Valvoline Instant Oil Change

Worst valvoline I’ve ever been to. Rude, uninformed. Refused to change my oil. Did not know the policy re: Kia and Hyundai cars. Claimed they could not change, took it to the Valvoline in Allston, guess what, they changed my oil. Calling out Anthony specifically, the «assistant manager». It must suck working at a valvoline in Everett, MA, but doesn’t justify being extremely rude.

Complete scammers — do not trust. I went to get my oil changed, no problem. They tell me that my battery is very corroded… so corroded they could not even test it and that I need a new one. I was skeptical since I had no issues with my car starting. I brought it to my mechanic yesterday who actually laughed out loud when I told him they said ‘it was too corroded to test’ as he says that is an impossibility and then told me that I did NOT need a new battery and mine was perfectly fine.
I then called Valvoline and spoke to a manager and told him the scenario and that it was very wrong of them to try and scam me into buying a new unnecessary battery. He told me he would look into it and call me back… but of course he never did.

Valvoline Instant Oil Change in Everett has been my go to spot for oil changes for a couple of years now — the crew is so professional, friendly and efficient. The past two times I have been, there has been a different crew and the experience has been very different. The first visit out of the past two, I didn’t even get an oil change. I sat outside of the service area in my car for 30 minutes and during that time, not one person came out to speak to me. Very different from prior visits. I noticed the crew was also moving much slower than the crew I grew to know. My second visit was last night. I was actually able to get an oil change this time, but let me tell you, I won’t be back. So sad to lose an old reliable. The crew was much younger than the usual crew and they were congregated next to the office laughing and doing, from what I could tell, nothing work related. I actually heard a few of them talking back to the supervisor on duty when he asked them what they were doing. They would respond snidely to him and then laugh amongst themselves. So unprofessional. This kind if behavior, to me, is exemplary of the type of service being performed on my car, and that is why I won’t be going back to this shop. What happened to the old crew?!

I went for oil change about a week ago and left very happy with the service.
I have to admit that I’m impressed with the team and how everyone was prompt and friendly. They made sure everything is working like it should. They checked the lights and all the fluids!
I will be back to the same place when I need to.

Went to Everett valvoline September 1. Got expensive oil change radiator flush and fill and another service. $ 219 after coupons. 3 weeks later, driving back from the Berkshires, car broke down in left lane Mass Pike. 2 tow trucks and several hours later got car to my mechanic. Said RADIATOR BLEW UP AND KILLED MY ENGINE. DID THESE BOOBS SEE SOMETHING AND DID RADIATOR SERVICE ANYWAY? KILLED MY CAR AND PUT MY LIFE IN DANGER!!! Don’t put your car and life in danger by going to these untrained chimps!

Fast and very friendly, I highly recommend them, they check you out top to bottom, then explain everything they just did

So needing an oil change and I always go to the valvoline in Everett. For a Saturday afternoon it wasn’t that busy but the manager came by and said hello and spoke for a bit. Real nice of him too, making it feel like a local small town repair shop where everyone knows your name.
We were in and out in no time real quick and easy. Definitely recommend this place to everybody that needs any quick services.

Quick and easy and a drive through service (you don’t need to get out of your car). Prices are definitely a bit higher but overall good service.
I have a small honda CRZ which doesn’t take much oil but still lowest price was $ 59.95. Unilocal = take 10 dollars off but still a bit pricey. I might come back if I’m feeling lazy but for that price I might actually schedule a time with the Honda dealership to get it done.
Still — service was good and the people are nice so ⁴⁄₅.

An oil change is an easy thing to put on the back burner and forget about. I know a thing or two about this. As I blew the engine in my last car for not having an oil change! Ughh. So now I really try to get an oil change when I’m supposed to.
I came to this location and I swear with the blink of an eye. they were done with the oil change! It was a woman doing it which was awesome, I got to stay in the car and I also used a coupon. I will be back. Thank you!

This Valvoline location is one of the better ones I have been to. I can completely inept at doing anything related to cars myself, so I have visited quite a few oil change locations. My biggest pet peeve is when they try and up-​sell you on random things and make it sound like your car is about to break down — however this location does not do that! They tell you services they offer but never once did I feel pressured to add something extra.
The prices a litter higher compared to other shops in the area, but they are quick and painless. There is also a Unilocal check-​in discount, so I was able to save $ 10 as well. The employees are friendly and not pushy (there are places that try and intimidate you to buy more). Definitely a pleasant experience.

upsold on services not required, (what else is new) Manager seems pressured to boost numbers by EMPHASIZING minor issues. read your coupons fine print and go in knowing what you want.

This place made an oil change relatively painless. The wait was less than 5 minutes, I never had to get out of my car, and the price wasn’t the worst. It helped that I had a Unilocal discount! The guy was also friendly. I was in and out in probably 30 minutes. I would go back, but I since decided to start changing my own oil!

Great deal !!! They change your oil in a matter of ten minutes it’s great !!!
First time here love the service they checked washer fluid and filled them if needed.
Also checked Air in all tires and filter, i was quickly on my way ‚
Their computer stores your info for your next visit ‚
Great customer service and very friendly definitely well be back again !!!

Come here every 3 months as Im told… Great bunch of guys but the turnover seems odd, Ive been coming for years and like every 2 years or so its a whole new bunch of people…
All in all a great place, I actually get more than just oil changes, I often get Tire rotation, All filters & things changed… Love them here!
Soo convenient & with a young one not having to get out of car is a GREAT plus!

In and out on 15 minutes, plus I got a candy.
Easy choice!

Super fast! They literally change your oil and filter in 10 minutes or less. In addition to that, they check your tire pressure, brake fluid, antifreeze, windshield wiper fluid, etc. Also, if you are low on ANY of your fluids, you can go to any Valvoline and they will top you off free of charge.
I like this one because it is close to my house, they have convenient hours (open early in the morning and closes around 7 or so… even open on Saturdays), no appointment required, they have 4 bays that they work on, and in all the time I’ve been going there, I’ve never had to wait.
I’ve never been anywhere else other than my dealership for oil changes, and while this place is cheaper than my dealership, I still think the price is a tad high. The last time I went, it cost me over $ 80 for the oil change, and they tried to tack on some sort of filter on top of that. I declined the optional filter, knowing they were just doing their job and trying to add on to the sale, but the filter was something I could easily get at Auto Zone for like $ 20 and install myself. And they wanted to charge me $ 40. Um… no. I know I’m a chick and I probably look pretty gullible when it comes to car stuff, but um… NO. Thanks anyway though :-)