Basin Park Hotel

Not your typical hotel. It has all the modern amenities, but they have been shoehorned into a Victorian era hotel. You will hear everything going on around you, as the walls provide little sound dampening. The water temperature in our room was inconsistent, and the drain was slow, but that can happen anywhere. The room was relatively clean and we enjoyed the quirky ambiance. Loved the 1905 Spa as well as their buffet breakfast. Suggest you watch the video on their website about parking before you visit.

Nice, quaint place. A bit pricey for what it has to offer, but overall it’s enjoyable. Being that it’s over a hundred years old, you really can’t expect much better. The floors are creaky, the elevator system blows, but the experience is fun! One more complaint. The water pressure in the shower is like taking a shower with a water hose that’s crimped up. The location is perfect for all the surrounding shops in walking distance, but the parking situation needs improvement. Your literally 3 blocks away from the hotel parking lot. UPDATE: Wasn’t able to sleep last night. The guests above us decided to walk around all night and I heard every step. Bring earplugs!

I was sorely disappointed in this hotel. From freezing cold/​boiling hot showers (within the space of 2 seconds), to bad housekeeping, to a bar that served bad drinks, staff that isn’t trained in courteous service, it was the low point of the trip. We won’t be back.

Room was large and seemed clean. However, the room was on the 3^rd floor just outside the elevator. People coming and going from bar had to take the stairs frequently because of elevator only being able to hold 4 – 5 people at a time and also breaking down several times. As people would come down there was many loud noises, banging, and singing. Was disruptive. Also, hotel housekeeping and staff congregated outside our rooms door each morning starting at least at 8 if not earlier and would talk and laugh. This made it difficult to sleep as walls are paper thin.
Pro was definetly the location.
Would not suggest suite on 3^rd floor as friend had that room and it was smaller than our king room.

Just visited over Valentines Day weekend. This is my third weekend in Eureka Springs and my first at the Basin Park.
We loved it! Sure, it’s old and creeky, but who cares?! This is not the Hampton or Holiday Inn– I stay in those all week for work and need to feel charmed!
There is one elevator and it’s mildly slow… So we took the stairs.
We stayed in room 305 with the king bed, great view (high up) and near the balcony which anyone can access. The bed was comfy and the bathroom was updated.
I was sick all weekend so we stayed in the room quite a bit. I was comfortable. Stayed Thurs night– Sun morn.
The parking is a bit down the hill but you can take the van to the lot. We had the breakfast buffet during the weekend, loitered in the hot tub one morning, had a spa day and were lazy.
The small sauna wasn’t working but that’s OK, the hot tub was fun! Massage was fantastic, Ruthie and Lacey (I think) were great massage therapists.
The top floor with the billiards and bar area was very eclectic and had some rickety furniture (which I thought was fun!)
The balcony restaurant is a good idea but it was covered and had heat lamps (which were temperamental), but not bad. The waitresses were very welcoming.
The best part about the hotel is the location downtown! So close to everything. We want to come back!

I stayed here last weekend for an impromptu getaway with BF. He’d been here previously, but I had not. (We were originally booked at The Crescent, but they mixed up our dates.)
We ended up with a king Jacuzzi room on the corner of the 4^th floor, right next to one of the hotel public balconies.
The room was lovely, a little dated, but in a decidedly shabby chic way. The bed was huge and comfortable. The Morris chair in the room was super soft and broken in. The room also had a two-​person hot tub in the corner by a set of turret windows and a separate bathroom with tub and toilet. The sink is in the main room. There was also a mini fridge and a flat screen TV.
This is an old hotel, built in 1905, so soundproof is not a thing. You will hear people walking and talking and things are creaky. It didn’t interfere with our stay in the least.
We found all the staff to be friendly and helpful. The complementary shuttle service to and from the parking lot and all over Eureka Springs was great, although we only took advantage of it coming in and out.
On our first night we tried out the billiards bar on the top floor for a drink. They offer a great view and lots of free bar games.
We enjoyed the complementary breakfast buffet. Please see my review of the Balcony Bar. On our 2^nd night, we did The Spirits of the Basin Tour, which was a lot of fun. I will review that separately as well, but it was worth the time and money.
We also took advantage of the in-​house Aveda Spa1905, which I will also review separately. One word on the massages? Wonderful.
This hotel is also right in the middle of all the downtown Eureka Springs action and overlooks Basin Park. I’d certainly recommend it to anyone and would definitely return.

The barefoot ballroom was the perfect choice for a wedding. This historical hotel is steeped in history and in the center of town. Their spa was great for a massage. I highly recommend this establishment and will be returning soon.

Wonderful old hotel. Super nice staff and the shuttle is wonderful. Room is nice. Great views. Very comfortable bed. Cold ac and ceiling fan a plus. If the shower water worked better, I would give it a 5 star rating. Breakfast is very good. The balcony is also great. We like that it’s in the middle of downtown with all the good restaurants, shopping etc… only place we’d stay in Eureka Springs.

I give this place a 4-​star, but with an asterisk. My family stayed here on April 1, 2015 and we were upgraded to a suite. I thought it was very kind of the receptionist to gave that to us. Our room was tucked away in a corner so there was no guests traffic in that area. My only complain was the bed. There were 2 beds in the room. My husband and I shared one and my son took another. The bed that I slept it was very shaky so every time my husband turned in his sleep, it shook the bed. I also woke up with a pain in my back as well. The bed that my son slept in was fine.
Everyone that we encountered at the hotel was wonderful from the van driver to the tour guide. The price of our stay included a tour around town so we tool advantage of that. I thought our tour guide did a good job and I learned a lot about Eureka Springs.

Cute! Charming hotel. The Balcony Restaurant is complimented by most locals but we had a bad experience. The burger had fillers and didn’t taste much like beef. Our room was clean and the beds were decent. However, come on Basin Park, you need some towel bars in the bathroom and some type of vanity area for a girl to put down a toothbrush, hair brush and mascara. The décor and paint job are shoddy. Staff is friendly and the location is fabulous. Overall: we won’t be returning to this one again.

I just looked at several of the other reviews for this place and had to laugh at some of the comments. Our stay was good. We went over Memorial Day weekend and had a great time. We had a great 4^th floor room with a terrific view.
Staff was nice. I think they are supposed to dress in ‘period clothing’…I hope. A couple of the desk clerks were a little creepy but… very nice all the same. :)
The hotel is located in the middle of town and we were able to basically park our car and then walk everywhere.
We had fun in the upstairs bar one night playing darts and a great afternoon in the hot tub on the 3^rd floor.
I’m not totally sold on the room setups with the sink in the room not the bathroom but I get it.

I stayed here in a corner room on the 4^th floor. It was clean, comfortable and had a nice view. The location of the hotel is great. This is a historic hotel and provides an experience of an earlier time. Yes, the rooms are small, the elevator is old, you need to park your car 3 blocks away but it is an enjoyable stay in quaint area.

Went here go for lunch. It was a busy day in Eureka because of the biker festival, most all places were packed.
We walked in an waited for a minute until we were acknowledged by the bartender, ‘sit wherever you want.’ We sat on the balcony which is nice because you can watch people on the streets below.
The tables are covered with old, grimy, plastic tablecloths. They felt sticky. Our server somehow noticed us despite the packed balcony and took our drink order fairly quickly.
My husband and I both ordered burgers, it says they are ½ pound on the menu. We also ordered chips and queso for an appetizer. Salsa tasted fresh, not spicy at all, queso tasted like Velveeta. We waited 50 minutes for our food to be served.
Mushroom Swiss burger was mediocre at best. Cheese was not melted, few mushrooms on top. Dry edges of the burger. Paid $ 1 extra for fries and they were cold.
Not impressed.

I had written a review a week ago or so, but it’s not showing up among the other reviews. You can still find it on my profile though.
To sum that review up: the reviews are varied when it comes to the Basin. It is a gamble when you book a room there if you will get something comfortable and nice or, as in our case, a room comparable to one found at the YMCA in downtown Chicago. We paid roughly $ 150 that was luckily comped. We have traveled EXTINSIVELY! From Japan, the Philippine Islands, Hawaii, the Caribbean and all over the continental US, the room given to us (btw, they were booked which kept us from getting another room) at the Basin Park Hotel the smallest and most unclean hotel room we have EVER stayed at!!! We found out later that we were paying the same rate as a jacuzzi room. Instead we got the broken sink «closet» special.
We were able to find a beautiful B&B because of the horrific Basin experience which you can find in my reviews. Good travels… but beware of the Basin.

I was in Eureka Springs with 2 girlfriends and we stayed at Basin Park for 2 nights. The hotel has so much charm and character; the staff is friendly; the location is PRIME — so convenient! Parking seems like it would be a hassle because it is down the street from the hotel but they have a shuttle that is super fast and responsive and will take guests (for free) anywhere in the historic downtown area. We ate at the restaurant the first night — I had the chocolate pecan pie — soooo amazing. It was an awesome stay — definitely recommend it!
PS — THE SPA IS GREAT! I had a relaxing head, neck, shoulder, and scalp massage by Rich — so good!

We stayed at both the New Orleans and the basin, the basin wins hands down for having character. Squeaky floors, a slightly scary elevator, and two nice little bars.

Friendly and helpful staff. A nice hotel with character. Must expect smaller rooms due to the time period of the hotel.

Before opting to stay at the Basin, my boyfriend and I looked around. We were both a little unnerved by the reviews being either amazing or a stay that would make even Dante complain. We flipped the coin and stayed at the Basin, and I am very happy we did. That is not to say this is a great hotel for everyone.
The Good;
Lets start with the price. We went during the start of their season, but stayed from Monday through Thursday. We were charged a normal rate for two days and $ 20 for the third. This made the total daily cost around $ 60, which is great for downtown Eureka Springs.
Some people have complained about the activity fee, but we actually used it a lot during our stay. While playing pool is more my boyfriend’s idea of a good time than mine, the history tour was really fun for both of us. Our guide, Jo, was very knowledgable and friendly as she explained the history of Eureka to our small group. Having been to Eureka more times than I can count with my family, I was surprised to hear many aspects of the town’s history that were unfamiliar to me.
Location, location, location. The Basin is in the best spot for those that like to walk around downtown. Since it is between both the upper and lower ends of the town it is easy to see everything without getting worn out. Also for those wanting to go further out to explore the shuttle service provides a great way to travel to other places. Be sure to tip the drivers as navigating the streets is truly an art.
The Bad:
I do have to agree with others that the carpet and paint could use to be freshened up, but some of the reviews appear to be exaggerated. The décor of the rooms is actually very nice. Furthermore, who goes on vacation to a town like Eureka to just sit in the hotel room? The bed was very comfortable and the room was clean, with the exception of some wear spots on the carpet and a couple stains on the shower curtain.
Make sure to heed the 6 person or less elevator sign. While we experienced good service with the elevator, another couple told us of getting stuck the night before we arrived. They added that help came quickly and the situation was nothing that would dampen their trip.
The noise level the first two nights was not that bad, but on the third I’m fairly certain a herd of elephants moved in above us. The noise when anyone moves above your room is quite easy to hear, but that is the trade off for a historic hotel.
Overall, the Basin was just the type of hotel for people who want to experience a great trip in Eureka, but probably not for those whose idea of a vacation includes HBO and Showtime.

My husband & I stayed here on our roadtrip honeymoon.
I absolutely loved the Basin Park Hotel. There is a lot of history behind it and the hotel has a lot of character. It was nice that they had a shuttle from the parking lot to the hotel. The hotel is right by a lot of shops, which is nice because we can just wander around right when we stepped outside versus having to take a drive to the shops. The staff were very helpful — they upgraded our room because we mentioned we were on our honeymoon.
I would highly recommend for people to stay here.

Frankly I had a delightful stay at the 1905 Basin Park Hotel this weekend and it was wonderful to visit the historic hotel once again after nearly 20 years. Located perfectly in the centre of town, it was easy to find and valet parking is conveniently located directly in front of the building.
I was greeted immediately by the valet and escorted into the hotel. The lobby is truly lovely, warm and inviting. Received a friendly welcome from the Front Desk staff, and due to being off season I received a complimentary upgrade to a superior king room. Nice! A restaurant, spa and I think bar are located in the hotel however I didn’t try any of them out, choosing to hit the town instead.
Unlike the lobby the rooms are a little rough around the edges albeit very clean. One finds uneven floorboards, old upholstery, and somewhat battered period-​inspired furnishing. At the same time, however, I found the condition of the room almost quaint as it somehow translates into that period feel the owners evidently like to maintain.
The amenities include a coffee maker, in-​room safe, iron and board, refrigerator, large screen television and ample lighting. Most rooms from what I can tell have ceiling fans as well as dedicated heating/​cooling systems. Complimentary shampoo, conditioner, soap and body wash, and plenty of clean white towels can be found in the bathroom.
Bed was, as mentioned, king size and in new condition. Bedding also seemed new or newer, very clean and freshly laundered. The bed was very comfortable, and extra blankets as well as pillows are stored in the closet. The room although located on the main street was quiet and by closing the venetian blinds nice and dark.
Only issue for me was the shower/​bath knob that was in shoddy condition and difficult to turn. In fact, I had to call the Front Desk for assistance, however maintenance came immediately and opened it up for me. Hopefully it will soon be replaced.
Otherwise, aside from that one issue if you want to be in the centre of all the wonderful things Eureka Springs has to offer, as well as enjoy a true historic property I highly recommend the 1905 Basin Park Hotel and definitely will return.