Providence Physician Group

Went in this afternoon for routine blood test. After arriving, I witnessed two patients treated before me who had arrived after me. When I finally had my blood drawn the tech was sloppy and gave me a hematoma. Not professional.

This place is HORRIBLE. I have been going here for the past 11 years– but I am done after my experience today! I have been through 8 primary doctors in this time, my doctors keep quitting, probably because they recognize how this place completely lacks any concern for their patients. Today I called to make an appointment and was told that I was a new patient because my doctor-​once again– quit. I have a medical concern and was told that I would have to wait 6 weeks for an appointment. Thank you for making me feel unappreciated for my 11 years as a patient. The one saving grace of this place has been Dr. Lee Argue who was my son’s doctor the entire time we have been going here. I have no complaints about him. He has always been amazing.

My wife tried to have some lab work done in the PacLab here and the technician sent her back home because could not find her vein. She had multiple pokes in her arm and still they did not find her vein. This has never happened to us. I tried to complaint but they said they wouldn’t take any because that’s lab policy. If you decide to have any lab work done here, be aware of the quality of service provided by their technicians. If you still decide to go there, good luck.

Honestly, we liked the receptionists, the nurses and doctor but I have several HUGE complaints.
First, they will not respond to general emails. Period. I sent 6 emails and never received a single response. I want to blame the website, which looks descent until you actually use it and then you find out it’s not.
Second, the communication after the visit has been terrible. I asked for a prescription and was told I would get one, but the Doctor had to investigate what to give me. No problem. A week goes by and no response. I send an message and get… nothing. No response. Another week goes by and I send another message and get a response essentially telling me that «it was there. You didn’t pick it up so it got cancelled and even though it’s a pain w’ll send it over again».
Wait, wait, wait…
I was beside myself. I mean, YOU HAVE TO TELL ME I have a prescription waiting so I know to pick it up. Oh, I should also mention that IT HELPS TO TELL ME WHAT YOU PRESCRIBED! So I send another message ask what was prescribe and I get… nothing. Again.
Good grief…
And don’t get me started on the lack of description around why we have additional charges to pay a month after our visit.
Our family likes the Doctors and the staff seemed very nice, but if this is the level of service we’re going to get when we DON’T have an emergency then we have to go elsewhere. You need a group you can depend on and I’m worried that if we DID have an emergency we would not be taken care of.

Until this last year, I was really happy. Last two appointments. Not so good. Broken X-​ray and 3 hour last appointment. Rescheduled with 24 hour notice because my doctor has a meeting this time? My appointment had been scheduled for a month. Now scheduling said to be early and they could fit me in… Waiting room was empty … I’ve been here an hour, 3 people have come and gone and now my appointment time has too … Still waiting. Super fun day!

I have been taking my son to Dr. Nick since he was born. I love his approach to parenting and his overall bedside manner. He is a no bull type of guy and shows you that this parenting thing doesn’t need to be as hard as some people make it. He takes great care when my son does need to go in. He will take the time to answer any questions you have and doesn’t make you feel rushed out. His staff is very friendly as well.

This review is actually for a family medicine doctor, although I have heard fantastic things about the internal medicine doctors here as well.
I first came to their walk-​in clinic with a nasty cough last fall. My primary care doctor was at UW Medicine, but getting an appointment with her required scheduling about 6 weeks in advance. I was so impressed with the doctors in the walk-​in clinic that I began contemplating a switch to ProvPG for my primary care. I scheduled my yearly physical with Dr. Chere McCormick, and after my appointment, I’m definitely switching to ProvPG for my primary care. Dr. McCormick was very warm, friendly, and professional. We also had the most informative and complete conversation about contraception that I have ever had with a doctor. She explained options to me that no doctor at UW had ever mentioned.
If you live in South Snohomish County and are looking for convenient, high-​quality health care, go to Providence Physician Group.