Hanson Roofing Inc

It’s been two weeks and they haven’t responded to either my written or phone request for an estimate to replace my roof.

I have an amazingly challenging roof, It is a tile roof with massive inlaid copper gutters and sections of copper roofing.
The previous owners destroyed the gutters by replacing the copper with a membrane.
This resulted in extensive damage to the wooden frame that the gutters are recessed into.
So I started looking for a roofing company to repair the damage. Several companies declined to do the work stating it was too complex. George from Hanson came out to look at the roof and agreed to repair the gutters and tiles. As the job was so complex it took several months. When finished the work was stunning. My neighbor actually stopped the metal workers from Hanson and told them that the copper work was so beautiful that they just spend time looking out their windows admiring the metal work. It is truly an art in itself. Not only did Hanson roofing repair the gutter, copper roof and tiles; there are large overhangs (cantilevers) that the gutters are recessed in several of these they tore apart and rebuilt from scratch with extensive wood work i was so impressed with the carpentry as well!
The employees that they sent were extremely nice my dogs looked forward to seeing them everyday as they would even throw an occasional frisbee.
I found one other industrial roofing company that gave me a quote on this project and they were more expensive, I am glad I went with Hanson roofing.
In summary, my experience with Hanson roofing was excellent, The price was very reasonable for the amount of work. The workers were polite and worked everyday from 7:45 in the morning often time until 7:00 at night. When I had questions that came up as the work progressed the team was very responsive even giving me their cell numbers! I would not hesitate to use this company for any further roofing projects !

Awful. They say they’ll call you back and schedule something and they dont. Then when you call back to get an update nothing had progressed and they say they’ll call you back again. Forget it.

This is probably one of the worst companies to use for roof repair or a new roof installation. We had our roof installed by Hanson back in 2008.
I’m not sure if you can trust a company if they can’t even properly install gutters on your house — we’ve asked them 3 times to fix an issue with the gutters THEY installed, without success. The guys cleaning our gutters now are basically fixing it for us now.
They’ve also failed to recommend certain fixes to the roof to prevent it from sagging. I suppose if you just get mediocre contractors sent from them then that would make sense.
The contractor we talked to mentioned that a few other customers of his had issues with Hanson Roofing (which they refuse to fix), I recommend you look somewhere else.

They did a small but complicated job for me for a reasonable price — replacing some crown moulding two and a half stories up, after birds and squirrels opened it up. The carpenter made a special trip to the lumber supply store to match the existing ogee, and then replaced and painted to match. This was not an easy job because my victorian house has gables and lots of special woodwork on the exterior, but their work matched well enough to be basically invisible. It did take a couple months and a few calls to schedule this job. But frankly, I didn’t mind waiting because I couldn’t find anybody else who would even take the job. I would definitely call them again.

I was glad to find a local roofing company. However, I have to say that the level of customer service was horrible. I asked for a quote around April. I was told that someone could come to my house after memorial day — 6 weeks later. The person came out and gave me a quote for a number of issues. Unfortunately they did not even quote on the main issue that i was calling about (replacement of gutters). I followed up with the estimator, but I never received a return call. I tried a couple of times and also called the office. I even left a message for the owner. To this day, nobody has called me back. I wished that I checked review before calling. Very disappointing.

I was so happy to find a company with four star reviews. Sadly, Hanson Roofing has been so unprofessional and unresponsive, I feel compelled to write this. I called regarding soffit and roof repairs after squirrels ate their way into my attic over the cold winter. The wildlife expert told me I needed to repair this ASAP to ensure that they didn’t reenter. I called Hanson and was told there would be someone out within two days and I would receive a phone call. Great! Except that it didn’t happen. I called again and was told the same thing with some excuses and apologies about how busy they are. One week later and last phone call, I spoke to a nice young lady who said they were two months out for new roofs, but she would definitely have someone out within two days to make all repairs. «So sorry» blah blah. It has not been five days since the last call. Needless to say, no email, no phone call and no worker. Very disappointed.

As a member of a 47 unit townhouse complex, Hanson has handled our roof repairs and reroofing over 20+ years. Highly recommended.

I’ve used Hanson for some minor repairs, but several times. We’d had some storm and animal damage and they’ve been prompt and very reasonable in their pricing. We call, tell them what’s the problem, they give a reasonable quote, make a repair that looks like the roof never had a problem, and send their invoice. Honest, professional and quick.

Honest, professional and personable. This is based on two roofs installed by Hanson Roofing over a 20+ year period.