B & B Lock & Safe

It just keeps getting better… Looking for a key replacement for a 2000 Pathfinder. It has a chip in it and as you know the dealerships charge $ 300 plus for keys. Jeff took care of my son who just recently inherited this car and now he is good to go. Quick, Easy, Friendly and best of all more than reasonable at $ 60.00…WOW!

Worst customer service… Ever! Called to have a safe opened and key pad replaced. An expensive job. Was told they were too busy, I should bring it in. So I brought in the safe and was rudely told to wait. So I waited after ½ an hour I asked how much longer it would be until someone could look at the safe and rudely told that they were just too busy to bother with my safe. So I left. Took it to another locksmith and it was finished in 10 minutes.

I have been using these guys for both business and for my home. They are always helpful, knowledgeable and friendly. Just a good bunch of guys who know how to treat customers. If you need a lock smith, these are the guys you want to see.

B&B has been my go to place for keys in Escondido for years, until today. I took in three Nissan keys to be cut, they looked at them and said two didn’t look right. I asked that they cut the good key and one of them anyway, which they did after making sure I understood that there would be no guarantee. Neither key worked in the car. The person that helped me said «bummer» as I paid my bill. I had the remaining blank key (that B&B said didn’t look right) cut at another locksmith in town and that key works perfectly.
I stopped back in at B&B and suggested that they might want to have their key cutting machine serviced since neither key they cut worked but one cut by the other locksmith worked perfectly. I was assured that their machine was tested every morning and there was nothing wrong with it. He thanked me for bringing this to their attention and, that, was that. They didn’t offer to recheck the keys they cut, but he did ask if I had the other locksmith check the non-​working keys; I hadn’t since I incorrectly believed that B&B would at least double check their work when I brought this problem to their attention.
Live & learn.

We’ve been doing business with B & B Lock for more than 20 years, both for our home and for our business. They do everything from making new keys to re-​keying an entire building. They are honest, professional and I would look no further for a lock company.

Knows it all– that’s what you need when your door is jammed or broken and need the lock fixed. Thanks to the owner I was able to identify my lock manufacturer and now I’m on track to getting my lock fixed.

Super nice guys! Friendly. Everyone else in the county wanted to charge me $ 85-​$ 120 dollars to open a safe box. They not only opened it but they made two keys for me.
Hard to find friendly business now days.

Recommended:
I like this place. My neighbor recommended it. Even a worker at Home Depot recommended it. I went there twice. They re-​keyed 6 locks for about $ 70 if I remember correctly. They also looked at a door knob that was malfunctioning, they put grease on it and now it works fine now. They did not charge us either.
This place is a little more old school when it comes to how they treat their customers. Other than that, good service, competitive prices. I will go here for all of my lock and key needs in the future.

I couldn’t find a place that can copy my key which has a certain feature in its shape. Failed 2 shops, then found this place. The excellent thing was not only that everyone is very nice but also there were very experienced persons that, with just a glance at my key, could tell the type, what to do, and where the model is located amongst gazillion numbers of keys and drawers, without even blinking! AMAZING! It is so blessing to see someone like them, who are the true professionals, also leading younger staff that are getting great skills and knowledge from them. Has somewhat antique-​ish old classic key shop atmosphere. LOVED their service and quality. I will definitely keep going back to them for future needs.

spent an hour driving to locksmiths on my Unilocal and google search list and finally found one that actually existed. went in and they would not cut my key. didnt offer any solutions or try to help me out beyind turning me away. they might just be victim of my frustration butbi would appreciate a little more feedback then «it causes us problems so we wont cut your key». thanks fellas, super helpful.

I had a BMW key blank I wanted to get cut. Other places wanted between $ 40 and $ 50. These guys did it for $ 35. They were friendly and fast. The key was a perfect cut. It fits perfectly in all key holes. I would use these guys again. I would recommend them to everyone.

Had to get some lock’s re-​keyed. These guys were quick, I brought in 4 locks at a time between 2 visits and it took less than 20 – 25 minutes each time (results may vary depending on how busy they are) I also had 5 keys made up.
Prices may change but here is what I paid so you get an idea of cost (12÷21÷12):
Re-​Key locks — $ 8.50 + tax
Duplicate Keys — $ 1.35 + tax
I will definitely come back if I need something requiring a locksmith services and would recommend.
They also sell safes, locks and various lock parts.

There might as well be no other lock smith service in the city. It DOES NOT get better than B&B! The team here are the nicest, most helpful and friendly people you will ever run into that work at the same shop. Forget any other lock smith service shop you have ever seen. This is the only place to go.

Besides just routine copying of keys I have used B&B once to make a key for a VW ignition lock and a few times to key door locks to fit the ignition key. Their prices are mid-​range from what I know and they are very accommodating and professional. I don’t go anywhere else anymore.

I took a key in a few days ago, the guy said he would call me when the keys came in… I called today and the guy on the phone sounded like he was irritated that he had to help me and he said he couldn’t help me to call back on Monday next week. Then when I asked him to check the memo book from the front desk area he said he couldn’t read the writing and could not tell me if the key was in! WHAT HORRIFIC CUSTOMER SERVICE!!! B & B, you just lost a good customer!

Needed a set of house locks re keyed. Realtor recommend this shop, so I gave ‘em a call.
They do charge a $ 50 show up fee but they did disclose this upfront. It was about 10 bucks a lock to re-​key. Now all my locks use a single key for entry.
On time, good communication, good service.
Recommended.