Nino’s Iron Works, Inc.

I had them modify an iron gate on a condo I own in Boston. We were changing the lock so they needed to install a new steel box to accept the lock and add a semi-​circle of iron mesh to prevent someone reaching around and unlocking the latch. The took the gate off the building, took it back to their shop, and brought it back all done and newly painted. Looks great! The box for the lock was perfectly positioned. They responded to messages in a timely manner and did the work in only a few days. They were great to work with and I’d definitely use them again!

Unfortunately, Nino’s does not seem to care about punctuality, communication, or reliability. We had scheduled an appointment for the foreman to be here to measure on Thursday morning at 9am. No show. Nobody called. Finally, after leaving several messages, I received a call in the afternoon saying the foreman was out sick (or his child, it wasn’t clear) and would be returning the next morning for the job at 9am. No show again. No call. Finally made contact in the afternoon, with the promise he would appear Monday morning, though the man I spoke to wasn’t certain. Monday no show again, no call. In the late afternoon, I was told that the foreman would be here FOR SURE 9am Tuesday (today). No show, no call AGAIN. I was getting very exasperated at this point. At 2:35pm Nino’s called to say they would be here in a half hour. I was very dubious, and wanted to clarify — «You mean you will definitely be here by 3:05pm??» He assured me that it was true. Well, it was not. I tried calling at 3:12pm, no answer. He called at 3:17pm, saying his GPS said he would be here in 10 minutes. At this point, we determined we just couldn’t depend upon this company, and sadly waved them off. We will have to try another. Hope they are more reliable.

If I could give these guys negative stars, I would. They are horrible.
I had them come out for an estimate just before June 26^th 2015 for replacing/​rehanging an iron gate in the city. They were a little late showing up, but did call to let me know, and gave me what sounded like a good estimate. They said they would be out the week of July 4^th to do the work.
They have since been telling me for the past 6 weeks that they will be out next week. And the NEVER EVER SHOW. I call them on Monday each week and they confirm they are coming, and still nothing. If you can’t or don’t want to do the work, tell me and I will get someone else.
Aldo is the gentlemen that answers the calls and organizes the work. Zero credibility in my book.
I would stay as far away from them as possible.

I have the highest praise for the iron railings Nino’s installed on my front stairs, and back stairs. They came on time and got the work done in a day. The professionals were polite, efficient, economical and hard workers. I would highly recommend this company for your rot iron work.
Best
June M. Peterson, MSN, ACNS-​BC, CCNS
Adjunct Nursing Faculty at UMASS Boston

We’d been thinking of replacing our shoddy aluminum handrail for a while, but every place I called was deemed completely overpriced for the installation of a glorified tinfoil banister. In a twist of fate, I saw an ad on the back of a newspaper clipping on my office desk for Nino’s. I work in the South End and adore the iron railing work on the Brownstones and row houses in the neighborhood. I’ve always wanted my Chelsea Brownstone to look like that, but assumed it would be too pricey. My husband and I took bets on how much it would cost, since we knew it was going to be bananas. Nino’s went to the house while we were at work, and called me immediately with a quote that blew my hair back. It was about 40% less than the other companies, and if we wanted to put a second railing on the other side of the steps (which we were hoping to do), it came to the same price as we would have paid for one aluminum railing from the other places. I accepted the offer and the following week they installed the custom-​made railing. It took them no time, and we didn’t have to be home. (My husband did happen to pass through as they were wrapping things up, and they were courteous and professional.) Little over one week after I saw the ad, we became the proud owners of one of the nicest stoops in Chelsea!