Yellow Checker Shuttle

Unless you’re badly in need of a Maverick badge, avoid this shuttle service. They were recommended by two of the Fort Worth hotels I’ve stayed at, and each time I’ve had a memorable experience. First, even though they’ll take your money in advance they won’t take «reservations» — instead, you call them when you get your luggage, and within 5 – 10, they make a timely pickup. Unfortunately, it doesn’t guarantee a timely departure. The first time I used their service, the driver kept circling and circling the airport until every seat on the van was filled. I could have claimed Texas residency by the time the van finally left DFW!
This trip, I was relieved to see I was one of the last persons to be picked up on this afternoon’s shuttle, but today’s ride ended up being equally lengthy. Ominously, our driver nearly sideswiped a car on the freeway on-​ramp leaving DFW. Then he rear-​ends another car on an I-​20 off-​ramp in Arlington. We phoned this in to dispatch, and the dispatcher says our driver just needs to exchange information with the driver he hit, which he did. But then we sit and wait as the fire department and paramedics arrive and more information is exchanged. Then we wait some more as two police cruisers show up and information again is exchanged. In the meantime, the six passengers are trying to call the dispatching office but nobody will pick up the phone to tell us whether a backup van will be dispatched or whether our fares will be comp’ed or refunded (note — their phone automatically disconnects you after 5 minutes of ringing). Finally, some forty minutes later, the driver is released and we’re back on the road again.
I don’t know why the local hotels recommended this service by name, when two or three blue SuperShuttle vans stopped to ask if I needed a ride while I was waiting for the Yellow Checker Shuttle, showing there IS another option — I think I’ll use them for the return to the airport — the Yellow Checker Shuttle has far too much of a checkered past.

If I could give zero stars I would. Horrible service.
Do not use this service. They make you sit on the van and wait until it’s completely full before they will leave the airport. Waited 35 min in the van before the driver left only to go to terminals 2 times. As we approached different terminal the driver would roll down the window, honk horn and yell, «is anyone going downtown?». I understand they need to fill the vans before heading to downtown Dallas, but don’t lie and say after this terminal we are going to leave for downtown.
My coworker and I ended up getting out of the van and taking a cab. It ended up being the same fare rate anyways. Horrible aggravation.
My hotel the Omni suggested using this service, and never again will they recommend this shuttle. I spoke to a manager upon checking in at the hotel and brought this to their attention.

DO NOT USE this service. I gave them an extra star for the airport pickup which while late was fine. And the friendly phone manner and website.
BUT
They stranded me at my hotel on the return.
I read some bad and some good so figured maybe the bad might be anomalies. I thought I was do smart to reserve ahead of time. Stupid me.

Do not use this company! I reserved my private car online and received a confirmation yet my private car did not show up when i arrived at Love Field. The only reason i am giving them 1 star is that they did send a shuttle and took us straight to the hotel. Apparently there were several of us whose reservations did not show up in the system. I was assured that they would call me the next day (monday) and get it straightened out. They never called. I am at a convention with little time to deal with nonsense, but finally i spoke to someone on Wednesday. I cancelled my return shuttle and asked for a credit to my account. It has not showed up as of yet, waiting the 7 – 10 business days they said it would take. Then here is the kicker… Sunday 6:30 am i get a call my driver is here to pick me up as i am leaving with another service. I explain that i cancelled the reservation and i am sorry that he works for a company that just plain sucks and the guy agrees with me and said he is tired of the mix ups too. Additionally, they called him 45 minutes before my 6:30 am pick up to come get me. DO NOT USE THIS COMPANY, terribly bad!
Try American Eagle Transportation Service, my hotel uses them and they were wonderful. Slightly cheaper, private escalade and excellent service.

What a nightmare! I had paid ahead of time for pickup from the DFW airport. After I got my luggage I called GO Yellow Checker and was told to go outside to wait, and a shuttle would be there shortly. It was dark, cold and late at night! I waited for 20 minutes and then called back. This time I was told that GO was sending a taxi for me, and that the taxi driver would call me in 5 minutes. 10 minutes later I called back and was told that a shuttle driver would pick me up. He did (after a total of 45 minutes of waiting), but he wanted to circle around and around until he could get at least 5 passengers. In the mean time 2 passengers told him to let them out because they didn’t have all night to circle around the airport. Long story short, the drivers were arguing with each other and with the dispatcher, and ignoring the dispatcher’s instructions. I finally got dropped off 2 hours later — at midnight! Ridiculous. It’s not worth it to save a couple of dollars using them. Never again

Worst shuttle service I’ve ever encountered. I was first on, and my driver drove all around the airport four times to get more customers. It was 30 minutes before we got off airport property. It went downhill from there.

Yellow Checker Shuttle is hands down the worst service I’ve ever used. If you prepay for a reservation, the senior drivers will NOT take you, they wait for cash customers only. They will make you wait for the «newest» driver they have to show up, and he could be on the other side of Ft. Worth! We waited over an hour and a half for one of the shuttles to take us with THREE of them sitting there at the curb! Also they did not show up for the return trip from the hotel to the airport. The Hotel paid for a cab to take us. I thought I was imagining things with the «senior drivers only taking cash customers» but I asked around and that is exactly what they do. Then they will drive around the airport looking for more customers. With help from a dispatcher this wouldn’t be that bad, but they do it completely by random, pulling up and yelling for anyone going in there general direction, so it takes a «bit» longer. Save your self the trouble and use a different service.

Dismal service. Pickup and drive to the airport was fine on the two times I’ve used them, pickup from the airport and the trip was horrible and negated any points they earned on the pickup.
I prepaid the fees, and this seemed to be a big issue with the airport pickup crew, along with living in North Plano. While speaking mostly in Hindi, the English phrases ‘prepaid’ and ‘youngest driver’ kept repeating with their dispatch conversations. After standing around for 15 minutes in 95 degree heat while two cabs waited for more attractive fares, they corralled a new driver to take me home. After we’d left the airport, the dispatcher called to tell me a cab was on the way, apparently unaware that I’d already been picked up.
I’m sure taking a solo passenger from DFW to the Plano-​Frisco border wasn’t their financially best deal that evening, but having the drivers standing around and publicly argue who gets stuck with the fare isn’t the best PR.
Never again.

So when you step out of DFW (Dallas Fort Worth Airport), you’ll see a bunch of Taxi Vans lined up against the curb from Shared Rides. There drivers are pretty aggressive (I mean pushy) in terms of trying to get customers. They’ll come up to you and ask if you need help with your bag. And once they pick you up, they’ll drive around and around the airport looking for more clients going to the same place.
It was my first time in a Shared Ride, and they told me to wait here while they used their walkie talkie to call in another van that already had 2 other passengers. The passengers told me later that they were just driving in circles and circles around the airport looking for more passengers and that they were actually just minutes out of the airport when the call came in for them to come back to pick me up.
While waiting, if I moved a single inch, the driver got all jumpy and «wait here wait here! it’s almost here!» He must have thought I was going to leave so he went to his Van to get me a $ 5 off coupon on my next ride (valid only from hotel to airport).
All the drivers seen to be Jamaican. My boss told me that one time he and the other coworkers were walking on the street when one of their guys honked at him and pull over to try to pick them up because he was the driver that drove them to the airport 2 years before and apparently even remembers him by name.
Since I was riding to the Ramada at Market Center, and the other 2 passengers were hotels next to that, we all rode together and it cost each of us $ 19. If you and other people are planning to go there, it’s cheaper to just get a normal cab or van and they charge like $ 36 for 1 or all 6.
The biggest turn off was their aggressiveness.

Using the dallas shutlle dispatch, the first time I ever used this service, I scheduled a pick up from my home to DFW. The driver never showed. A taxi was sent in its place 30 minutes later and I was charged the quoted fare from Yellow Checker. I figured, anyone can make a mistake, they corrected it and I make my flight, no harm no foul. The second time I booked a roundtrip for my husband. He was picked up on time but once he arrived at the airport, the driver told him that he was unable to accept credit cards! Finally, I thought I would try just once more, give them the benefit of the doubt. The female operator that I spoke to was not only rude but an idiot as well. In the end I was told by another gentleman that they would be unavailable at the time needed for pick up because they had a big group scheduled. WTF??? I guess they have only one van for shuttle service. Whatever it is, they have been consistently unreliable and I would not recommend their services to anyone!