Kevin Lee Metros, MD

The worst services ever by the staff. My wife had a hip replacement during 2010 and I was asking for an operations note from the surgery from the office. The receptionist told me that I will have to come in and fill out the form personally. There aren’t any way of doing this electronically. I was stunned. I asked the receptionist if I were to be in New York, do I have to buy a plane ticket to just fill out the form? ‘Are you serious?’ She told me that her manager may know some other way. I asked her to talk to her manager and after putting me on a hold for a while, she comes back and tells me that I can download the form from graybill website and fax it over. What kind of service is this? I actually like the surgeon and he is the one who pin pointed what was wrong with my wife’s leg pain but his office staffs are the worst ever. It is such a shame to see such a good doctor not shine due to his horrible staffs. I would recommend the doctor but not the office. Also, when you leave a message to have them call you back, don’t count on it. They will never call you back.

My first time visit to Dr. Metros was for a torn Meniscus. I had a previous arthroscope procedure 8 years ago when I lived in Bay area. I requested written plus visual records for the visit. When I arrived at the office only written was there. Dr. Metros walked into the exam room, ON THE PHONE, not acknowledging me, sat down and immediately took another call. When he finished his non emergency call I stood up, extended my hand and introduced myself. It was evident he was in a hurry. My appointment was for both knees and he did not address but the one. He demeanor was hurried and matter of fact. Said he did not need a visual record. I told him I DID! Surgeons are notorious for poor social interaction, however this is my knee, not his. He may be a cracker jack surgeon, but that matters not when you are concerned for your own health. He also stood up and had one hand on the door as I still had questions. He obviously is in no need of money, I was just another drop in the bucket. This was not a positive visit. I lacked confidence with the first cell phone call stuck to his ear, and lost it completely when he took another, ON MY DIME… rude

Not a good experience! He told me I could have surgery on my torn meniscus and would be able to run again. Did not happen. Did all the post op therapy needed. Went back for my post op and he said I should never run again and no squats, leg press, leg extensions or lunges ever again. That was never told in any pre op consult. Totally misguided when deciding to do the surgery. Not happy one bit! He also had one foot out the door as I was asking questions! Not a good sign!

Dr Metros was my emergency physician after a serious bicycle accident. After my life flight out of the Mountains it was Dr Metros who explained to me my options for surgery. I am so happy that he was the Orthopedic surgeon on duty at the Trauma Center that evening. With his skillful work I now have a perfect hip replacement. I was able to resume my ultra distance cycling training in one month! The following year I completed a 200 kilometer ride every month for 12 consecutive months. Thank you Dr Metros!

I broke my arm and was referred to Dr. Metros for what was presumably an expert’s opinion on how to treat it. I waited for 2 hours and 45 minutes to see him, and the first thing he said to me was «I don’t know why you’re even here», which is definitely what I wanted to hear after the ludicrously long wait. He then confirmed my arm was broken, and for what I’m assuming was some sort of sadist ritual, proceeded to push and squeeze on my broken arm as if he hadn’t just confirmed that it was broken. Admittedly I didn’t attend medical school, so maybe mashing and prodding someone’s fresh injuries like a drunken gorilla is helpful somehow, but I doubt it. Like a fool, I let his office schedule me for a follow-​up 6 weeks later, which they cancelled for no reason. At the time I was pretty annoyed that I was supposed to wait another two weeks to get my cast off, but now I’m just glad that I don’t have to go back there.
Long story short, if you’re considering going here, save yourself the trouble and just ask a stranger to kick you in the shins and ask for a co-​pay.

I wish I could give ZERO stars for this office. Cancelled my 80 year old Mother’s appt, twice. Once due to Their holiday vacation and once for their office being sick. Mom has dementia and when we finally made it to the appt. 3 weeks after her fall, the said she wasn’t referred by her primary and we would have to pay full price. I called, the nurse called and all was taken care of way in advance to us showing up by shuttle from the nursing home where she stays. I was furious. Talked to the other 10 people waiting in their dark, dank, stinky, small waiting room in the bowels of Escondido and they all said they ALWAYS have to wait 1 – 2 hours for their appts., BUT the doctor is great. I don’t care how good the doctor is, NOBODY should wait for 2 hours, especially an 80 year old with dementia. We took our paperwork back and I told them to pretend we were never there and Go to H$%L.
I have contacted Palomar Hospital telling them NOT to refer patients to this office.
DO NOT EVEN CONSIDER GOING TO THIS HORRIBLE DOCTOR’S OFFICE!!!

I have had knee issues since I was a teenager. I went to kaiser a few years ago and they said I had a loose body. The doctor wanted to do an allograft. I put it off and when my insurance changed, I ended up with Metros. I told him that Kaiser wanted to perform an allograft, he said he didn’t like that procedure. He ended up trying to repair my knee and pinned my cartilage back on. He then waited to long to send me to PT and had to do a second surgery. PT wasn’t helping me and even the PT manager who works for the same medical group told me I should get a 2^nd opinion. I found one of the most respected knee surgeons in San Diego at Scripps. He said I needed an allograft. I guess I am a good example for the cliché 2 out of 3 or 4 out of 5 dr.‘s agree.
I had pain, but I could walk and run without a limp before surgery. Now a year and a half later, I have a bad limp and more pain. Get a 2^nd opinion before any surgeries!

The dr is great; I would give him 5 stars, but his office is run so poorly I’ve got to deduct a star since I don’t think I have ever waited less than an hour. Some of the office girls are also not the greatest; but you will get great surgery from him.

My daughter completely tore her ACL. After the surgery and rehabilitation, she swam her personal best time and is a quarter second off of an olympic trial time. Clearly the surgery was a success.
After the surgery Dr Metros came out beaming and said the surgery was a complete success. I like someone with years of experience who still gets excited about his work.
The office is busy so ask when to get an appointment during a slower period.