Palomar Health Downtown Campus

Not very modern, looks neglected. The nurses were nice.

Unbelievable slow and poor ER. Will never come here again. Need to switch to Scripps!
Could die here before someon would actually care.

My wife delivered our son via C-​section here this week, and the experience could not have been better. Our first kid was born at Scripps Encinitas and that was the most traumatic experience of our lives. Palomar was the complete opposite of that. While the facilities are nice enough, the real difference maker here is the people. I have never met so many amazing nurses, every single one is caring and compassionate. Bepeen, Nancy, Joan –Marie, all of the staff were just exceptional and made our experience so much better than it could have been.
I know they are moving everything to Palomar Pomerado in the next month or so, and I believe the nurses are transferring over as well. If you live in North County or have kaiser, they are a no-​brainer if you want a perfect delivery and recovery process. Thank you Palomar!

Never again. Our doctor told us to go to the hospital with our son if his fever got high again and if he started acting weak. We did just that. We get all checked in an the nurse that took up back was very rude. We brushed it off because we where more worried about our son. They put us back in this room and it was NASTY. I think the only thing they cleaned in there was the sink. I can’t take a medical facility seriously when they don’t know the importance of keeping rooms clean so sick people don’t get more sick! Even if my arm fell off I wouldn’t come here I’d be to worries about getting an infection. Yuck!
Needless to say we pretty much ran out of there.

I just delivered my daughter via c-​section 5 days ago (still here) and i wanted to thank every nurse, doctor and special person who helped me, my husband and my daughter through this beautiful yet difficult week.
Dr. Hart preformed my surgery and her and team did a beautiful job. I had a meltdown and panic attack as i entered the OR and they all jumped right on and did everything they could to calm me down starting with letting my husband in the room from start to finish.
Dr. Hart promised me this repeat section would be a completely different experience than my first (which traumatized me) and she sure did keep her promise– so much so that i feel amazing about it and would do it again tomorrow! I actually left the OR crying happy tears of how well it went and that i enjoyed it.
The nurses that have been taking care of us are just wonderful. I can’t even put into words how amazing and comfortable they have made this stay. All of them were fantastic and i don’t have a single negative complaint about anything.
It’s doctors and nurses like they have here that either make or break people. Birthing a child is done right here and i appreciate the extra steps and time your staff take.
Thank you palomar hospital

I called kaiser this morning to set up a doctor appt. Instead of getting an appointment I was sent to the call center where I waiting an hour to talk to a nurse. After speaking with the nurse I was told my prescription will be called Into the pharmacy in two hours sometimes more. I am now at the pharmacy and no prescription to be found. This is five hours after speaking with the call center. I called back the call center and spoke with Charlene who then transferred me to the manager of the call center. I then spoke to Scarlett ext 5284 who could not answer any of my questions and told me that there was eight people still In front of me before my prescription will be called in. After wasting 15min of my time she said they will transfer me to the complaint line. That number just runs you in circles and you never are able to speak to anyone or file a complaint. All in all this is my fourth bad experience with kaiser in the past year. You are not treated like a patient or human being. Worst place. Probably going to leave this pharmacy sicker than when I walked in.

I had my son here last year and had such a great experience. Every nurse was awesome! The delivery doctor was ok, I think she was tired since it was towards the end of her shift. Besides that, the nurses were great and so loving. I hope I can deliver here again.

This review is for Palomar Health Ctr, Rehabilatation on the 5^th floor. Excellent care
from each and every employee. The PT and OT folks have a great expertise and work with each patient with respect, compassion, and patience. Best rehab center ever, and we have experienced three of them. God Bless all the employees who are doing their best and the patients are the recipients of their excellence.

I guess Kaiser owns Palomar now. This place is basically for labor and delivery and ER. All the other departments moved relocated to the new Palomar Hospital.
Had some of my nursing clinicals and CCE programs here. Good times.

my wife is pregnant.
she thought her water broke because some fluid was leaking. we went to palomar and nurses did a test to see if it was amniotic fluid, or perhaps just urine because the baby’s head was putting pressure on my wife’s bladder.
they said it was NOT amniotic fluid, so therefore her water was not broken. so we went back home.
3 days later, we went to our regular ob gyn. she did a more thorough exam and said it definitely was amniotic fluid. so therefore her water had likely been broken for 3 days already. not good!
our doctor said nurses should have done a pH test and an exam using the speculum. the pH test would have shown the fluid was basic (versus acidic), which is indicative of amniotic fluid (since urine would have been acidic.
perhaps nurses did everything right, but the amniotic test kit they used was faulty. but they definitely should have done a pH test in addition, and used the speculum exam.
also, the place is a little drab i must say. i think there are only 2 floors of the hospital that are being used
1) labor/​delivery on floor 4
2) emergency room on first floor
otherwise, the place is a ghost town.
they really need to move labor/​delivery over to the new palomar hospital. unfortunately, i understand that the new palomar hospital was way over budget and they didn’t have the money to finish the labor/​delivery wing (or something like that)

gave birth to both of my sons here in 2009 and 2012. Staff were always friendly and respectful.

The wife and I have had all three of our daughters at this hospital… in 2008, 2010 and last week. We’ve spent a good amount of time in the birth center and birth annex.
The staff were awesome and treated us incredibly well. Dani, Trink are terrific nurses and Dr. Martinez was awesome. They’re great people along with medical personnel.
The rooms are clean, they respected my wife’s wishes and treated our friends and family that visited very well. I was very impressed by their service and care.
The only knock was the cafeteria. The food was good but I was hoping they had better selection and service.

I wish I could leave negative stars. Horrible hospital and horrible doctors.
Due to a chronic injury in my back I had the entire lower part of my back spasm and the pain was agonizing. I tried to rest it and ice it, but after two days of torture I decided to seek help. BIG MISTAKE. The doctor who was working the ER on 1÷7÷2014 was the rudest, most insensitive doctor I’ve ever come across. Not only did he not listen to a word I said but he had the nerve to tell me there was no such thing as a dislocated rib. Since I’ve read plenty about rib-​subluxation since my injury, I know there IS such a thing. Maybe a trip back to medical school is in order and add a course of bedside manner while you are at it! Long story short I was blown off and discharged with NOTHING DONE! Incredible. Since I was in so much pain I went to the urgent care next. They gave me a NON-​NARCOTIC shot of Toradol and I felt so much better. The next day I was moving around and feeling almost normal again.
You know, I used to work in a hospital as an RT and I get that there are drug seekers everywhere, but you cannot blow off every person because you think they might be one. I will be finding out the name of this unprofessional, uncaring idiot and filing a formal complaint.
Do not EVER come to this hospital unless you want to be judged and thrown away like garbage. Completely unacceptable.

This was where my daughter was born and I’d have to say it was the worst experience for me giving birth for the first time. I was left uncomfortable and vulnerable almost at all times. The moment my daughter was born they wouldn’t let me hold her. The following night I would stay up to hold her and some nurse would walk right in and pull my gown down to check my chest to see how my daughter was latching. A Korean nurse there would take my daughter out of the room to run some tests on her without letting myself or my husband go with her. Could have easily taken my child. The nurses or doctors didn’t tell me that my breast wouldn’t produce milk till 3 – 5 days after giving birth and for me to give my baby formula in the meanwhile causing my daughter to get jaundice. As a first time parent they should inform of these important things people need to know about. The nurse would not let us leave until the 3^rd day. Later when we were already home some nurses came to the house to see how everything was and to help with breast feeding and she brought someone that was learning and had me topless in front of both of them which made me uncomfortable. She was trying to «teach» me how to RIP off my daughters fingernails without cutting them and did so without even asking me if it was okay and did it anyway. My whole experience with palomar hospital was f****** horrible.

Palomar medical center DOWNTOWN, formerly known as Palomar Medical Center has moved it’s location to a brand new spanking campus on citracado pkwy about 10 mins west.
The building is now mostly empty with the exception of few services such as urgent care and L&D (labor and delivery). It’s important to know that the new medical center does not do deliveries!
Palomar Medical center Downtown is also the house of Rady Children’s Hospital PICU & NICU satellite which is located on the 4^th floor, which provides stellar medical care for infants and the general pediatric population. Due to its affiliation with Rady Children’s, it’s PICU and NICU can provide higher level of care for most patients, saving time and inconveniences for family and friends in north county to have to travel down almost 30 miles to San Diego.
Lastly, Rural Metro (ambulance company) has been contracted to provide ²⁴⁄₇ ambulance service to transport patients back and forth between the two medical centers if need be. The ambulance is green and can be seen parked in front of the old Emergency Department.
The staff in urgent care and security are very friendly. After the move most of the facility is just empty space, which can be quite eerie when one visits at night. Feels like a ghost town compared to how busy it was before, I’m sure others can testify to that.

Don’t go ER
Long wait
Their billing is another nightmare. MY son hurt his figure and got a glue instead of stitching it. about $ 500 w/​two medical insurance policies. And this xxxxx billing dept sent the invoice to collection agency for the remaining balance, $ 75, insurance company didn’t pay. I wish I would have ever received this bill before they ruined the credit scores.

If you have and emergency, don’t go here. My daughter sliced her finger with a kitchen knife and it took over 5 hours to get stitches. We checked in at 10pm and didn’t get released until 4:30am. And the ER wasn’t that crowded. I asked a friend who works there and she said they have enough beds just not enough staff.
Recommendation is… go to Pomerado. It’s worth the drive.

I wasn’t too thrilled to know that I would have to come here as one of my options for delivering my baby, because I saw the reviews, but I will explain that my experience here was different.
I checked in here on June 19^th (Father’s Day) due to my contractions, they got me in right away and had me checked in a room, no hassles. Also, because I did the pre-​check in paper work during my classes here. I was in prodromal labor, which means my contractions were close together, but they weren’t progressing, so they sent me home after 3 hours there.
The next day, I came back and I was in labor, this time it was at 11:45pm and my nurse didn’t want to check me in because they weren’t sure if I was still in prodromal labor, thinking my contractions weren’t going to progress, but they did, so at 1:25am, they checked me into a room. They made me comfortable, asked me questions and got me to sleep for the night with an IV hooked up to me. They told me that since I wasn’t dialated yet, I wouldn’t be delivering my baby until the following day, so I slept there for a few hours.
7am rolled around and they checked on me, I was progressing and told me that I would have my baby today (June 21^st), every few hours they came to check on me. The nurses came in to make me as comfortable as possible and checked the baby’s heart beat, etc.
At 5pm, they were getting ready for me to deliver my baby, so they brought in all the equipment and the doctor came in. The midwife nurse helped me get started, but the doctor finished my delivery and at 5:35, my beautiful little girl arrived. They did all the cleaning and everything in the room so I could see my baby.
I was served lasagna that I ordered earlier, right away to get my energy back up. They then moved me to the Mother and Baby’s room and I had my own room for 2 days. The food delivery people were prompt and even though the nurses came by every few hours to poke on me and my daughter, it was nice knowing we were checked on and in good hands.
The day I was leaving, they moved my roommate in, but I was leaving in 2 hours so she was going to get her own room. They do their best to give the families their own room. My husband was able to sleep in the other bed in my room until my roommate arrived. I felt safe knowing my daughter was close by and not in a nursery like other hospitals.

Been to the ER twice and they got me right to the back and hooked up. They were all very nice and I appreciated the prompt attention!

My grandma was brought here due to a UTI, not life-​threatening to you or me, but definitely so to someone who is 94yo. When I came in into the ER, she was stooped to the side and nobody bothered to prop her up as a comfort measure. The Dr. came in to talk to me and all he can talk about was her advance directives, didn’t bother attempting to update me on her condition until I had to interrupt him so I can ask.
When she was finally admitted, the care she received was upsetting. The student nurses from Palomar College did a superb job and those that actually were employed by the hospital were LAZY & INCOMPETENT.
One CNA came in to do her daily vitals. She attempted to get her BP on the arm which had an IV. REALLY!!! Common fucking sense lady! So I said to her, «Can you please take her BP on her other arm? She has an IV there so you shouldnt be taking vitals signs on that arm.» She answers, «Uhh okay, I guess –rolls eyes-​«. When her assigned RN came in, I told her what had happened and the dumbass says, «Oh that’s okay!» Now when I go into a medical setting, I dont make it known that I too am a nurse, but I’m sorry, at that moment I just had to say it. After telling her I too was a nurse, she immediately apologized. Wow, so she indirectly admitted that had I not been one, that it would have been «OKAY» to take VS on an arm that has an IV???
Yet among other incidences, her IV’s alarm kept going off– «Partial Occlusion». As soon as it went off, I looked at my phone to see what the time was. It took 6 minutes for me to wait and finally walk out the door to ask for help. Then it took another 5 minutes for a nurse to come in and check on it. By that time I had already looked for kinks/​blockages/​anything that would indicate an infiltration and had already turned off the alarm. All the idiot can say was, «Thanks!»
Another incident was when we were there visiting and another CNA came in with a tray and automatically assumed we’d feed her. Of course I’ll feed her, she’s my grandmother! But please don’t come in to the room and expect that because family is there you can slack off on your damn job.
Seriously that is the whole point of this rant– employees here are SLACKERS, finding every reason to get off from doing their damn job. I’ve had nursing students in my facility who have followed me and I don’t take every opportunity to deter from doing my job because there are help.
What more can I say but this this place is horrendous.
But then again, it’s just my opinion.