Palomar Mountain Spring Water

Mike is extremely rude & unprofessional! I had issues in December & January, he was such a jerk when I called him. Furthermore, switching to a monthly delivery schedule is inconvenient. Factor that with Mike’s inappropriate behavior, I’m going to shop around for a new water company.

Mike was very helpful getting us set up for water service at our new home. My family loves the water, and the hot and cold water cooler is very convenient… we have already doubled the quantity of water we drink per month!

I am a big fan of Palomar Water — this is a great company. I love the water. My contact person is Mike and he is a great person to work with. What started two years ago as a small luxury purchase has now become one of my monthly necessities. Keep it up!

This review is for our business, Pacific Micro-​Tech. I called every local water delivery service and immediately found Palomar Mountain to be the best. Mike Sopher went above and beyond to set us up quickly. Thank you so much, Mike. Your professionalism is hands down greater than anyone else in the area.

I have used the service for a year to have 5 gallon bottles delivered. As I am a working student with only a motorcycle for transport, this type of bottle delivery is essential to get some water other than tap into the house.
At the start of 2016, my second year of service, I had some issues with billing so I called to have them amended. I was eventually connected to Mike who really took the time to work with me and find an effective compromise to my problem. I really appreciate how he took what I needed into consideration.
Definitely recommend this service.

Mike Sopher, just hooked me up with the best water in San Diego. He’s a great guy. Thanks Mike for your super service and quick delivery.

We used Palomar for quite some time in my office decent luck, in the end i found their staff to be rude and very condescending. I tried to stop service at one location but continued to be billed until i caught it. When i called them they were just awful, i finally paid the bill to just be done with them. I would NEVER use them again.
Palomar water if you read this, you stink!!!

Wow what service!!! I am really impressed with the customer service that I got from Mike Sopher. He was able to save our company money with the delivery service and also helped me switch from Nestle for home delivery and saved money there too! Thanks so much Mike for all your help in switching over and saving me money, you were very helpful. You won’t be disappointed if you get to meet with Mike, he provides the best customer service!

Talk about great and quick customer service! Mike Sopher was kind enough to offer us same day service and a great deal today! Thank you Mike! We will definitely be referring you!

Mike is an great guy! I love the water .
We have this water at work and it is by far the best tasting water for the value

I cannot even begin to explain how grateful I am for Palomar Mountain Spring Water! The customer service is just above and beyond! Thanks to J.D. and his amazing customer service we had water delivered within 30 minutes of calling. We just switched from Sparkletts the most horrific customer service I have ever experienced after being placed on hold for 2 hours and being hung up on! I just about had it. Speaking with JD immediately lifted my spirits! Thanks Palomar Water and JD to your dedication to great customer service and delicious tasting water!

Mike was friendly, knowledgeable, helpful and had great follow up! We are happy new clients and thankful to Mike for being a great representative. We are happy to have found clean pure water! Thanks for everything Mike!

I have had nothing but horrible service from this company. Do not believe anything Mike says. He says he’ll show up one day to fix something and cancels and makes it another day. Then makes it later than the time he first promised. I’ve had the wrong water delivered, on top of having a bottle that wasn’t even full! Do not trust them automatically taking the bill out every month, because it doesn’t happen. And if Mike tells you he will credit you on the next bill, that won’t happen either. Horrible customer service as well. They don’t even listen to a word you’re saying. Just transfer you to some one else. Would never recommend this company to anyone!!!

Not to forget the personalized service by Mike !!!
He’s the best…
You will be amazed at the personalized service. Mike is a gentleman.

I first noticed Palomar Mountain Water when I was on Jack Creek Trail in Daily Ranch. It was hot and they had a water station, which is now gone. I told my kids, «Now that’s a company I can support» as it was really hot and we were very thirsty. A couple years later, we signed up with them. It’s been almost 5 years now. Best tasting water and best service I have had from a water company. They even deliver distiller water in 5 gallon sizes. When I had service from another company, they kept trying to way too many bottles on me and it was frustrating. Not with these. Mike signed up my office and my brother’s office and they’ve been great ever since.

Great service! I live in a pain in the butt complex where you have to enter a gate then another gate. Palomar works with me and calls me before hand so I can come down to open gate. Pureflo was not willing to do this for me this is why I now do business with Palomar. Much better customer service, I will be referring them to all my friends/​family.
Thank you Palomar for making the extra effort!

Ordered the water delivery service and had it for a couple of months. Worst service and water I have ever had. They even messed up on my billing. Unethical practices!
Would not recommend to anybody.

Mike Sopher is THE MAN!!!
My wife and I met him at the Encinitas Street fair 3 years ago, and we have been loyal customers of Palomar Spring Water ever since. If we have guests staying for long periods, we would go through more water. Mike always makes sure we are never, ever, want for water.
We welcomed a new addition to our family last year. Mike Sopher has made deliveries personally to meet our family’s hydration needs. The best water at the best price around, with customer service that is second to none!
Want delicious water delivered to your house? Call Palomar Spring Water and ask for my dude, Mike Sopher! Dude is the best in the biz.
–The Hayes Family

Called up in the morning and was set up the SAME day in 92 057. Been using the service for 45-​days and no regrets. You can change your order by either calling in or leaving a clear note on one of the bottle. Also, you can add BPA-​free bottles to take away.
Pros:
Delivery to the door
It’s Palomar Mountain Spring Water
Local San Diego County business
Cons:
You cannot drink enough Palomar Mountain Spring Water

I am updating my review re Mike Sopher and his awesome customer service. As a cancer survivor, I thought that using glass bottles would be better for my health. I had heard stories of plastic water bottles turning toxic after being left in the car due to the heat etc.
The problem with glass is that once they are filled with water (even the three gallon containers) they become extremely heavy. If you’re a woman with limited upper body strength from multiple surgeries, you would be unable to lift the bottles safely.
I explained my quandary to Mike and he assured me their plastic bottles were BPA free and safe for me to use. I switched to plastic, and now have the peace of mind using a lighter container that is non-​carcinogenic.