Holiday Inn Downtown-Everett

It served its purpose. Room was clean. Hotel is pretty outdated. In a crappy industrial area of town with not much to eat close by. Bar service was terrible when we tried to eat in the evening so ended up walking a few blocks to an overpriced restaurant. No one in the hotel seemed to know what time the coffee shop opened every morning, including the people who worked there. Other than that, it was a place to sleep, shower, & watch tv.

This hotel is NOT worth the price. A few minutes before 7 I went downstairs to get some coffee. The carafe was empty so I asked the front desk about it. They said since it was almost 7 and their Starbucks was about to open they weren’t putting anymore out. For $ 200 a night, I would expect to have complimentary coffee. Plus, the ladies running the front desk were very rude about it. I will never stay here again.

It’s a Holiday Inn. It’s been a reliable chain for forever. You want 5 stars? Go find an Omni. I needed a bed, a TV, a place to work, and OUTLETS FOR MY LAPTOP. I got all that (including the numerous outlets), and a halfway decent dinner.

Hotel was fine, a little older décor but clean room. Breakfast ok. Dinner GO somewhere else. Shitty menu doesn’t offer much. Walked 2 blocks to Bucks American café!(excellent) my stay was fine. The staff friendly and talkative. Plenty of parking great freeway access.

This is a large, older hotel with decent rooms — the bed was a little squeaky but it was clean and had free wifi and was safe — a priority when staying in Everett. There’s a restaurant and lounge, free parking and it’s got great freeway access plus it’s close to some great downtown restaurants. It’s also a great deal and hotels are premium price in a lot of this area.

This hotel is a solid 3 star.
Pros: It is very clean, the staff is very friendly, and they have the best bacon I have ever tasted, not to mention its a real easy and quick drive into the city (Seattle). There are some really cool restaurants in the area, and it has easy access to the highway.
Cons: Walls are pretty thin. We had some very noisy neighbors, a man and woman next door… we shoved kleenax in our ears and put pillows over our heads and could still hear them so we called the front desk. A half an hour later the noise stopped, so we are grateful that they sent security up and were so understanding. It did make for a late night though. Our bed sloped really bad so we slept sideways all night… it was a late night and a bad nights sleep all around. The next day of traveling was a bit miserable because of this. We had to pay 5 dollars a person for breakfast because we got a good deal on the room, but it was yummy so it worked out ok.
Tips: The 4^th floor has double occupancy rooms, it could be noisy because there are more people in the rooms and many families come here with their children… although on our stay the children were the most quiet of the guests. Ask for a singe bed room if you want some quiet. The parking lot gets really packed on busy weekends so try to have an early night in, walk to your restaurant, or take all your stuff in at night so you don’t have a theft risk from parking far away if this bothers you.

Enjoyed my stay here. Carpets are showing a little wear but the rooms are decent. I really liked the layout of the room where the fridge and microwave are placed in the alcove leading to the bathroom. You don’t have to hear the hum of the fridge all night. Workers are friendly and helpful. Pool area was nice. Restaurant was ok. The burger was very good.

Shitty outdated everything. Nasty old popcorn ceilings. One tiny little ceiling light by the door that takes two minutes to come on. 1990s décor with furniture that got a beating over the years. I’m afraid I’m going to get bed bugs. Thanks for living up to your holiday inn stereotype. First and hopefully last time in this hell hole for my business trip.
Oh and the AC vents need to be cleaned out as it’s blowing dusty air out that almost gave me an asthma attack.
And theeeen, the coffee machine in the rooms will only work with their paper cup but they don’t provide the paper cups in the room lol wtf

Absolutely in awe at how amazing the customer service we received during our stay here. From the moment we checked in everyone is very nice and greet you with a smile when you walk in and out of the hotel. We received free breakfast coupons to cover every morning of our stay as well as recommended restaurants we could go eat to which they could give us 25% discount coupons for.
Room was clean, spacious and fully stocked with everything one might need during a stay at a hotel. They have a keurig machine… whaaaat?
But most importantly… During one of our drives back to the hotel my boyfriend unfortunately hit a fox on the freeway which ended up stuck on the grill of our rental car, not knowing how to handle the situation since nothing like this had ever happened to us we went to the front desk to ask for help or guidance. The gal at the front desk was. Very nice and helpful and made a few calls to animal control and the local authorities to see how we should proceed or how we should properly disposed of the poor fox carcass, when the authorities couldn’t help the head of security went out the car himself with garbage bags and pulled it out himself and disposed of it. I have never experienced anything like this before. The customer service here is AMAZING!
Thank you to all the staff at the holiday in for all your help!

Terrible service! I’ll never stay there again… and really probably never at another Hilton, if I have the choice.
My whole family stayed here for a wedding… their discounted rate they gave was only $ 5 bucks off what anyone can book… to top that off, my sister had to get at least 10 rooms booked or she was told she’d be liable to cover the amount up to the first 10 rooms. What a joke — it wasn’t an issue as we had over 10 rooms booked anyhow.
After the Wedding, we all went to the hotel bar to «shut it down». The bartender was a complete jerk! Riley I believe was his name… no personality at all. By the time I got there, most of our group was already drinking… I walked up to the bar and waited over 10 minutes to even get served… he was extremely unfriendly, never made any eye contact… I asked if he was pre-​warned about having a big group in tonight… and his reply was yes… so put a smile on your face dud! it’s not like this was a surprise… he could of made good money on tips… but I guess he didn’t want it. Besides his unfriendly demeanor, he literally kicked out the groom, not for being disruptive, but for eating some Denny’s takeout in the bar… he said that we weren’t allowed to have outside food in the bar… OK, I understand that, but the bar wasn’t serving any food, and we were all starving at this point… and another table had take out pizza delivered there and was never told they couldn’t eat that.
Outside of the hotel booking and the bar, it gets even worse! I reserved a king originally, then called over a week before the check in to change it to 2 queen room… was told, no problem… it was done. when I got there and went all the way up to my room… I only saw a king. so I had to go back down and get another room… and there were no longer any rooms on the floor where the whole wedding party was staying. then I was charged for my room and apparently the brides room! Not sure how that happened. I never signed for their room, never told anyone to put my card on their room… in fact I was there when the bride and groom checked in and watched them give a credit card to the hotel staff… Not sure how someone can assign my credit card without my authorization.
so yeah… terrible — which in my opinion, is being nice.

Clean rooms, comes with fridge and microwave. Not giving this place 5 stars because my friend blocked off rooms for a wedding and the wedding was suppose to pick-​up people at 9 and 11pm. They only had one shuttle running that could only take 14 people at a time and wouldn’t let people stand. The concern here is at 11pm the shuttle was not there… We waited and called the hotel and were told the shuttle was on its way to Lord Hill Farms. 20 minutes later still no one. Frustrated and tired, we called the hotel again. Reassured the shuttle was still on its way. Nothing. 25 more minutes later from then (so about 45 minutes later than pick-​up time) we call again in which they proceed to tell us if we want them to allow more than 14 people on a shuttle that we should tip the driver. Uhhhh… Ok?
The whole situation was annoying. Guests (especially this guest) and bride were NOT happy. No apology either.

Crazy convenient (right off the I-​5) and kind of cheap (for this hotel chain) makes the Holiday Inn an option in downtown Everett. It’s definitely not the best hotel (or even best Holiday Inn), but it definitely isn’t the worst Holiday Inn either.
I’ve had the «opportunity» to stay at 5 different Holiday Inns over the past 6 months. That’s not bragging … that’s a fact … and not one you’d really brag about would you?
Free parking and nice folks at the counter made check-​in a breeze. It helps that I’m a rewards member … I guess. Who really knows, except I got a room not facing the freeway and a voucher for a free breakfast. The guy at the counter was charming as he repeatedly apologized for not having a «gold star» on the little paper key card holder. Reminded me of being in 4^th grade and «earning» gold stars in school. Anyways, a smooth check-​in was nice.
After that, the rest of the stay was kind of just ok … or worse.
— The room seemed stuffy and smelled old … whatever that is
— The shower curtains were old school and dank
— The gym seriously needs some fresh … it’s so humid next to the pool
— The restaurant closed early … Denny’s is about a block away … sigh
— WiFi was ok.
There are better Holiday Inns and there are worse. This one is made better by the friendly service. I probably wouldn’t stay at the Holiday Inn in Downtown Everett unless I was looking for a hotel that was kind of cheap and crazy convenient.

The staff here went waaaaaaay above and beyond the call of duty when I stayed here. My room wasn’t ready when I got there, and I complained. So they put me in the nicest room they had and paid for all my meals for the 3 nights I stayed there. I’ve never seen customer service like that. They even offered to pay for my drinks, which I politely declined as I was there on business.

I like it here. They treat you like you are in a five star hotel here. Let’s go through the quick list but first, a shout out to one of the most exceptional displays of superior customer service that I don’t usually get in a five star hotel. It all goes to Nichole at the front desk. She checked me in today and every time I pass the desk she addresses me by Mr. «last name» and with an appropriate pleasantry.
The hotel seems older but it is the only Holiday Inn I know of that has a crystal chandelier in the lobby… and a water fountain… and a frog statue (not sure what that’s for). As for the room I cannot complain one bit. It’s clean, not incredibly modern but completely meets all of my needs and is very spacious. The room has the standard set up with free Wi-​Fi and a work area plus a Keurig machine and a selection of coffee and tea. There is a refrigerator and microwave in the room as well. I did have an issue with the vending machine not working on the 7^th floor but when I explained to Nichole what had happened I quickly got my money back.
The hotel is within walking distance to a couple of restaurants and a short ride into town (I think the hotel may provide transportation) there are plenty of cool places to try.
Because of the level of service and folks like Nichole that work here I will definitely be back whenever work calls for me to stay in Everett. I also recommend staying here to my coworkers as it was recommended to me. Pay it forward ;)

The kids and I stayed here and were disappointed by the restaurant. I bought the meal coupons for adults. (Little did I know that the fine print could NOT be read by computer programs for the visually impaired.) On the first night, the waitress said that my meal was included in my meal ticket and as according to their signage on the kids place-​mats, the kids eat free. I ordered a soup and sandwich to go and given the wrong soup but am thankful as that soup was much better than the dried out French Onion soup.
The second night, I went for our dinner, and was told there now was a charge for the kids meals. I even declared that I was using my meal ticket with the kids eat free. I was told the lady the night before made an error and my room had been charged for the kids’ meals without even asking. (I had no clue.) Plus, my salad had nothing but the old, brown leaves.
Then, the next morning I went for the free breakfast I had purchased coupons for, there was no fresh fruit, eggs and potatoes for over 30 minutes. Even the cereal was empty. It was mostly over cooked bacon.

Hotel staff was so rude and unaccommodating. Make sure you don’t ask too many questions. I generally hunt down a holiday inn because I travel for work but this one made me rethink that decision. Also no continental breakfast.

Brian King is the security guard here. He freaked out and started yelling at a guest who mistakenly used the trash receptacle from his room as the ice chest in the lobby of the hotel. Brian yelled at the guest and threw the ice chest to the ground. As a potential walk-​in guest, my girlfriend and I immediately called a cab and left after witnessing this. Unprofessional, disrespectful, and poor service. Will not return.

I stayed here for about 5 days while on business in the area.
THE BUILDING: It’s a great building, pretty modern. Nice lobby, elevator. Has a bar and a restaurant, neither of which did I use. The hotel offers an indoor swimming pool and a hot tub I didn’t use. It has an exercise room and a laundry facility for guests, both of which I did use. The laundry room only had 2 dryers and 2 washers in it. This was kind of annoying, because they were pretty small and the room was still quite crowded. Another person in the laundry room was too many. I went to use the treadmill and the first one had no way to adjust the settings and the second one was just broken. Wound up just using the default settings on the first one. So it lost a star here.
PARKING: The hotel offers an underground parking lot which is secured. That is a good feature and I used it.
FOOD: You’d think that the hotel would offer a free breakfast. It did not. Cheaper hotels do. I see other reviews that speak of it, but I was certainly not offered it and I looked because it would have been very helpful.
WIFI: There was confusion about the WIFI. The card placed in the room says that you will be given a password when you register. When I called I was told that there was no WIFI password, it was just an open network, which turned out to be the case. The WIFI was not fast enough to watch Netflix without buffering… but it was fast enough for me to get work done.
THE ROOM: The room was pretty nice. It overlooked the freeway and a pasture and trees and the mountains beyond. I liked to sit and look out after a long day. It was relaxing. The room had a microwave and fridge, which saved me some money. The decoration was pretty nice. The bathroom was nice, the shower had easily adjustable settings. The beds were comfy. There was one of those K-​Cup coffee makers in the room. The coffee provided for it was pretty awful, but that’s probably a personal taste thing. The room was kept clean daily when I left.
THE SERVICE: I had about 5 interactions with the staff during my stay. They were mostly unsatisfactory. For instance, I wanted a soda, but had no cash on me to use a vending machine (provided on every floor). I went to the front desk to ask for assistance with this. They directed me to the bar. I went to the bar and they told me I could get a glass of soda for close to three bucks. No thanks. I went back to the desk and asked again, this time asking if there was a convenience store nearby. They gave me directions to one, which was several blocks away. I walked there and got my soda. During my later laundry experience, I learned that the front desk provided change for the laundry. I wondered why they hadn’t offered me change for the vending machine… I had a debit card and would have used the ATM. I just needed change. This level of «bare-​minimum» service was replayed quite a few times. If a customer comes to you with a problem, you should suggest solutions… they don’t know what you offer, and usually don’t know the area. They lost a star here.
OVERALL: I really loved the décor and the room. I loved the perfect way that the room was kept clean, the cleaning staff are on the ball. The view was great and I would gladly stay again! I just wouldn’t expect much beyond «bare-​minimum» from the staff.

All the comforts i need. For staying in Everett, WA this hotel has it all. A nice and spacious room with Keurig in room coffee machines complimented with Tully’s French Roast coffee. Delicious.
Hotel is updated and both décor and amenities making it a value for the area.
Wifi Internet access worked flawlessly as well and my daughter loved swimming in the pool after our day out exploring.
Breakfast was busy which is a good sign and of course the food was excellent.

I recently stayed here when I was interviewing in the Downtown Everett area. I have nothing but great things to say about this hotel location.
— Entrance: Located directly off I-​5; lots of parking!
— Lobby: Clean, friendly receptionist
— Breakfast vouchers in the restaurant a plus! (Even though I didn’t wake up early enough to actually eat there…)
— Starbucks espresso bar open late; barista very friendly
— Non-​smoking room with King-​size bed: Big, comfortable, and quiet
— Bathroom in room: Clean and efficient
— Denny’s located just across the way (walking distance)
I had a great stay while I was here. The beds are actually very comfortable. When my head hit the pillow the first night, I was out like a light and didn’t wake up until almost noon the next day!
I’d stay here again if I’m ever overnighting in the Everett area. It’s very conveniently located to I-​5 and downtown.