Rancho Computer Networks

Posting this review on behalf of my boyfriend, who doesn’t have the Unilocal app:
«Thanks go out to Steve Wagstaff for helping me out of a jam. I had dinged the corner of my laptop screen and needed to get it fixed in a hurry. Steve offered a quick solution by loaning me – at no charge — a monitor screen so that I could continue working while I waited for the repair, which turned out to be covered by the warranty. It’s this kind of service you just don’t see much of anymore… people helping people without expecting something in return. So I’m pleased to offer a recommendation of RCN in return for Steve’s generosity. Please give him your business!»
– Lance Ward

I took my Dell laptop to Ranch Computer Networks to get a virus clean up. They did a wonderful job, and they got it all done for me in a timely manner. The staff was very friendly as well! I am definitely going to recommend Rancho Computer Networks to anybody with computer issues who want a great and fast job. Thank you!

I wanted to share the excellent job that Steve, Andy and Harry at Rancho Computer Network has done with my computer. I had the data transferred over from my old PC and they were able to transfer everything without any problems. The service was done quickly so I had very little time without my computer. I was able to find all my files without any difficulty.
I later downloaded a virus on that same computer, which was completely my fault and not the smartest move. The tech team was able to debug it quickly and within the timeframe they promised. I need my computer for work and trust the guys at Rancho Computer Networks to get anything I need done in a timely and professional manner. I highly recommend them for all your computer needs.

I wanted to share with you the impressive job I believe Harry is doing. He is always quickly responsive, very efficient, and also mindful of costs, often checking with me first when he receives a request from someone on our side that he believes would be more cost efficient to resolve in house :)
These comments are completely unsolicited by Harry, but sent because of (another) speedy resolution by him this afternoon to my remote access issue. Please share if you believe it is appropriate.

Thank goodness for the miracles that Rancho Computers can perform. With a suddenly dead laptop, no back up and 5 years with of business files I was lost. Steve, Bill and Mona were not only reassuring but had all my data transferred to a new laptop in 24 hours. Right in the heart of Escondido, this will always be my go to place when computer issues haunt me.

Great service & honest & friendly service. After bringing my computer home had another problem. Aaron said no problem, he would remote into my PC & fix it after I got home from work! I was impressed when he took control of my PC & fixed it! If you need tech support — call them!

I have used Rancho Computer Networks twice now within the last two years to help me with my Dell laptop. They are very professional and very reasonable in their time charges. My laptop finally broke down for good this last time, and I turned over the whole buying, transferring data, and buying a new laptop and printer over to them. They were very good in selecting a new laptop and printer to fit my small needs of keeping in touch with friends and browsing the Internet. They delivered and set the units up with no fuss at all. Great Job!!!
I think they are just the best and I am very happy and pleased with their service. Note they do also make house calls at a very reasonable rate.

what a great company. the service is great. they say what they do and very honest

I wanted to give my personal recommendation for Rancho Computer Networks. I know the owners from my business referral group and can speak from all of the testimonies from the group that they do excellent work. Fast, reliable service with reasonable prices. I plan to have them optimize my laptop soon. I will let you know how it goes.

Not only does this company offer you amazing service, but they are largely involved in the community as well. I have worked with Mona on two separate occasions and witnessed her dedication and hard work to collect items to auction/​raffle to help raise money. It is wonderful to see a local business owner giving back!

I recently got my lap top back from Rancho computer networks and I just had to write a review about their level of professionalism. They were very thorough when it came to updating me with the progress they were making on the repair. Whether I was via email or by phone. They took the time to suggest what measures I need to take to optimize my lap top, which I found very helpful. Thy even provided me with an external drive which at first I didn’t think I needed, but upon further analysis, I found to be most convenient for it even provided a cloud based saving option.
Even though my lap top was there for a while they were certain to charge me for only the hours they invested in the repair. So if they were transferring my data to an external hard drive, I wasn’t charged for unnecessary hours of work.
These guys are very trustworthy and I would seek their expertise for any future computer repairs.
They truly do put a personal touch back into personal computer repairs.
Thank you for that.

This company is very good at making our systems work!

Call these guys if you need tech support! They are friendly and offer encyclopedic knowledge of computers. There is no other competition in San Diego. Whether you need a computer fixed or want to upgrade your current set-​up, RCN is the way to go!

Hands down one of the most professional group of IT individuals I have worked with. As a small business manager, we don’t have the ability to have an IT person on staff. With Rancho Computers, it’s like have that without the typical IT attitude:) Debbie is super kind on the phone and makes sure we get a call back right away. Bill is hands down the best. I would highly recommend Rancho Computer for your home and business needs.

What great service these guys offer. They came to my house after a panic call from me on a Friday afternoon near the end of the day, picked up my laptop, took it away, fixed it and had it back to me the next day! Now that is superior service.
Later when a motherboard went out on me, they handled everything for me and got me a brand new one from Dell for free, even though the computer was about 2 years old. So, I’m pretty darned happy with these folks! Give them a try and I bet you will be too!