Crap service. I’ve had nothing but problems here. Hour, to two hour waits beyond when my appointment is, unfriendly and unhelpful staff. Incompetent doctors who give false and unhelpful information. Absolutely no follow through. They’re dangerous. They openly discriminate against people of lower economic status. Apparently the insurance I have is among the low of the low and they purposefully scheduled me four months out. When I show up they cancel without even a courtesy call, we reschedule and I go in only to find out whoever scheduled me scheduled the wrong type of appointment and my insurance wouldn’t cover the visit. I finally got in to see someone other than my primary and she was the best Doctor there. If you have to go here see Dr. O’Connor. Not that they’ll take you. They’re not accepting new patients with my insurance. Believe me, I asked. Dr. O’Connor took time out of her busy schedule to hear a few of my concerns that I had tried to book a proper appointment for. Thanks to her understanding I was tested and found out I have prediabetes. Had I done what the receptionist and my primary(dr. Emory) wanted It would be another 5 months for an appointment! On top of the 4 months I’ve already waited. Don’t go here. I’m switching. They’re dangerous.
James H.
Rating des Ortes: 5 Springfield, OR
Very friendly people, was in and out within a Half hour, unfortunately I had asthmatic bronchitis, but they got me a RX and I’m on my way. Very personable.
Shelley C.
Rating des Ortes: 1 Veneta, OR
I’m very angry with them! My doctor left, and I ended up with a NP who seemed to care about all of my sensitivities to foods. She wrote me a referral back in December for an allergist I never got a call from the allergist. I called them back several times to find out why I hadn’t heard from the allergist. Well I was assured each time they were getting that taken care of, and guess what? Oregon Medical Group just dropped me for missing one appointment! I shouldn’t have to make an appointment to get the referral from December to go through! Also, my boyfriend could have died in the past because they kept delaying his colonoscopy. When he finally had the colonoscopy he was diagnosed with stage 3 moving into stage 4 colon cancer! I’m not impressed with Oregon Medical group… it’s not like I have crappy insurance either. They just don’t care about their patients at all! I don’t even know who I can count on in this town for medical care now! BTW when I asked to cancel the appointment the scheduler said I would be fine to cancel it, but today I was told I was dropped from OMG services!!! WTF!!!
Lacee M.
Rating des Ortes: 2 Harrisburg, OR
Constantly dropping the ball! Today will be a 3rd phone call because OMG didn’t follow through with 2 very important referrals, one of which was for a life threatening allergic reaction problem. Every Doctor Ive seen has been great. The schedulers have again lost the privacy form stating who they can share private information with-this makes 3 times now that I call and fight with someone on the phone how wrong they are. This is on top of being rude about what they can and can’t do for me.
Serena P.
Rating des Ortes: 1 Eugene, OR
I recently had the«flu,» or so OMG told me. I usually go to the office on Pearl, but this was after hours. I called the after hours clinic and didn’t get a call back from the triage nurse for two freaking hours. I was so sick I decided to just head over and hope things got better. Got there, saw a female doctor, and was told it was just the stomach flu. Three days later I was still in pretty bad condition, no improvement whatsoever. I again called the after hours clinic and they told me the triage nurse had a long list of people to call and probably wouldn’t call back for an hour or so. At least they warned me that time. Again, it took two hours for them to call back and by then I was already on my way in, despite being completely irritated with them — I needed help! So I get there, saw a guy this time who was perfectly friendly… but you know what happens when you assume. He noticed I was very pale and dehydrated… but then said it was just the stomach flu. He said they«could run some tests but it was too late and they didn’t have time because they were closing soon.» Um… what?! You’re a doctor! You don’t turn away a sick patient just because you’re closing! So I left, not feeling much better I might add, and two days later I was in the ER at Riverbend. They diagnosed it as mono and said I’d had it for quite awhile. Oregon Medical Group should be nicknamed Oh My Gosh, because they can’t take care of a patient for crap. Now I have a $ 2000 bill and a possible lawsuit on my hands. Don’t go here. I will be switching doctors.