RadioShack

I’ve stopped by this place fairly frequently since RS’ bankruptcy and noticed that each time I’m in, there are fewer shelves, fewer items available, and more times when something I needed was no longer stocked.
It’s sad, watching this store be slowly gutted and left to die.
I’m waiting for Sprint to simply pull the plug and move their phone store from across the street into this space, which is what they’ve been planning since the bankruptcy.

I will be taking my business elsewhere. The first time I went there it was great, but maybe it was because I was spending over $ 100 on one of those fitbit things.
Yesterday around 12:58−1pm, my coworker and I went in to buy headphones (earbuds). I pickedout one that was about $ 12.99 or something and walked up to the cash register. I waited until the guest on the first register left, and I walked up to the first register. The guy sitting there, with blonde hair, glasses, kind of shaggy/​messy looking, told me he wasn’t «logged on» and I had to wait. I waited and the messy guy talked to his coworker next to him that he had trouble logging on. Without saying a word to me, he just walked over to the table near the window and started helping some other customer who came in. I looked up at the other two coworkers (one dark haired guy and one tall blonde haired, athletic looking guy) but they treated me as if I were invisible. I was quite sure I left my invisible cloak at home.
The climate there was like «We know a lot more than you do about technology so we don’t HAVE to provide you with good service, or even look at you.» «You should probably be buying more expensive things if you want any service.»
I guess my $ 12.99 business wasn’t good enough for this GREAT TEMPLE OF TECHNOLOGICAL KNOWLEDGE. I will never go there again.

I brought my iPhone 5 in to the store because my screen popped out. Lazarus was very helpful. He popped my screen back in to my phone in less than 30minutes! He didn’t charge me because it wasn’t a screen replacement… these guys are very good and are watching out for customers best interest! Highly recommended!

You saved my project… I didn’t get the guys name who helped me, but he had red hair and a beard.
This guy was not letting me leave the store without a solution to my problem. Not to mention I was looking at a bluetooth speaker and he gave his honest opinion.

I was looking for an item that was out of stock on line. I called several RS’s in the area and one fella told me his shop in Glenview had 2 in stock. After 3 unanswered phone calls to that Glenview store I called this store. They said they did not have one in stock but could tell me who did. Most were too far from my home — they did give me the Glenview store but I told him I called 3 times and got no answer. He took my name and phone number — he called them and had them hold one for me and called me back to tell me so. This store will now be my go to Radio Shack. Now that is above and beyond customer service!

As a business owner and a customer of theirs, I advice anyone who goes into this store to be aware because they are scheming people. They lie and lie and lie. A phone case doesn’t close $ 30 people, it cost 20 cents to make and $ 1 for them to buy! When they tell you to join a certain company, they are getting a big commission so be very careful what carrier you join through them. They are liars and I will never ever purchase anything through them again. I am currently working on getting them shut them down. Any further negative experiences will help. Please be careful

Helpful and extremely patient — it took me about 3 weeks of visiting the store to explore getting a smartphone. With each visit the staff was always very friendly and helpful. When I finally decided on a plan and phone, Erik and Cip were the best in getting me set up with appropriate accessories etc. It took over an hour to get activated (probably takes a lot less for a non-​Apple phone and a lot of the delay was due to my misunderstanding of how to log in). If you have an aunt, grandma etc who feels intimidated by fast-​talking 20-​somethings at the phone company stores, this is the place to feel comfortable about plunging into a higher level of technology

I bought a audio cable (computer output to TV input) at this store perhaps 6 – 7 months ago or so. The cable stopped working yesterday. This cable is rarely touched and undergoes no stress or strain. Radio shack told me that I should have purchased a replacement plan (for a cable!) at the time of purchase. This is terrible product quality and I will no longer shop at Radio Shack.

Hmm… perhaps the management has changed here? I’m not sure what all the fuss is about. My experience here has been positive. When I first came in to make a purchase, I wasn’t accosted by a hard seller. It was nice to browse and make a selection on my own. When I had to make a return, the process went by smoothly. The only criticism I have is being asked my full name, phone number, address, zip code… I thought the guy was going to ask me for my social security and bank account numbers.

This location is fine, albeit small. They are a bit slow for people who want to pick something up very quickly. I had previously shopped for fuses and waited for five minutes before someone recognized I was at the register, ready to go.

I find these reviews surreal, I’ve always had wonderful service here. The people who work there are super freindly too.

How does this place still exist? I will never, ever, ever, NEVER go to this or ANY Radio Shack ever again.
I HATE being sold things, especially when I walk right into a store, especially when its a small store, especially when its very likely that I’ll already know exactly what I need going to a store that only has electronics. I refuse to give you any contact infortmation, I really resent being asked for my zipcode and contact info when I just need some damn wire. Leave me alone, shut up, leave me the hell alone, let me select what I need, shut up, take my money, do not ask me for my address/​email address/​zip code/​phone number/​dna sequence!!!

This is a terrible store — I stopped in to look for a case for my new iphone. I was immediately accosted by a salesgirl who when she found out what I wanted berated me for not upgrading my phone there instead of at my carrier’s store. She was unecessarily agressive and rude wanting to know why I hadn’t gone to Radio Shack first. Ummmm, because I’m shopping in 2011 not 1987? As if that hadn’t already made not want to buy anything they had a poor selection that was super overpriced. I never shop at Radio Shack and I’ll be extra sure not to shop there ever again. As an added bonus I told my husband about going there and turns out he’d stopped in the day before to look for a case and got the same treatment! Thank god for Amazon, I got a super cute Speck case for $ 10. I prefer my shopping without a side of scolding!

Incompetent service. I was told I could return my product, then I came back three days later and… surprise… my product cannot be returned there.
They also have a terrible customer service.

At the end of my freshman year, I went here with my roommate because I needed a new camera charger. We’re both short, petite girls. No one was being overtly creepy to us, but we still felt somewhat skeeved out (for lack of a better term). It smelled like a Phish concert (haven’t been, but imagining), and you often have to go through several employees to find what you need. Did I mention that it’s creepy? Because it really, really is.