Enumclaw Auto Exchange

I live in Renton and found a Toyota RAV4 on
. Soo I called the number and reached out to the Enumclaw Auto Exchange !! A guy named Chris answered and help us with any questions !! We went in to test drive and from the start Chris was straight forward with us his words met up with the car fax report. And the test drive had me sold so we go in and start the paper work witch was a 2 day process and come Saturday Chris was off so we felt with the Owner him self (sweet man) !! Not only did he work with us he stayed open 40 minutes late for us to finish up paper work so we did not have to wait another day to take home our car !!! Then the next day The Owner calls me and told me he was going to write me a check for 200 $ and send it with my plates I asked him what it was for and he said the 200 hundred I was to put down to hold the car while we waited for the car loan to be approved! And since that’s supposed to go tords my down payment and I wrote a check for $ 2000.00 I technically over paid by $ 200 and instead of keeping it he is returning it … Witch is completely awesome cause I would have never known !!! Definitely going to be the first place I look when we pick out our second car!!!

I saw that they showed a car my wife was interested in so I gave them a call. I told them what car it was and the salesman gave me the immediate impression that he was likely not to be trusted. I was polite but went as far as asking if it had a clean history with no accidents and less then 3 owners. I was told it was never wrecked and had two owners. Bullshit, it had been wrecked twice and had four previous owners with a least two of those coming in a very short time. That means there was likely something wrong with it and they unloaded the lemon.
WMWMF735X7TT80468 was the VIN# for the vehicle in case they read this and want to say it didn’t happen. I also have the ad saved and the autocheck report for the car. Buyers there had better be on guard and double check anything you are told.

They sold me a car with a dead battery. I believe they put the dead battery in the car before I arrive for «my appointment» as they didn’t tighten one of the battery terminal clamps at all.
The car would not run the day after I bought it. I had to have the battery replaced.

Unfortunately, we went back. Just over a year and a half ago we purchased a PT Cruiser from here. We knew we were going to have to replace 2 tires. Take it to buy new tires only to find out one of the tires was over 10 years old and the other was for a Volkswagen. We found out within a short amount of time the brakes were not even legal to be on the road, they were less tha. 25%.
But we went back… I HAVE the haggle so we always go in with set pricing in mind. The sales person has NO say on whether or not he get to make a sale or not. We were WAY apart on price. Called today, the next day, with over a $ 1300 jump on our side… still no go… yep. Here is my message from God… if a man says Trust Me run!!!

**** Buyers Beware**** Purchased a suv from this dealership. Driving home the check engine light came on, transmission sensor came on and overdrive. Contacted the dealership to let them know about the problem not even 4 hours from the purchase. The owner Wolf said that its just the sensor malfunction he LIED I took it to my mechanic and he said transmission was faulty. Contacted the dealership again and told them what’s happening. He said he has a mechanic that can do it for 2800. I told them that I shouldn’t have to pay for a transmission because I only owned the car for a few days. He laughed at me he said that he would shoulder the cost of the transmission if I paid 1500 Cash. The repair took almost two weeks and I read up on IMPLIED WARRANTY laws from the Attorney General. I was called every name on the book by the owner of dealership. I’m out $ 1500 on top of the $ 6500 I’ve already paid. Didn’t have a vehicle to take my children back and forth to school, and they held my vehicle In hostage if I didn’t pay up. BUYERS DON’T MAKE THE SAME MISTAKE I DID they are have unfair business practices. ***BUYERS BEWARE*** If you have already been screwed by these guys File a complaint at the Federal Trade Commission.
also Attorney General

I bought a truck from them a few years back. After driving off the lot on the way home check engine light came on. I turned around and drove it back. They said it was because the catalytic converter needed to be replaced and that they would fix it. Their mechanic cut out the catalytic converter and replaced it with one that was not even for a ford and had took out my check engine bulb so I wouldn’t know. When I went to get emissions done they said your CE bulb is not working took in back to EAE and their new mechanic Chris charged me $ 200 to fix it. Later, after becoming friends, Chris told me that he only disconnected the battery cable which temporally deletes the codes and that I couldn’t get my money back. I just took it to Larry’s Quality in Bonney Lake who told me that the catalytic converter in my truck, that EAE put in, is not even for a Ford and that the one they put in was not even comparable to the one they removed. Do not trust these people. My advice go some where you won’t be lied to. I will never go there again.

The CONS: HAVE YOUR MECHANIC TAKE A LOOK FIRST
The Pros: One of the salesmen is very honest
I recently found out I was pregnant, and need a safe car. I found the car I was looking for at a good price at Enumclaw Auto Exchange.
I first called and spoke to one man, and told him that I was interested in one of his cars. I asked if there was anything kind of work that he knew the car would be needing, as Enumclaw is a far drive, and with baby on the way, I didn’t want any suprise expenses. He said it was a great car, and to come out and look at it.
So I scheduled a test drive, importunately (or fortunately) on a day that the first gentleman was not there. So I spoke to a second man who also said the car was in good condition.
Unfortunately due to my condition, I was unable to make my test drive appointment, so I had my father test drive it for me.
He said upon arriving, the 2^nd man was very nice, they took it for a test drive, tested the brakes and the box filled up with water. A few of the dashboard elements were not working, and the something in the rear end needed to be fixed.
The salesmen working (I would name him, but afraid he would get in trouble for telling the truth) said if your daughter is pregnant this is NOT the car for her.
I am very thankful that the 2^nd salesman was honest, but not pleased with the first who told me to come test drive the car in the first place.