Legitimately so helpful, knowledgable, and reasonable. I would never go anywhere else in eugene to fix my computer(PC).
Dawn C.
Rating des Ortes: 5 Silver Spring, MD
After Adept saved me for the fourth time*, I figured a 5-star review was the least I could do for them. We’ve all been there: over-worked, under-motivated, out-computered. Am I right? Last week I experienced my official, THIRD, mechanical hard drive failure. There’s nothing in this world that makes my voice quiver, reduces my knees to jell-o, and causes me to break out in a cold sweat quite like the death rattle of my insufficiently backed-up hard drive. I think this fear stems from the loss of my undergraduate thesis many moons ago. As an undergraduate, a failed hard disk meant re-typing hundreds of pages in the Oregon State computer lab in the basement of Kidder. No Adept for me at that time! But now, with the comforts of a disposable income and the knowledge that data retrieval is imminently possible, I find refuge in the services of Adept Computing. In two out of three attempts, my data were safely transferred to a new hard drive for a reasonable price between $ 100 — $ 150. All three times, Adept has been available, competent, fair, and timely with their services. Unfortunately for me, on this most recent occasion, the data from an external hard drive were not able to be salvaged by Adept. This meant I had to ship my paper weight off to Tennessee for dismemberment in a «clean room,» with hopes that for a higher price($ 700 — $ 2000) the data can be recovered. Gulp. So the moral of this story is two-fold:(1) I apparently break computers more than the average Jane and need to find a place for secure and confidential home backups(anyone have any suggestions?)(2) Adept is quite facile at solving nearly all computer gaffs quickly and for a good price. They are a great«plan B» for those of us who find ourselves in situations where we are outmatched by our machines. *For interested readers concerned about what the fourth«save» was, it included a re-formatting of an old hard drive for use on a new machine.