Purchase Green Artificial Grass – Escondido

Very disappointed. Doing a backyard remodel, I needed a modest strip of lawn turf (22×5 or so) along the side of my home for a dog run. I explained this to Sean at Purchase Green and showed him photos of where the turf would be installed. He recommended a product, I bought it and had it installed. After installation several square feet of turf degenerated and became hard and prickly, eventually in three separate areas, rendering the entire strip useless and now needs replacement. Apparently, this product cannot be installed near windows as the sun reflection melts the turf. Despite that I showed the salesperson photos of the install location, with 8 foot tall windows plainly visible, they sold me a product that cannot be next to windows — and are likely not going to replace the turf or reimburse the cost (we disagree as to the interpretation of the warranty). Very frustrating.