Wingate By Wyndham

This hotel is 5 stars and I’m not paid by Wyndham or associated with them in any way. We are frequent visitors to Cincinnati and in the past have stayed at several different hotels in northern Kentucky. Our favorites include Laquinta and the Hyatt, both in Florence KY. But both can be quite pricey with rooms in the $ 110 price range. The Wyndham, if booked online in advance of our visit, can cost as little as $ 85 with tax and that’s quite the bargain. The place is always clean and the rooms are spacious and well kept. On our most recent visit, the hotel management decided to give us a free upgrade to a two room suite and that was very nice. It is always a great experience when we stay at the Wyndham in Erlanger. I highly recommend the place.

My parents live about 3.5 hours away from my home in Cincinnati, and they come down to visit me maybe 4 times a year or so (I also visit them about as often). They used to stay at Ashley Quarters in Florence, and that is also a nice, comfortable hotel. But after discovering this Wingate, it has become their new go-​to spot when visiting Cincinnati. I have never actually stayed overnight in a room here myself, but my friend and I have spent hours just sitting in their room with them chatting, and it is a comfortable, spacious room with all the amenities they could desire. My mother is an insulin-​dependent diabetic, so having a mini-​fridge in the room is a necessity for her. There is always plenty of room for the four of us to comfortably visit (my parents, my friend and myself), everything looks and smells clean, no distracting noise, and my parents love the breakfast bar in the morning! They fill up at the hotel for breakfast and don’t have to spend additional money eating somewhere else. All of this, and they usually spend about $ 10 less per night than they would have to at Ashley Quarters. A great hotel if you’re staying in the Northern KY or Cincinnati area!

Whenever my boyfriend and I travel to the NKY/​Cincinnati area we always stay at this hotel. Normally the service is amazing which is why this is our go-​to spot. Upon our arrival we were given our room keys and we went to settle in. When I turned on the air conditioner it smelled like someone had peed in it. We contacted the front desk and were moved with no problem. That was great customer service. The next morning, we go downstairs for breakfast. First, there were no plates, only saucers and bowls. I overheard a staff person tell an elderly lady that they were only giving plates to those who were eating waffles because they were almost out. I can understand being low on supplies, but it could’ve been worded differently. Well, I grabbed a plate because I was having biscuits & gravy and eggs. My boyfriend went up to the front desk to speak with staff about the shortage of plates. He asked «Could you eat breakfast off of a small plate?» to which she replied «if you ate smaller portions.» My boyfriend is about 6’5″ and 350+ lbs. Needless to say he was upset by her response. As was I because the statement dripped with a bit of covert discrimination. When the breakfast staff person went to the desk there was whispering between her and the front desk person, followed by the breakfast staff coming over to the cabinet, grabbing two plates out of it, then tossing them on our table saying «ain’t this what you wanted?» Talk about RUDE! My boyfriend is planning to have a conversation with the manager.
My mother always taught me that it’s not what you say but how you say it. These folks need a lesson in courtesy, professionalism, and decency.
Normally, I would have no problem giving the hotel five stars because it is in a great location, the staff is usually very friendly, and the amenities are top notch. But today, I’m feeling a bit differently and I’m questioning if I will be a returning guest.
************UPDATE**************
My boyfriend spoke with the manager, Ms. Bobbi Long, following my initial review. She was upset about what happened to us and shared that this was not the first complaint she’s received about the breakfast staff person since she became manager. So, to make up for this, she did three things: 1) she sent the breakfast staff person home, 2) she refunded one night of our stay, and 3) she upgraded us to the two room suite for the remainder of our stay. I’m satisfied with the outcome and couldn’t be more pleased with her swift action.

Keith at the front desk is AMAZING! Goes above and beyond for his guest! The hotel rooms were very roomies and clean.

This was a nice hotel. Spacious enough for our family of 5. The rooms were clean and the staff was friendly. The hotel seemed quiet to me. Not a lot of noise and door shutting in the middle of the night like you can get in other hotels. They definitely cater more towards the business types than families, but we still had a good stay.
The breakfast was decent as far as continentals go.

We were heading to Nashville and found this hotel last minute as we were looking for a pit stop. The room was just ok. The pillows were horrible! I don’t understand a hotel with bad bed. You have one thing you are supposed to do give me a good nights rest. The paint and other run down parts of the room didn’t bother me but the bed bedding and bed did. The breakfast was free and that probably the reason why I’m increasing my rating to two stars. Don’t get excited though it’s nothing fancy.

Kind of odd to get to this hotel from the interstate (you can see it from the exit, but you have drive down a couple small side roads to actually get to it). It’s a small hotel (3 floors), but it’s clean and relatively quiet even though its close to the highway. The complimentary breakfast is pretty decent, kept well stocked.
My only complaint is that the curtains in the room do not close fully, so if you like darkness when you sleep, go elsewhere. There are sheers over the entire window, but the thicker drapes don’t close over the 3 or 4 feet of window in the center. There was outdoor up lighting on the building just under my window, and I couldn’t close those drapes to block it out.

Very nice hotel! Very good hot breakfast with a lot of choices! Indoor pool and work out stuff! Very friendly staff!

Everything about this hotel was exceptional except for one thing, and in my opinion the most important thing: the beds were awful! Hard as a rock and the pillows were too fat and uncomfortable. I was traveling with a group and I heard similar comments from other people. If you like sleeping on boards this is your place! I would have rated a one star but with three other reviews I didn’t want Unilocal not counting my rating.

Great place to overnight while traveling. Spacious, very clean room, comfortable bed, friendly staff. Lots of choices for breakfast, including for vegetarians and vegans! Nice surprise to find hot oatmeal on the breakfast bar. Superior to other «chains».

This is a nice hotel. The staff was pleasant and the rooms were what you would expect from a 3 star hotel. I deducted points for the lack of quality regarding the pillows they have. They are very flat and uncomfortable. I was traveling with my daughter and she mentioned that she also did not like the pillows. Fix the pillows and I would award more stars. The primary reason after all for staying at a hotel is to sleep and for good sleep you need good pillows ;)

This place was very clean, comfortable, quiet and efficient.
Check-​in: very smooth. No problems — courteous service
Breakfast: very nice continental breakfast. Better than most with good selection.
Room: Excellent — no problem finding a plug for laptop, cell charger or anything else. Strong Wi-​Fi signal, in room fridge and microwave were handy, too. Bed was firm, clean and comfortable.
If we have a need to return to area we WILL use this place again!

I was very pleased with my stay here. I was here for 2 nights. The room was very spacious, it had a king bed, a sitting area, flat screen tv, fridge/​microwave, nice bathroom. Very comfortable. Staff was friendly and helped me when I recieved a small cut. Fitness room was nice and clean. The breakfast was free and hot.

Air conditioning not working properly and they said they had nobody on staff qualified to fix it. This is like a hospital having nobody on staff who can treat the wounded. Shouldn’t a hotel have a staff qualified to ensure those staying there are comfortable? That is what I am paying you to do for me. We either had to turn it off and sweat or let it run all night and have a sore throat in the morning. There were 3 cars in the parking lot for 2 days but they said there were no available rooms to move us into. They did keep it clean but I saw several insects our room. The pool was nice and breakfast is adequate. Overall was a below average stay and I will not return. Not because of the AC issues but because of the lack of customer support. Refusal to move me into a working room or fix mine is not acceptable. Their offer was to let me stay one more night for free then I could leave and find a room elsewhere. Really …

After a business trip to Cinci, I needed a hotel close to the airport for an early flight the next morning. This Wingate is a very new hotel, so things are in great shape.
Wingate caters to business travelers, so all the basics are here: fitness center (with a weightlifting machine, treadmill, elliptical and bike), business center, and a free breakfast.
My room was very clean and surprisingly spacious. A microwave, small fridge, and flat-​panel TV rounded things out.
The breakfast was also pretty good, as far as hotel breakfasts go. I liked the fact that they had (pre-​made) omelets, and a wide variety of items, including cold cereal, packaged oatmeal, muffins n’ the like, and coffee that didn’t taste like it was strained through a sock.
I’d use the hotel again if I needed a decent place to stay near the airport. :)