading. The rooms are right off a cental and occassionally noisy hall so it has some drawbacks for those in need of a nap during the day or who are early to bed.
The place is perfect to crash for a few nights and not have to haul it from Seattle to the mountain daily. Rooms prices are high, but considering its the only gig in town, its not nearly as bad as you would get in Breckenridge or Aspen.
You get fresh towels, a clean space and not much else. The perks of location include the fact that its the closest lodging you can get to the mountain, there’s onsite restaurant, free parking and your own equipment locker. There is a mountain store thing with some sodas and such, but it’s only open when there’s skiing and I didn’t see a single vending machine around, so be sure you bring your own snacks and beverages from town (about 25 miles away).
As for the room, we got a full size bed with a mini bathroom (shower/​toilet) in a room ajoining a bunk bedroom for the kids. Each room had a mini sofa and we counted ourselves fortunate to have great weather and no need to stay in the room during the day as you wouldn’t want hang out in the room for more than an hour cuz its so dang tiny.
There is both a restaurant and pub attached the Alpine Inn and both are very reasonable considering you are a captive audience (reviewed seperately). Overall a great place for a small family to stay. Bring your ear plugs in case and snacks for pleasant escape in a rustic environment.

I swear these guys just know that people don’t have any other options in that area. The rooms are overpriced, tiny, and kind of gross. The restaurant isn’t very good at all. If I didn’t have to stay there for a wedding in August, I wouldn’t go there.

I am a ski bum at heart and our stay at the Alpine Inn last weekend was just what we needed. I booked a double bed room for two nights. Not huge but had plenty of room for our snowboards (in a locker), a clean bathroom and comfy bed. There was a band both nights at the Snorting Elk and it was so much fun to dance the night away and then saunter back to our room. Not luxury but perfect for us! We will be back :)

I have stayed at both the Alpine Inn and the Village Inn. When I stay overnight at a ski resort I really only need a hot shower and a warm place to sleep. and either of these places will fill the bill in the regard but don’t expect anything fancy. While the place is overpriced, my stays have all been gifts (Groupon, Travelzoo, etc) so I can’t complain about the cost. My «deal» have also included the breakfast buffet, which is simple but filling. I will say the staff has always been very friendly. The Snorting Elk is a great place to have some beers and pretty decent food too. My biggest complain is they don’t seem to EVER plow or shovel snow other than the main roads into Crystal and around the parking lot. Having to try to drive and/​or walk through a season’s worth of frozen snow with new snow on top of that is tough. If we didn’t have all wheel drive we would have never gotten out of the parking lot, even though the main roads were bare pavement! When snow conditions are good, skiing at Crystal can’t be beat but if you stay on the mountain be prepared to pay a lot of money for what will be a Motel 6 room at best.

My girlfriend and I recently stayed a couple of nights at Crystal Mountain for the third consecutive year. We stayed in the Village Inn both this year and last year. We have also stayed in Quicksilver Inn, but we definitely prefer the Village Inn. We love having the balcony and view of the adjacent ski area/​mountains and all the activity. Granted, the quality of rooms is not the Ritz-​Carlton as some other reviews have stated, but that is not what we go there for. We go for the mountain experience and slope side lodging that frankly can’t be found anywhere else in the state. The rooms are clean, have a flat screen TV/​DVD player, a fridge, coffee maker, etc. I’m not sure what more you need. I don’t know about everyone else, but when we go, we are spending a lot of our time skiing, snowshoeing, hanging out at The Snorting Elk, the lodge, and not just sitting in our room. We’ve been treated great every time we’ve been there. This year, I requested an upper floor room if possible. They gave us a room not only on the top floor but also on one of the corners so we had a neighbor on just one side and nobody above us. We really appreciated that. Also, we usually get up to the mountain early on our first day, like 10 or 11am to enjoy the snow and they’ve been happy to let us check in early which is great because we can park right at the hotel as soon as we get there and not have to deal with parking with the rest of the skiers. The only minor negative I would mention is that there isn’t an ice machine in the Village Inn that I’m aware of. I believe there is one in the Quicksilver though which is just a short walk away. All in all we love going and already looking forward to our next trip.

We have been staying at the Alpine Inn at Crystal as a family for the last 3 years and we love it! I knew to expect basic lodge environment with small rooms, no tv, phones or fridge & that’s part of it’s charm. The sheets are comfortable and we sleep well. The Living Social deals come with buffet breakfast and it is a great deal. The restaurant serves great food and the Snorting Elk is one of the best après ski bars in WA. I love that the kids can play outside in the snow while we grab a beer in the Snorting Elk, we can lock any ski eqt up and park right out front. We go with another family now for mid-​winter break and look forward to having Alpine Inn as our base. I keep coming back and we like the family ski memories!

This is my first Unilocal review! That is how strongly I felt about this place…
Simply put, DO NOT STAY HERE (unless you enjoy spending Ritz Carlton money for Motel 8 quality and cleanliness)
This place is a dump given what it costs. My «deluxe» room at the Quicksilver «lodge» was, at best, of roadside motel quality and quite possibly dirtier. There was a gigantic stain on the carpet in front of the sink (which is located at the foot of the bed). My boyfriend and I booked 4 nights (non-​refundable-​probably because otherwise, everyone would check out the second they saw their room). On our first day, we discovered the mountain was basically a sheet of ice making it impossible (and quite dangerous) to ski. This ice did not stop Crystal Mountain from selling $ 60 lift tickets to people who falsely assumed the mountain was in better condition that the parking lots. I lost count of the number of times ski patrol skied by me with an injured skier in a sled. Since there is nothing else to do in the area when you can’t ski, we gladly forfeited our $ 1300 just so we wouldn’t have to spend another night in a seedy motel.
What a joke.

Just got off the phone with Tobin at the Villiage Inn. I asked how it’s supposed to work if I bring my pets to a $ 170/​night pet friendly room. Basically he said I can’t check in until 2:00 and then I have to check out before 11:00. I asked what I am supposed to do with my dogs until 2:00/after 11:00. The moron suggested that I LEAVE THEM IN THE CAR!!! I WILL NOT EVER STAY AT THIS PLACE!!!

I stayed at the Quicksilver Lodge from ¹⁄₁₃ — 1/​15, get ready for this.
The «hotel» is extremely small, I had a deluxe room that had a sink right at the foot of my bed. Units do not appear to be well kept at all and I did not feel my health was safe staying in the unit. I actually set a trap one night and tossed the dirty hand-​towel on the counter that had a specific stain on it, once I came back to my made up room the exact same hand-​towel was placed back on the holder.
I got sick my second night and it was actually really bad. I have no idea what it was from but I think it may be related to the shrimp I ate at one of the restaurants on the mountain (not the Summit) or just from the overall lack of cleanliness this hotel provides it’s guests. It’s now ¹⁄₁₆ and I’m actually very sick, I visited the doctor today and they believe I have a strand of E. Coli or Salmonella, still waiting on the results from the lab which I’ll have tomorrow. I can tell you I’m in very much pain right now and never want to go through this again.
The mountain is great and I love coming there for day trips, however, I won’t be staying the night at one of the Crystal Mountain Hotels again. Read the reviews here, get a place 20 minutes out not affiliated with them, it’s worth the drive.
This isn’t just a «bad review», it’s a WARNING to anyone staying at the Quicksilver Lodge or eating their food. Look up the Alpine Inn in the Pierce County Health Departments website, they have several RED violations.

UPDATE…
Once again I am disappointed in the stay we had at the Alpine in at Crystal Mountain Hotels. I feel like its my fault for buying another voucher (but before my last stay). The price was definitely too good to be true.
We thought we should stay at the Alpine Inn since the Restaurant and Snorting Elk (deli/​pizza) were in the same building. I can’t comment on how the Quicksilver lodge is, but for the ²⁄₃ hotels I’ve stayed at… Village Inn AND Alpine were out-​dated and really run down! The carpet reeks, the showers/​toilets are not cleaned very well and the bedding is «frumpy» (if that could be a word, that’s what it is).
The staff during this visit were very unpleasant. They just seem like a bunch of college kids that don’t care much for their job, their attitudes stink! From check in they did a sloppy job at explaining where things were/​what time breakfast was, etc. They slapped out keys on the counter and we were off to fend for ourselves to find where the hotel was.
The Alpine Inn (in the room we had) did not have a TV or mini fridge. All it had was a full sized bed, a dusty old closet and a stained old couch. Not worth even the money we paid for our voucher.
Sorry Crystal Mountain Hotels, this is the last stay I’ll ever have with you. You’re website shows a clean/​decent hotel and it is VERY deceiving. The one star I gave you is for the location of your hotels since it is a short walk to the main part of the Resort.

We got a deal through Living Social and when I called to book a room, I asked the man at reception which lodge/​inn he recommended the most and he said Alpine Inn. He said that it felt like a lodge more so than the other places. That he was correct in but he failed to mention that the rooms were MUCH smaller. When we walked in (my boyfriend and I), we barely had any space to move around. The room was just able to fit a full size (?) bed, armoire, and love seat sofa. There was no TV and no mini fridge. The mattress looked old and lumpy.
We drove in from Seattle and after spending some time on the slopes, we checked in. When my boyfriend saw the room, he suggested we forfeit the $ we paid and that we go home since we will enjoy staying at home more than staying at the Alpine Inn. I called reception and asked her if there were any other rooms available with a TV. They were kind enough to switch us to another hotel and she said that Quicksilver had the largest rooms and they had TVs. Quicksilver was definitely bigger, had a TV with a DVD player and a mini fridge. We decided to stay :) The room was pretty standard but seemed so much nicer compared to the rooms at Alpine Inn.
They also have DVD’s for rent at reception for $ 4 and the selection was pretty decent.
Also, if you are staying at Quicksilver or Alpine Inn, make sure you check in at Guest Registration at Village Inn. No one told us that. In fact, the parking lot attendant told us to go to Alpine Inn to check in. When we got to Alpine Inn, no one was there to answer any questions or direct us. Luckily, there was another guest there and he pointed us in the right direction!
The breakfast at Alpine Inn Restaurant was quite nice and am glad we made it there in time. Love the lodge feeling of it!

«Wow I want my money back» is what I was thinking after 15 minutes at the Alpine Inn. What a joke! I bought this deal on living social and thought it would be nice to stay somewhere right by the ski lift. In fact it is the only good thing I could think about this place. After checking in, we went in our room and it was not even checked out or made: bed sheets and blanket was all over the place, 2 sets of key were lying by the sink. It looked like they didn’t even know if someone had stayed earlier and just gave us that room. We called the front desk immediately. They offered room upstairs or have housekeeper clean up in 30min. We said we could wait to have it cleaned cos our friends stayed next door. Ok they came, apologized, cleaned up and we got our room after 30min. The disappointment did not stop here. I put my shoes under the sink (by the way probably is the only place where you could place your shoes), and washed my face. A minute later I found the sink was leaking and water was all over my shoes. Yes you guess right, I was not happy! Before I went any further, let me tell you sth else.
The picture on their website was deceiving! The room is way way smaller than what they looked on the site, and the love seat or closet were quite old and beat up. There were stains noticeably on the love seat and didn’t look like anyone was doing any laundry! oh and the advertised «free wifi» is bull**** because obviously the lobby (stinky and cold) is the only where you can get signal. To me, that is false advertising because my friend brought her laptop so we could do a movie night. Obviously not.
Anyway they switched us to a different room down the hall and it shares bathroom with next door! Fortunately no one checked in that night so we did not have to worry about anything.
There was a deli where you could order pizza (quite highly priced), sandwich and snacks. Next to it there was a bar which was quite crowded during weekends, but it stunk so bad we could barely breathe.
I think the person who helped me made reservation had lied to me about Alpine Inn. Knowing nothing, I asked for her opinion of which place people usually preferred and which place seemed better/​nicer. She pointed me right to Alpine Inn which in my reality check, seemed like the worst. The other two at least have TV and coffee maker. This one had nothing and ridiculously small.
I felt cheated and actually mad at myself for even thinking of buying the coupon. Sure, it was good location but next time I’d be happy to take a shuffle from the resort downhill to the lift. Shame on you, Alpine Inn and the people who operate Crystal Mountain Hotels!

This review is for Alpine Inn.
Quaint little inn with a just-​a-​bit-​better-​than-​a-​motel feeling. You’re not there for the ambiance, put it that way! PAPER THIN walls (darn you drunk people who woke me up at 3am walking down the hallway!) and lovely burnt red carpet that looks straight out of a naughty film. It’s small so don’t expect lots of availability — book in advance! You can’t beat the location to the slopes, or the location to the resort’s dining options. I wouldn’t say «don’t go there», but I would say, «don’t go there with lofty expectations.» You won’t be disappointed.
Good for kids, good for summer, GET A ROOM WITH A BATHROOM! Seriously.

I’d be wary of any deal they offer having to do with their hotels. I bought a Living Social deal for this place and have been told every time I’ve tried to reserve a room that all the Living Social rooms are occupied.
OK, here’s the thing, Crystal Mountain Hotels: if you’re going to do an internet groupon-​esque deal for your hotels, you should actually have a reasonable amount of rooms set aside for it. Or, you should actually allow people using the deal to reserve any of the rooms of that price range (e.g., you could reserve any double room). If they are already doing that, then geez, their room selection must be pretty limited for a destination like Crystal Mountain.

Alpine Inn. I agree with the other reviews that the place is cute, homey and has a great location! The staff were very helpful and friendly. One gentleman walked to another hotel to locate a hairdryer for me. Unfortunately, there was no outlet by the mirror in our room so I had to dry my hair in the public bathroom in the hallway.
Just feel like the place could use a little updating, it looks a little rough around the edges. The heater in our room had instructions to not use the dial on the wall, but use the dial on the baseboard heater. After a very sweaty night, and several employees looking at it, my husband finally solved the issue by using the dial on the wall :) Our other friends each had different working heaters in their rooms.
I think the best thing about the Alpine Inn is it’s proximity to the Alpine Inn Restaurant (yummy) and the Snorting Elk Cellar Bar! Both are in the same building.