Express Tire Auto Service Centers

I had been coming here for oil changes pretty often and the front desk staff have always been very friendly and easygoing. This place is great for everything that needs to be done to your car! I had a brake issue and they fixed it with no problem and the manager, Aaron, even showed me the issue with my brake pads. He took me to where they were working on the car and explained what needed to be fixed. Very friendly staff and I would definitely recommend coming here :)

I live in Vista but work in Escondido. I had a flat tire needing to be replaced. I dropped off the tire before work but found out that it was too bare to repair. These guys replaced both rear tires in less than 25 minutes, while I was on my break. And they got me a really great deal!!! Thanks guys for saving my bacon. Awesome customer service!!!

These guys were great. In particular Wes and Aaron. They got everything done on time and called me when it was done. Great price also.

I’ve been taking my car here for oil changes and repairs for over a year now. It’s close to where I live. They have given me great service and their pricing is fair.
I also want to recommend two gentleman who work here who have always been helpful, friendly and very professional: Wes Taylor and Aaron Lanning. Thumbs up guys. You take great care of me.

I starting coming for my company car and the service is great so bring all my personal cars here too. The prices are fair but most important this service is the best. Wes and Aaron are honest with service and time commitments. I would highly recommend this location
Thanks for great customer service

The new manager was completely trash. He has no customer skill at all. This is the second time he treated non paying service poorly. His name is Matt, Stay clear away from this stored.
Bought a life time alignment agreement.
Bought my car into the shop. Something was wrong with my suspension, Refuse to do alignment.
My question: What was wrong with it? Are the shocks bad, Because I just change it.
Express Tire Answer: Since you didn’t pay for anything, We didn’t really check it. You’re trying to get «free alignment».
Complained to General Manager: Try to offer discount, What a joke.
Basically, Once you buy a «plan» You will be treated like trash as a non paying customer, After you purchase a «agreement plan».
2^nd Visit.
Same Manager, Matt. This time he was trying make a argument with customer. He than raise his voice at me while making threats.
Customer: Fix the Suspension issue. It was my «Controller arm bushing». Wanted to do a alignment because it was un-​safe to drive. Explain my situation!
Express Tire Manager Matt Answer: Since this is a life time agreement, While the service is free. They’re 2 paying customer coming forward. I have to take care of them first.
Noted: The Bay for the alignment was empty with no car’s
Customer: Got mad! I stated so basically you only served customer that are paying customer? You treat them like trash after they purchase on a agreement plan?
Manager Matt: Look at my service record, To raise his voice, While making threats. Because I was making threats to call his Direct manager. He insisted to call himself to try and provoke me. After that, He try to refused my service and refund me the policy. They stated since we no longer do «life time alignment», We can have choice to refund you.
Noted: Basically telling the customer to fuck off
I took my business some where else. Took it another Express tire instead. Once I sell this car, I will never do business with them again.
Sloppy work, Over price, Rude Customer Service, Uses Cheap parts. They have a «quota», Will upsell like a hawk into buying cheap parts, That has high margin.
Don’t fall for it, Run. If they suggest you a item, Do your research first… They charge double or triple over listed price.
Example Monroe Shocks: They’re junk, Sold for probably $ 100.00 or more. Listed price is like 30 – 50 bucks. Search it up yourself if you don’t believed me.

Came in Sunday morning and Aaron at the front greeted me. I inquired about an oil change and my tires rotated. Got their full synthetic 5W30 chevron oil and Aaron mentioned that the tire rotation are included so I was stoked right off the bat. I love how quick and honest they were. They got me out of there within an hour. I would highly recommend coming here for your car needs as they offer many other services. I found this on Unilocal!And I normally don’t write reviews, however I appreciated their help and I will definitely be back for new tires soon!

We have been going to this place for little things like oil changes for a while. My daughter’s car is a hand me down, and needed some work. We took it there and it seemed to always need more and more things. expensive things. She had mentioned noises in the front end and an odd loss of power upon acceleration and we mentioned this to them multiple times. They replaced a bunch of stuff but the problem was still happening. Then they replaced the ball joints, and some other things and when we drove the car off the parking lot it made a horrible noise like there were metal cans or pieces dragging banging and scraping underneath the car. We took it back in and some guy came out and started hammering at something under the car in the parking lot to fix it. The metal clanking noise was gone. Next the check engine light came on and they said we needed both catalytic converters replaced and it would be thousands of dollars. Like 8 – 10 grand!!! When we told our friend, they freaked out and they had us go for a second opinion. Their guy fixed theirs for a couple hundred bucks. Anyway, We took it and had it checked elsewhere, and would you believe that the fix was NOT the catalytic converter, but a simple 400 dollar fix? It was a fuel pump issue. I would avoid these scammers at all costs. They see a young girl come in and think SUCKER!!! I wish there was a minus 10 star RATING.
I reported them to the bureau of automotive repairs. Nobody should be scammed out of money just because they don’t know how to fix their own car.

Excellent service today getting 2 tires replaced, along with an oil change and alignment. These guys were friendly without feeling pushy. As a woman going in there alone, I feel like an easy target in auto repair shops, but the guys here were very good at explaining everything without it feeling condescending. They gave me a good deal on the tires and alignment. They also offered to diagnose my oil leak without pushing for potentially expensive repairs, something that no other shop has done for my oil-​leaking car in the past several years. I definitely recommend this place and will be going back.

Aaron helped me out AMAZING service everyone was great. Will definitely keep coming back

90 mins or 1 ½hr? Whichever’s fastest… haha. Seriously though, never felt pressured or harassed into buying or paying for products or services. I found that the employees here are knowledgeable, reliable, helpful, friendly & courteous (surprised? so was I). Thanks guys

Raising this from 1 to 2 stars for the fast reply by Alane B and her offer to escalate. At this point I have no time or interest to talk to customer service since I’ve already burned my time and nerves which I won’t get back no matter what they do. Leaving the review online so others know to be watchful & maybe the staff will change their ways.

Aaron and Wes did a great job getting my tires exchanged and accomodated my busy schedule with a quick in & out. I highly recommend this branch!

It’s been a while but I am going to write a review. I can’t tell I had good experience here. I used to come here with my old car for oil change and I didn’t have problems with it but one day my «check engine» light went off and that’s how it started. I had to come back few times and they replaced almost everything in my car for almost $ 1000 and the light would go off few days later, fortunately I sold the car before the light went off again, whew. In my recent car «check engine» light went off too and since it’s the closest shop and I can almost walk home if they need my car for longer I decided to give them another chance. Besides few years passed by and technicians probably changed too. Me and my husband already figured out what was wrong but we didn’t have the right tools to replace the part. It was supposed to be easy fix if you know what you are doing. I went to the shop I told them what is wrong they still wanted $ 90 for diagnostics which didn’t show much more since I already told them what was the code. They said they needed more time for diagnostics. They told me I needed to replace fuel pump for $ 400 or so. They usually don’t listen to women so I told my husband to call them and he told one of the tech or manager what is broken and what needs to be fixed but if they think otherwise we can pay for replacing fuel pump but if they are wrong we are not going to pay even penny more. Good enough after I wasted my entire Sat at home because they wanted to keep my car for longer I went to work on Monday and the «check engine» light went off again, then it comes another Saturday, they replaced another part and the light comes back, and another Saturday, another part and the light was back. I wasted few weekends going back and fort when at the end they replaced the part we were asking to replace to begin with and the light never showed up again. What made me really upset I wasted so much time when I could enjoy my weekends doing other things instead of waiting for their call. I am not coming back again

My mother and I have been coming to this location in particular for years and have one of the most extensive car history’s they’ve seen. Each time, the boys here are so personable and reasonable. Most people would think that they are trying to «up sell» their service but with these guys, they make sure to take you out into the bay and show you first hand the issues and potential problems that could happen if recommended services aren’t handled. They don’t make you feel pressured and also take into consideration that sometimes finances are rough and do their best to take care of you and make things as smooth as possible.
The manager here, Chris Graham is absolutely amazing. He’s extremely respectful, down to earth and made the usual dreaded car maintenance trip surprisingly pleasant. I recommend them to anyone looking for a reasonably priced and timely car service place.

This was my third visit here. All three times have been a great experience. Other two times were for an oil change. Did a thorough inspection but did not put any pressure on me to fix things. Just let me know things I should take care of. Today I noticed a nail in my daughter’s tire. She was headed back to college tonight. I pulled in and they had the tire off within three minutes and fixed in about another five. I had gone to another place (on a Sunday) and was told they couldn’t take any more vehicles for the day. So thankful these guys were able to take care of it! And there was NO CHARGE! I will be a long time customer here.

Best tire shop around. Wes and Aaron really took care of us. We came in on a Sunday at 30 minutes to close with a tire blow out (of course it blew out on the only rainy day we’ve had in months) and they still went to their warehouse to get the tire we needed. Super helpful and friendly staff. Thanks guys!

I go here for the cheap oil change. They do a good job. My only complaint is they always try to up sell. I’m knowledgeable about cars and would do the oil change myself but it’s actually cheaper for them to do it. But every time I’m waiting for my car I hear the same stories telling customers they need something for their car. They even try it with me but when I tell them I know cars they back off. I’m most worried about the elderly and women typical prey of this type of commission sales. Just get your oil changed and don’t buy into all the hype about needing brakes or new belts or filters.

This was the best experience I’ve ever had at a tire place. I went in there, and needed tires within 35 minutes (because of work). Even though they had two people in front of me in the lobby, they did it quickly, and very inexpensive.
The man working the front desk (I think his name was Wes), couldn’t have been kinder, explaining the types of tires he put on the vehicle.
I wish every experience I had with a car place went this smoothly.
I’d like to say I’ll be back here next time I need tires, but… I don’t live in the area, so who knows. I will say, if anybody is thinking about going there, they should. Nothing like great customer service and good quality products.

Big thank you to express tire staff for helping me fix my flat tire last Friday, you guys are a lifesaver. I went in expecting to pay for another brand new tire but they were able to salvage my old tire. Thank you bunches!