415 Premier Apartments

I’m moving into the apartment (18^th floor –PENTHOUSE!!).
The common areas are great, the view from my unit, Lake Michigan, is absolutely amazing, the staffs and the security guy are very responsive and friendly.
Spacious kitchen and restroom, washer/​dryer in unit, and I even have a brand new Samsung double door refrigerator!
My only concern is that the assigned garage spot makes parking a really difficult task, especially for me driving a large SUV. Maybe, better spots will become available and hopefully the leasing officer would help replace a new one.
I’ll post updates when I relocate and move out :)

The community itself it pretty nice. The management and employees, minus the initial leasing manager, leave a lot to be desired. Basic upkeep outside of the common lobby area are at times neglected. Trash all over the entry, hallways and carpets a mess, elevators make horrible constant booming sounds. Instead of looking for resolve, the property manager has a habit of making excuses for why things aren’t happening instead of finding solutions.
The doorperson is only available about 50% of the time (at best) to allow guests into the lobby and further into the building. When they are there, they never call up to notify of someone’s arrival. You regularly simply receive people knocking at your door (guests or otherwise) and wonder what the doorperson does in the first place. The management staff are scheduled to be there until 6:00pm daily, but you will rarely find anyone there past 5:30 on any given day. The maintenance staff are however mostly dependable and responsive.
The building ammenties also have the potential of being great, but all again fall short due to the appropriate people failing at their jobs. Gym, always extremely hot and always out of wipes to clean machines after use; coffee in the guest lounge, good coffee and creamer but no cups; recycling, always overflowing and full of trash near the freight elevator and parking garage door; etc.
The building is really solid and has the potential to be a great place to live. For the price being paid for the neighborhood, the service is not reflective in value. For the same price you can have a similarly brand new apartment in the South Loop or any Northside neighborhood of Chicago. Even in downtown Evanston.

Not pet friendly meaning they allow pets but treat pet owner residents like second class people. The side entrance used by pet owners still smells strongly of urine. Manager Jeff nearly ran me and my dog over with his Hyundai Sonata parked right by a exit door and refused to apologize. Very unprofessional door staff except for the one named Jeff. Slipped on a pool of water they did not clean up. Stupidity by management led by Jeff Shipley and airhead staff. Hallways are not kept air conditioned in the summer so is very hot. Super dirty and filthy parking garage they finally started cleaning up but too late.
They spend money on useless projects like re tiling the exit for movers which is a week later all scratched again. They proceeded to wax to a crazy level but still looks scratched anyway. Ridiculous you pay all utilities including trash and water. Management does what they want to.

I moved into the 415 building in July 2010 when they were newly purchased and undergoing a major renovation. I’m so lucky I got in when I did. I LOVE my 2 bedroom apartment. The floor plan is huge… In unit laundry. I couldn’t find another that offered the large bedroom sizes that I needed (I work from home and use my 2^nd bdrm as a home office). I have a stunning view of the city of Chicago as well as the lake. The Howard L stop is 500 feet from our front door. Can you say convenient?! I agree with a few of the other reviews in that the neighborhood is a little rough but I’ve NEVER felt unsafe as cops are around constantly. I also think the area is on a continual upswing. Management and Staff are top-​notch. I’ve never had to wait more than a few hours to have any maintenance issue addressed. We got a 24 hr. doorman, gym, garage parking, large community room, business center, friendly and accommodating office staff. What more do you want?!
Come check it out.
You won’t be disappointed.

This is the best place I’ve lived. Working through a property placement company, I stumbled across 415 and happy with the choice. I work remote and split time between Cleveland, Ohio and Chicago — needless to say I prefer this apartment over my other.
All the folks here say the same thing: great staff, great social events, friendly neighbors, etc.
It’s an ideal location for me, working in Northbrook IL and having access to red and purple lines to get downtown. The Howard stop is right out of the front door and the area is improving. I would expect this particular area to build value, and it is a great connecting point between downtown and the burbs.

Great place to live, staff is phenomenal! Leasing office is great and very flexible and will help you with whatever you need. Maintenance team is great and keep the building looking perfect. If there is every a problem in your apartment they will tend to it in less than 24 hours! Highly recommend living here!

We like it here. Very hassle free! The staff is great. It’s a touch on the expensive side, and if you get a studio the heating/​cooling system is forced are and designed for a huge apartment, so expect a tornado every 15mins in the summer or winter. But other than that we love it. Love the gym. Love the lounge. Love the parking. Love the people!

Nice place to live. My downtown commute is easy since the Howard L stop is a five minute walk away. The area is a little rough, but it is crawling with police, and my girlfriend and I have never felt unsafe. A couple of cool hangouts are scattered around, plus the Morse and Jarvis scenes are just a few Red Line stops away; several more are under construction just down the street. The area is steadily gentrifying. Our apartment is laid out very nicely and we have a terrific view of downtown. The staff are very friendly and most greet me by name. Maintenance is quick to respond. The leasing consultant fills the role of social director and plans a HUGE variety of events, parties and activities. And there is a critical mass of fun lovers young and old who attend. My girlfriend and I have come to know lots of people in the building, many of whom we have befriended, and we party and cook together. The place seems to me to have a cool grown-​up college dorm feel.
Best move I’ve made so far.

My husband and I have lived here for 5 years and we really enjoy it. The staff I great from the property office to the Maintance crew. Gil who I a property manager holds fun event every month that really brings the residents together. The building is safe and fun. Thank you to all my peeps at 415 you really make this building safe and fun.

Had to move out of a condo we were renting as it was sold and wanted the same amenities such as washer/​drying in unit, dishwasher, central air/​heat, and parking. Checked out the 415 Premier Apartments first and everything we looked at afterwards paled in comparison.
The original office staff when we moved in was nice but we got the impression that if you asked for anything it was kind of a bother at times. Several months later they were all replaced and it was like night and day. The new managers Jeff and Gil are extremely nice and welcoming as is the maintenance staff, Andre, Drayco, and Melvin. Any issues we’ve had, and they were minor, were fixed the same day with no hassles.
The building is kept up very well. There is an onsite workout room with most of the expected equipment. The lobby has free wifi as well as desk top computers and iPads for residents to use. The Resident Lounge has flat screen TV’s and a free Starbucks coffee machine. It can be rented out by the residents for private events.
There is also garage parking which is without a doubt one of the things we could not live with out. No having to clean the car off after snow or run to it in the rain. The parking is not included in the rent but is well worth the extra fee.
The low reviews given by some people on here are questionable since they probably are horrible tenants themselves and did not abide by the terms of the lease. Most of them were during the time of the previous management that was replaced so I’d guess that has something to do with it.
I’ve never heard of anyone complaining of bed bugs and I have never seen any bugs anywhere in our unit or the common areas of the building. Besides bed bugs need to be brought in by someone. Apparently Hyung L. must have traveled to or stayed at a place that had bed bugs BEFORE of after their move in. Bed bugs do not just mysteriously appear from no where.

My wife and I love the 415. The entire staff including Gil, Annette, André… have been the most warm and professional that we have ever encountered in the entire nation. The building is impeccable and location is perfect. I can walk less than a block and hop on an express train that gets me from Evanston to downtown Chicago in just over 30minutes!!! We highly recommend it and look forward to many more years with the 415.

I attempted to walk-​in to this apartment complex to see about renting a possible unit. From the time I opened the door I was met with hostility and rudeness. I was a bit taken aback because no one was there except for the door man, the post woman, and the leasing agent. The Leasing agent looked me up and down, did not rise to shake my hand nor ask me my name. He flat out told me that I could not afford there apartments and if I insisted on seeing a unit I needed to make an appointment.
Now, I was not dressed in my work attire. I was dressed casually with my ugg boots, black skinny jeans, turlte neck sweater, black Marc Jacobs winter coat and hat/​scarf. Yet, I am an African-​American woman. Maybe being ‘Black’ was were I went wrong! This place is, in my opinion, 100% racist. Not once was I asked where I worked, my income or anything else. I moved to Chicago from Texas where I lived in Luxury Apartments and never ONCE experienced anything of this nature. I guess the leasing agent on duty assumed I was uneducated and unemployed.
If he would have asked he would have found out that I am a college Computer Science Professor who will NEVER rent at 415 or any unit/​complex owned by that company!

I recently moved into 415 at the end of November, and I have to say it is the absolute best place I have lived. The entire building is just amazing and great. The staff is always there to help, in every way.
The building offers a 24-​hour fitness center, equipped with all of the necessary equipment and weights. The building also offers a resident lounge, with two plasma TVs, a Starbucks coffee machine, and plenty of lounge space. I tend to go down there with friends from school and have study groups. The building is also manned by a ²⁴⁄₇ concierge/​doorman, all of which are just great. They are always there to help, and have learned my name in the short time I have been there. The building offers assigned parking spaces and also free guest parking spots. 415 also offers an incredible maintenance team. These guys just do about everything for you, from changing light bulbs, to fixing appliances. All you need to do is call or log on to 415’s website (yes they do have a website just for residents!) and submit a ticket and you are all set! The concierge also does some stuff behind the scenes to help you, such as signing for your packages and holding onto them for you so you don’t have to worry about missing them. Every entrance in the building is protected by fobs, so only residents can get in. The staff also throws parties in the lobby for the residents, and offers some pretty cool special perks (zumba classes, discounted massages) and contests. The building is also pet friendly.
When you get up to the apartments through the elevators (yes no stairs!), it gets even better. Each apartment kitchen comes fully equipped with a refrigerator, microwave, dishwasher, stove and an oven as well as plenty of cabinet space and a breakfast counter. The apartment also features a in unit washer and dryer, updated bathroom, computer desk, great closet space, central air/​heat, a balcony, and runs on electric. 415 also has an arrangement with Comcast, where you can get great bundles for a great price, a much better price than Comcast will offer you if you go through them (415 has there own representative).
When you go out of the apartment, you are in a great location. There are plenty of restaurants around, and there is a grocery store right across the street. You are also a half a block away from the Howard L stop, which gives you direct access to the Red, Yellow, and Purple line. You are also ¹⁰⁄₁₅ minutes drive from Wrigleyville, Edgewater, Lakeview and Lincoln Park.
As far as some of the complaints on earlier posts about the management, the simple fact is that they are gone. In fact the new management team has won some awards. It was the ‘2011 CAMME Award Winning Community! Best 1 & 2 Bedroom Floorplans, Best Maintenance Team, Best Common Area and Exterior Renovation!‘
Overall this is a great building, and a great community. The neighbors are great and the staff is even better. I absolutely love it hear and don’t plan on leaving anytime soon. Hope this helped and I hope to see you as a new neighbor some day.

I can’t speak to any of the other reviews but I can speak to my own and my wife’s experiences at 415 Premier Apartments. A quick background: we moved in Summer of 2009 to a 1-​bedroom apartment from East Lakeview. We both work in the north suburbs and do not own a car. Over our 4+ years here, the building has undergone numerous management changes and we’ve interacted with everyone mentioned in previous reviews but I have to say that we’ve had an overall fantastic experience living here.
The number one benefit to us is the proximity to the Howard El stop. This stop is where the purple, yellow, and red lines meet. Getting to work my wife and I take the yellow and purple lines, respectively and not once have we encountered a time where we felt unsafe. Going out for drinks after work on Friday’s is a breeze as we can catch the purple line express and be in Lakeview/​Wrigleyville in 15 minutes.
The apartment itself has a great deal of room and the layout is pretty nice. We have in unit washer/​dryer. A washing machine, central air, and a decent sized balcony. None of these things did we have in our apartment in Lakeview.
I won’t get into the people that used to work here because, well they don’t work here now so who cares? The people that currently work here are some of the nicest people I’ve dealt with in terms of apartment management/​maintenance.
csb
One day our dishwasher started making weird noises. It wasn’t broken and still cleaned dishes, but it was a bothersome sound. We just mentioned it in passing to maintenance not really expecting anything and Andre immediately offered to replace it. Next day, our dishwasher was replaced.
/​csb
Another recent addition in the past year has been the plethora of building events that Gil puts on in the resident lounge. At least once but sometimes two-​three times per month there is a resident activity. Whether it’s bingo, karaōke, hair/​nailes/​massage, holiday parties, it is always fun and you can get to meet some of your neighbors. Most importantly though, there is a lot of booze provided.
Now the negatives, as mentioned the surrounding neighborhood isn’t that great but again not once in our 4+ years have myself or my wife have felt threatened and we are the kind of people that come in pretty late on the weekends and leave for work before sunrise during the week. That’s about it, if I could give this review a 4.5 I would and that -.5 would be for the neighborhood.
Don’t move here if you’re looking for a place with a lot of local nightlife. But if you’re a young professional that works in the suburbs or a student at Loyola/​Northwestern/​elsewhere looking for a place that is conveniently located you should check this place out.
EDIT:
I meant to say that we do not and have never experienced any issue with bed bugs nor have we even heard of anyone having bed bugs until I read a couple of these reviews.

2.5 years ago when I moved into 415, I wrote a glowing review that pretty much sounded exactly like Christi M’s review below: a view, new bldg, SS appliances, Washer dryer in-​unit, garage parking, near public trans, lounge you can rent & grocery across the street. But soon things were adding up that were just not right. I eventually took down my 4-​star review but now that I am moved out, I feel it is my duty to write a new one.
I’m going to start with the most recent mishap of all. It may be an isolated incident, but it is so heinous that it MUST be shared: My husband and I moved out June 2012. Our dog made quite the mess on the carpet so we knew that we would have to pay for it. Around mid-​July we received a statement in the mail with the amount due that we owe for the carpet replacement and NO due date. We paid full amount on Aug 7. Never received a 2^nd notice, and our bank showed that it was cashed on Aug 9^th.
On Aug 20^th, I received a VM from a collection agency about a debt. My credit is flawless, so I assumed it was scam and ignored it. Later that week, they called again. Then I received letters in the mail listing out the debt as what was owed to 415. The 415 property mgr was out all weekend and finally got a hold of him that Mon, Aug 27^th. We explained the situation and he said he will «look into it». We followed up with him pretty much EVERY DAY that week, but HE WAS NEVER THERE and he would NEVER call us back! We did this for about a week and a half straight, and got a hold of him I think maybe once or twice at the very most! He always said, «I can’t get a hold of the collection agency».
I have NEVER been so frustrated in my life! How DARE YOU GUYS F– around with my credit and act like it’s no big deal by not returning my calls or taking care of this situation! Let alone that this should NEVER have happened in the first place! My check was DEPOSITED already, yet somehow this gets turned over to a collections agency?! And do you seriously turn to collections after sending a statement only ONCE to your customer?!
Needless to say, I finally contacted my lawyer and the collections agency myself. Everything was taken care of within a month or so. I haven’t checked my credit score yet because I wanted to wait a couple months for it to all process, but if I see ANY hint of fallacious debt on there, I will turn the hounds on 415. Also, we still never did hear back from the property mgr! He didn’t know we had contacted the collections ourselves, so we just stopped calling him since he wasn’t returning our calls anyway. He never even followed up with us!
Other things:
In 2010, construction was going on in the entire building. Noise was awful, but what pissed me off was they would send a notice when they needed our apt door open (which happened often). But it would NEVER happen when they said it would! For me this was frustrating, b/​c I would bring our dog to daycare when I knew they’d have to open our door, but then they never came in and would have to reschedule — doggie daycare is NOT cheap! Another time, we had family in town and I had them rent out a room on a top floor because they were going to be doing hallway work on my floor. Well of course, they did not do work on our floor, but they did on THEIR floor! So my visitors had to deal with the noise and use the stairwell because the area by the elevators was closed!
In 2011, I rented the party room for the Super Bowl. A few weeks beforehand we saw a sign that the bldg was going to have a super bowl party for the residents. We talked to Dana and she said they accidentally misplaced our reservation. She apologized and I told her we can cancel our party, but she insisted that we keep it on since it was their fault. Notices went up that the resident party was cancelled — there was no explanation as to why, which I appreciated. But the next morning, a custodial workers stopped me with 2 others and asked why we couldn’t share the party room. I thought he was joking, but soon realized he was serious and NOT happy that we had the room reserved still for our private party! How extremely unprofessional that 1. He confronted a resident and 2. That he knew which apt had reserved it! When we told Dana, she again was apologetic, and even gave us free drinks. Was nice of her, but I avoided the front for the next year b/​c I was scared to be confronted again!
Other stuff: We reserved the elevator for move out — they double booked it and didn’t do anything about it. We had to work directly with the other couple who was very much excited to move out of there as well. Also, rent keeps going up: 2^nd year it went up $ 100/​m. 3^rd year would have been $ 150/​m more.
The list goes on. The only nice person, Dana, is gone, and they are extremely shady & unprofessional.
I’m going to end on one more note — I’d like to further explain, but I have no more room. You can contact me in a private message if you like… But just like Hyung L. says below: THEY HAVE BED BUGS.

I really felt like I had to give 415 a boost on Unilocal,since one person never actually lived here, and the other seems to have had an isolated experience and is just venting his frustrations.
My boyfriend and I moved in here about 6 months ago, and have had a mostly positive experience. I have to say that if first impressions were everything, this would be a one star review. When we were ready to move in, there were a lot of issues with the building having our apartment ready, etc. That is why this is a 4, and not 5 star review.
The Pros: You will not find a better view of the city/​lakefront. The breathtaking views from our unit alone are enough to keep us here for a long time. The building is new, which means new appliances. Washer/​dryer in unit. Garage parking cheaper than any building in the city. Close to all kinds of public transportation. You can get anywhere in the city and most places in the suburbs fairly quickly. Free coffee/​tea/​hot chocolate in the very pretty resident’s lounge. Fun events hosted by management that include cocktail hours, football/​chili cook-​offs, breakfast on the first Saturday of the month, etc. Grocery shopping right across the street, as well as a delicious pub, clothing stores, Gamestop, etc.
the list goes on and on…
The Cons: The neighborhood is still gentrifying, so if you go further than a couple of blocks in most directions, you will be in the ghetto. However, the immediate area is fairly diverse, a good mix of young professionals and long time urban residents attracted to the city address and cheap rent. Also, the building is manned 24 hours by a security guard in the lobby, so we never feel unsafe in the building.

bad place to live!
please do not even consider living here! terrible and unreasonable management!

Worst Apartment I ever stayed. I recently finished my rent with Skyline at Evanston, and frankly it was the worst experience in my life. Apt seems nice in interior and exterior, but you will experience various «interesting» events though out. First, let me start with small one, there has been multiple fire alarm that went off and one time it triggered the water spray in one unit on 12^th floor. I was living on 11^th floor and the unit next to me was soaked in water everywhere. Not only that water came through the wall in my living room to damage carpet/​furniture of course i reported that. Secondly, there was a bed bug that kept me up for many nights for bug bites and preparing for the bed bug treatment. I don’t know if you have gone through the bed bug treatment, but you can simply say that it’s as bad as you are packaging for moving multiply by 5 times. I had to do that 4 times in 3 weeks. And the best part is. now they decided to charge me for entire apt carpet replacement for the damage «I» brought (according to the property manager Dayna) via bringing the bed bug to the apartment unit. She is certain I brought the bed bug because she knows for «sure» that «no one else has it.» Very scientific evidence backing her evidence there.
There are millions of items i can go into such as they constantly do construction on apt which they will send worker in the middle of day to enter your apt to do construction work. Very dangerous neighborhood (I personally witnessed the drug dealer selling drug at the part parking garage entrance.) etc. Worst of all, it’s the staff they seem nice when you are not requesting anything, but as soon as you need help from them, they will turn their face.
If you are looking for apt just use the same money to find somewhere safer and nicer. I am thinking about suing the apt for charging me for those damages, even if it cost me much more than 870 dollars they are charging me for the carpet replacement for suing them. I just absolutely hate this kind of people, and I hope you don’t experience what I am experiencing.
You can send me an email if you need more info, I would love to talk about it.
Hope this info helps.
Hyung