Jiffy Lube

The worst possible service for an oil change! I was there for an hour and a half. I saw these guys just standing around talking after my car was finished. Some guy told me «oh that guy checking you out is in the bathroom». didn’t get a sticker. And they told some other poor guy to come back on Thursday to finish his inspection because they didn’t have fuel to power the Dino machine. AND they made me type in my info into their computer on their greasy nasty keyboard! Wtf? Didn’t do my windows. I’m going to check my fluids myself and I’m pretty sure they didn’t do my tires either. I will never go to another jiffy lube! AND DIDN’T HONOR MY 10 DOLLAR COUPON. AFTER ALL THAT.

First off, I’m starting to think that Groupon only offers «discounts» for companies that struggle. Take this Jiffy Lube for example, spent over an hour at this place mainly because their system didn’t work when it came time to print the receipt. They called Desk Support and it took forever and once they finished, it was still not fixed and I still didn’t get a receipt, but I will be watching my account closely to make sure they do not double charge me.
Groupon «discount» is really not a discount. I will be going to my dealership for oil changes because this turned about to be a little more than it should have been. $ 10 for Rain X windshield wiper fluid?! Really?
Leave it to the professionals to give you a good oil change experience.

Jiffy Lube in Euless is bad. They left my power steering fluid cap off the reservoir and now I have to pay $ 653 for a new pump. Giving me the run around just because I pulled into the nearest mechanic. I couldn’t turn my wheel. Manager Brendan did the «ignore it and it will go away» act with me and then passed me on to District Manager Nick who did the same.
Missed two, possible three days of work because of this hot mess.
I went there because it was in my neighborhood and had a coupon. I should have read the other posts that listed here on Unilocal before going to this establishment.
Don’t go here! They don’t know what they are doing and don’t care. They are a HOT MESS!
Only gave them a one star because Unilocal required me to select something. NO STARS!

I’ve read the reviews and still took a chance. Next time I will believe the reviews!
I scheduled a tune up a week ahead. I get there at 7:30 am, they didn’t start working on my car until after 8:30.
When the car was finished I took it for a car wash, looked under the hood and found tools and a bolt.
When I brought it back the mechanic said the bolt must have been from something else because he didn’t see where it would have came from. Then what I told the mechanic how unprofessional this what he started to give me an attitude.
I asked to speak with the manager, there was a heavy set assistant manager who was acting all nonchalant about the whole situation.
Long story short, save your time and money, don’t go to this Jiffy Lube.

I have never left a bad review because I’ve never thought one necessary until now. Charged $ 66 for a simple oil change. No tire rotation or anything extra to justify this price tag. Didn’t even give us the option between synthetic and conventional, which conventional is $ 41 so still a rip off! You can go down the street and get the exact same thing for $ 19.99 or the Toyota dealership and get an oil change, tire rotation and your car washed for $ 35! Unfortunately my husband didn’t ask the price first or else we’d have definitely went elsewhere.

Either I got ripped off or its pricey. I purchased a groupon for $ 21.00. That’s for the conventional oil. I wanted to upgrade to synthetic so the guy said it would be $ 35 more. Since I drive a 2013 Camaro I didn’t want to be cheap especially since I have no car issues so far. Any who my car was ready within 40 mins but I noticed it was just sitting there and no one came to get me so I can check out. I didn’t want to be that angry customer because they guys working there were polite. So finally it’s been an hour and some one let’s me know my car is ready. So I paid an additional $ 35.86 plus $ 21.00 groupon. I only went there because I saw the groupon and it’s conveniently located near me. I normally go to Auto Nation where I purchased my car and only pay $ 44.29 and includes a courtersy wash and I’m out of there in less than an hour. I have a hectic work schedule and my oil change needed to be done asap. Auto Nation galleria is further away but from now on I will just have to make the drive. I will never go back to jiffy lube in Euless. On top of that they didn’t reset my oil in the settings, I had to check it and do it myself. Dissatisfied, was hoping it would be a new place to regularly get my car services done.

DON’T GO HERE FOR AN OIL CHANGE UNLESS YOU LIKE GETTING RIPPED OFF!
Don’t go here for an oil change or anything else for that matter. They run a good scam. They’ll pull your car in, immediately empty the oil then call you into the bay and try to push you to get synthetic oil… at the cost of almost 80 bucks. When you don’t want to pay that price they’ll try to get you to get different kinds of motor oil… all expensive. When you say you don’t want their services and try to leave, they get attitudes. SURPRISE, your oil has already been removed. They can’t put the old oil back in of course so your stuck paying almost 50 bucks for an oil change. NEVER AGAIN!

The manager actually said «I know we’re not the best». This was their second chance to prove to me they have good service. Also their prices are high! $ 69.00 for a regular oil change on a Camry. Horrible leadership, no pride in there work. Poorly ran franchise.

Terrible customer service. Asked for an inspection and an oil change. After waiting for an hour to get my inspection taken care of, they forgot to do the oil change, putting me 3 cars back in line. By the time they got to me, they tried to charge me $ 65 minimum for the oil change.
DO NOT GO. These guys do not deserve your hard earned cash.

Fast friendly convenient… It’s an oil change

Got my oil changed their, week later brakes started to squeal, checked fluid it was low, power steering fluid was low, they didnt check any fluids, i checked my oil and it looked clean so i think, i think they changed the oil, but since i have oil changed every 3000 im not sure how dirty it should be, of course they tried to sell my wife everything short of a face lift. I will never use them again, im sure they will lube your rear end for ya! But i am wondering if there is any difference in any of these quick lube places

This place can kiss my assets. Never come here. Never let a friend come here. Don’t let a family member even consider, however fleetingly, using this establishment.
A friend of mine needed to have both his oil changed and his inspection done. He had a coupon for the oil change at this location but due to his work schedule wouldn’t be able to take it in before the coupon expired. So I offered to do it for him.
I have –NEVER– had a worse experience getting either an oil change or an inspection done.
First of all, the oil change. The prices were rather competitive, particularly considering the coupon, and the bays were empty when I went. There was absolutely no waiting. They started off by saying that due to the mileage on the vehicle the manufacturer recommended a complete engine flush and cleaning, and that they would happily give it to me at a discounted rate.
Ummmm, the manufacturer specifically recommends that you do not, UNDER ANY CIRCUMSTANCES, perform an engine flush and fill. They state that it can permanently damage both the engine and the cooling system, and that any damage caused by having this procedure performed will completely void your warranty.
After telling them this, and showing them the manufacturers actual recommendations in the owners manual, they got to work doing the oil change.
It didn’t take ten minutes before they came in telling me the air filter was absolutely filthy and needed to be changed.
There’s a little problem with that. I’d changed both the engine and cabin air filters for him about 30 minutes before I brought the car in. The filters were brand new, spotless, and top of the line.
Five minutes after this they claimed that the transmission fluid appeared «cloudy» and that it needed to be replaced. Unfortunately, my friend is almost religious about following the maintenance guidelines recommended in the owners manual. The transmission fluid had been replaced, by the dealer, just a few months prior and logged in the service history.
Finally, after completing the oil change they moved onto the inspection. They tried telling me that the brakes were «a little soft» and were «heavily worn», so they weren’t sure they’d be able to pass it. They recommended I have them do a full brake service to make sure they’d be able to pass the inspection.
Just before Christmas my friend had made a trip to a snowbound state. He’d gotten his brakes replaced at Firestone right before the trip to make sure everything was safe. I was with him when he did it and the brakes were absolutely fine.
After finding the receipt in his glove box and showing it to them the car readily passed inspection.
So, to sum up, they lied about the need for a flush and fill engine cleaning, they lied about the air filter, they lied about the transmission fluid, and they lied about the brakes all in an attempt to sell additional services. And to top it all off one of these services could have damaged the car and voided the warranty.
It’s just not worth it.

I keep going back because I feel like I’m at a high end, luxury dealership service center. All the employees are respectful and polite. They do great work.

Ehhh.
Oil change? yes
Tried to push me into transmission flush and tire rotation because I must be stupid since I’m a girl? yes. and it ticked me off when I had to say no more than once.
Vacuum out my footwells? Half assed job
Clean my windows? No. Nope.
I won’t be stopping in here again.

Jiffy Lube facilitates our lazy car maintenance ways. We are the kinda peeps that do the minimum possible, which is why we own a Honda. You know you’re a grown up when you buy a reliable car instead of an exciting car (we do refer to it as «The Party Mobile,» but there really isn’t anything exciting about it).
Even though we love (or should that be lurve?) anything that helps our lazy ways, a place like Jiffy Lube normally wouldn’t get a review, because 1.) it’s a chain and 2.) there’s nothing special about Jiffy Lube. They aren’t the cheapest, they aren’t the most expensive, they do oil changes quickly, and they have a literal name (Get it? Jiffy for quick and Lube for oil?).
Anyway, it was time for our first oil change since moving to Texas (big D in da hizzzouse!), so off to Jiffy Lube we went… and the experience was awe-​inspiring (not Obama inspiring, but inspiring for an auto shop). As soon as we drove up, one of the technicians came up to our window and pointed us to the mechanic’s bay to park in. Another technician directed us as if we were a jumbo jet taxiing to a gate at DFW. When we got out of the car, their team swarmed around the car performing their duties (heh, heh… did I just say doodies?). At one point, 5 guys were working on the car, cleaning the windows, vacuuming the floor mats, checking the fluids, draining the old oil, and removing the air filters. They were like a well-​oiled (har har) machine! They were efficient, quick, and really friendly!
When paying, they asked if we wanted a coupon book for $ 3 towards a charity. They also offered to take the $ 3 off coupon inside the book (and this was in addition to the $ 5 off coupon we brought with us). So we basically got the coupon book for free and also somehow ended up helping a good cause at the same time (score!).
So, yeah, go to Jiffy Lube, and tell ‘em we sent ya! Actually, they won’t know who we are, so nix that. But still go there for oil changes. :)