Evergreen Auto & 4X4 Service

We took our suburban here july or August time frame to be timed. Although my husband was capable of doing this we were about to have a baby and move so we called they gave us a price and brought it to them. They said a couple hours and it will be done, by end of business we called cause we had yet to hear back from them and they were having problems. The first mechanic didnt set the timing right and then they shorted out our recently installed starter. So they needed to keep it longer and were charging us for a new starter because ours was «bad» except my husband called them on their crap and told them to reinstall our starter properly and that we would not be paying for that because that was never discussed. So then we go to pick up our truck and the guy broke our interior door handle. Did he fix it no. Did he offer too, no. Apologize for breaking it, no. Was the timing done correctly, no. It was actually worse than when we brought it there. Here we are 8 months later still dealing with this problem. I guess we wil habe to wait till we go home (midwest) to do it our self. Waste of $ 300.

I don’t normally review online but it occurs to me that having a mechanic, doctor, dog trainer, etc, that you trust is close to priceless.
Caren and I have bringing our cars to JB and Evergreen Auto for about 14 years now and we can recommend them to anyone.
They have even advised us it’s time for a new car even though they would stand to profit from fixing the old one.
They treat you like family when you come in I have learned pretty much everything I know about cars from them.
When I replaced my own spark plugs and wires on a truck I have they fixed my mess and didn’t make me feel like a complete idiot (It was pretty bad)

I should of known something was wrong when you only have 4 reviews after being in business 30 years.
The level of incompetence I experienced at Evergreen 4×4 was just mind blowing. Horrible communication, absent owner– horrible mechanic, and to top it off they did not even close hood on car and it blew open on Highway 99. Everyone has a bad day; but at least they should own up to it and make things right. The one thing you look for in moving to a new area is a good, professional and experienced automotive repair. What I experienced on every level was horrible and phony.

I know NOTHING about cars and it has taken me years to find someone I trust. JB is the man! Excellent service and the prices seem fair.

One of the best shops I have ever takin my car too… No bs the only thing fixed is the thing wrong have u hear the expression «if it ain’t broke don’t fix it» LOVE it. Never over priced and all ways helpfull and fair I don’t really have any thing bad to say about the shop JB the owner is the best!!!

I have brought my truck in there a few times over the past couple years and I am very pleased with the work. What I like most is that there is no sales pitch. They tell you what they see, ways to correct it and at a fair price. They don’t mind giving you a little bit of education and they even will show you the parts that they replaced before they throw them out. I live in Issaquah, Wa and will drive 40 miles to have work done. Worth it.